New Barclaycard Avios and Avios Plus credit cards
Aug 7, 22, 12:10 am - Wikipost
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Mar 30, 22, 1:43 pm
#286
Join Date: Jan 2020
Programs: BAEC , IHG
Posts: 236
Just signed up to the Plus card via link on HfP
All extremely smooth
No request for proof of income
Entered details already for online banking, ready for when I know the CVV code on the card
Just now have to hope i safely receive the card in the post
All extremely smooth
No request for proof of income
Entered details already for online banking, ready for when I know the CVV code on the card
Just now have to hope i safely receive the card in the post
Mar 30, 22, 1:54 pm
#287
Join Date: Jan 2003
Location: UK (currently)
Programs: BA Gold (and many other greater and lesser distinctions)
Posts: 7,030
Originally Posted by Delboy65
Just signed up to the Plus card via link on HfP
All extremely smooth
No request for proof of income
Entered details already for online banking, ready for when I know the CVV code on the card
Just now have to hope i safely receive the card in the post
All extremely smooth
No request for proof of income
Entered details already for online banking, ready for when I know the CVV code on the card
Just now have to hope i safely receive the card in the post
- Your Barclaycard
- Your credit limit – you'll find this on your latest statement or the letter that came with your card/s"
What were the details you used for online banking ? When I tried it seemed to want the card number. Were you given a 9 digit code during the sign-up process, and if so, what is it used for ?
Mar 30, 22, 2:32 pm
#288
Join Date: Jan 2020
Programs: BAEC , IHG
Posts: 236
Originally Posted by Frequentflyer99
"What you'll need to hand
What were the details you used for online banking ? When I tried it seemed to want the card number. Were you given a 9 digit code during the sign-up process, and if so, what is it used for ?
- Your Barclaycard
- Your credit limit – you'll find this on your latest statement or the letter that came with your card/s"
What were the details you used for online banking ? When I tried it seemed to want the card number. Were you given a 9 digit code during the sign-up process, and if so, what is it used for ?
all in all was a simple hassle free process
Mar 31, 22, 2:30 am
#290
Join Date: Oct 2005
Location: Kent, UK
Programs: BA Silver; Virgin FF; United Airlines; American Airlines; and was frequent c/c churner - RIP!
Posts: 530
Originally Posted by Delboy65
Just signed up to the Plus card via link on HfP
All extremely smooth
No request for proof of income
Entered details already for online banking, ready for when I know the CVV code on the card
Just now have to hope i safely receive the card in the post
All extremely smooth
No request for proof of income
Entered details already for online banking, ready for when I know the CVV code on the card
Just now have to hope i safely receive the card in the post
Mar 31, 22, 7:58 am
#291
Join Date: Mar 2020
Posts: 57
Originally Posted by billinghamn
To anyone who has experienced a delay in receiving your card in the post and therefore reduced timescales to earn your bonus, drop an email to [email protected], requesting a formal complaint be logged.
Explain when you applied, when you received your card, the official deadline date for earning your bonus (available on the app). Calculate what proportion of the month you have lost the opportunity to spend towards your bonus (for me it was 1 week).
In my email I made it clear that to resolve the complaint they needed to extend my welcome bonus target date and refund me £5 (for the proportion of the £20 monthly fee).
Within a week, I received a letter confirming refund of £5 plus a £25 goodwill gesture, all credited to my account.
Explain when you applied, when you received your card, the official deadline date for earning your bonus (available on the app). Calculate what proportion of the month you have lost the opportunity to spend towards your bonus (for me it was 1 week).
In my email I made it clear that to resolve the complaint they needed to extend my welcome bonus target date and refund me £5 (for the proportion of the £20 monthly fee).
Within a week, I received a letter confirming refund of £5 plus a £25 goodwill gesture, all credited to my account.
Interestingly, the agent on the phone blamed the 'manufacturer' of the cards for the delays in processing of the new cards. Though this may be an issue, it doesn't explain all the problems people are having with their applications & poor postage experience!
Mar 31, 22, 9:18 am
#292
Join Date: Nov 2005
Programs: BA Exec
Posts: 627
Seems only £9.50 will be collected from my direct debit rather than the £20 I expected (received an email confirmation to this effect from Barclaycard).
I didn’t ask for a rebate or whatever as I haven’t really experienced any issues personally; but this, along with the unsolicited 5000 extra avios is rather nice !
I didn’t ask for a rebate or whatever as I haven’t really experienced any issues personally; but this, along with the unsolicited 5000 extra avios is rather nice !
Mar 31, 22, 2:01 pm
#293
Join Date: Feb 2022
Posts: 30
I applied for the credit card via the HfP link on Monday. Application easy enough and got an immediate acceptance, however I’ve not received an email or any other confirmation. Allegedly my card “will be with you within 3 to 5 days”, so I’ll wait until next week before I chase, but the utter lack of any communications is a little odd / slightly unnerving.
Mar 31, 22, 2:27 pm
#294
Join Date: Apr 2015
Posts: 127
Sorry to ask again - trying to see if anyone else is in my situation. I had an existing Barclaycard that I requested to swap to the fee-free Avios card via the app on 3rd March. I received a text saying thanks for applying, we're processing it and you will hear from us soon. Haven't yet received a card, PIN or anything else. Should I chase it up or is there an acknowledged delay?
Mar 31, 22, 3:02 pm
#295
Join Date: Jan 2020
Programs: BAEC , IHG
Posts: 236
Originally Posted by Monium
I applied for the credit card via the HfP link on Monday. Application easy enough and got an immediate acceptance, however I’ve not received an email or any other confirmation. Allegedly my card “will be with you within 3 to 5 days”, so I’ll wait until next week before I chase, but the utter lack of any communications is a little odd / slightly unnerving.
Mar 31, 22, 3:02 pm
#296
Join Date: Feb 2022
Posts: 30
Originally Posted by greenchicken
Sorry to ask again - trying to see if anyone else is in my situation. I had an existing Barclaycard that I requested to swap to the fee-free Avios card via the app on 3rd March. I received a text saying thanks for applying, we're processing it and you will hear from us soon. Haven't yet received a card, PIN or anything else. Should I chase it up or is there an acknowledged delay?
Mar 31, 22, 3:06 pm
#297
Join Date: Feb 2022
Posts: 30
Originally Posted by Delboy65
you have looked in spam folder just in case?
As I say, I’ll give them til next week before I chase them, but it’s not exactly confidence inspiring.
Apr 1, 22, 6:52 am
#299
Join Date: May 2010
Location: Scotland
Programs: BA Exec Club (Bronze)
Posts: 326
Originally Posted by Monium
I applied for the credit card via the HfP link on Monday. Application easy enough and got an immediate acceptance, however I’ve not received an email or any other confirmation. Allegedly my card “will be with you within 3 to 5 days”, so I’ll wait until next week before I chase, but the utter lack of any communications is a little odd / slightly unnerving.
The ID number for my online account doesn’t work yet but I’m assuming that might be because I’ve still to receive my card.
Last edited by GlasgowBlue; Apr 1, 22 at 3:28 pm
Apr 1, 22, 12:49 pm
#300
Join Date: Feb 2022
Posts: 30
Originally Posted by GlasgowBlue
Did exact same on Wednesday evening. Immediate acceptance and confirmation of credit limit along with the I.D. number for my online account. I did get a confirmation email. It took just over an hour it to arrive.
The ID number for my online account doesn’t work yet but I’m assuming that might be because I’ve still to receive my card.
The ID number for my online account doesn’t work yet but I’m assuming that might be because I’ve still to receive my card.
