Mar 16, 2022, 3:26 pm
Barclaycard Avios and Avios Plus credit cards
Mar 17, 2022, 1:33 am
#196
Join Date: Jan 2015
Location: UK
Programs: BAEC
Posts: 1,174
Mar 16: A card has now arrived. I’ve no idea if this is the original card that was allegedly posted on Mar 1 or the replacement ordered on Mar 14 as there is no date on the envelope or literature inside. The envelope was ripped open on 3 sides and the card was loose inside. The silver document wallet inside was also ripped.
Mar 17, 2022, 1:38 am
#197
Join Date: Dec 2007
Location: London
Programs: BAEC, QRPC, Amex MR, World of Hyatt, IHG one rewards, Hilton Honors, Marriott Bonvoy, etc…
Posts: 688
I still have my first Barclaycard account from 1999 and have had other accounts overtime, as they did allow multiple cards at various point in the past (at one point I had three, and still have two, the oldest 1999, currently the discontinued Cashback product, and the Hilton card).
The activation of contactless /online transaction via a first chip & Pin transaction is quite common for new cards number for many providers (not when a new card simply replace an expired one) but all those other issues looks to be connected to a new BIN sequence/MasterCard set up (all consumers BarclayCards have been Visa only for few years now, with only the Business Product being a MasterCard.
Having been a Barclays Customer since 1997 (and Premier for several years so already missed the bonus to switch from Blue Rewards to Avios) and Barclaycard from 1999 as stated above, my interactions with both has shown over time that they are run as completely separate businesses under the same ownership (only fairly recently they merged the apps, as they used to be completely separate).
in any case, this is quite a shamble launch from what used to be, and probably still is, the largest Credit Card provider in the UK.
The activation of contactless /online transaction via a first chip & Pin transaction is quite common for new cards number for many providers (not when a new card simply replace an expired one) but all those other issues looks to be connected to a new BIN sequence/MasterCard set up (all consumers BarclayCards have been Visa only for few years now, with only the Business Product being a MasterCard.
Having been a Barclays Customer since 1997 (and Premier for several years so already missed the bonus to switch from Blue Rewards to Avios) and Barclaycard from 1999 as stated above, my interactions with both has shown over time that they are run as completely separate businesses under the same ownership (only fairly recently they merged the apps, as they used to be completely separate).
in any case, this is quite a shamble launch from what used to be, and probably still is, the largest Credit Card provider in the UK.
Mar 17, 2022, 7:00 am
#198
Join Date: Jul 2010
Posts: 196
Well I have to say, for me, the signup processess was perfect, no issues. Card arrived today and in perfect condition. All set up and have made an order via Amazon. However I can't seemt o set up to use Contactless via my phone. Trying to activate it says its not avaliable. I make pretty much all my card payments using Google Pay so this is a major inconvenience to me. Also won't let me claim the free Apple TV/Music service so guess I will need to call them.
Last edited by ayrshiredude; Mar 17, 2022 at 7:15 am
Mar 17, 2022, 7:19 am
#199
Join Date: Sep 2018
Programs: BAEC Bronze
Posts: 467
Well I have to say, for me, the signup processess was perfect, no issues. Card arrived today and in perfect condition. All set up and have made an order via Amazon. However I can't seemt o set up to use Contactless via my phone. Trying to activate it says its not avaliable. I make pretty much all my card payments using Google Pay so this is a major inconvenience to me. Also won't let me claim the free Apple TV/Music service so guess I will need to call them.
Mar 17, 2022, 7:57 am
#200
Join Date: Mar 2005
Location: England
Programs: BAEC: Bronze; Marriott: Gold
Posts: 399
The activation of contactless /online transaction via a first chip & Pin transaction is quite common for new cards number for many providers (not when a new card simply replace an expired one) but all those other issues looks to be connected to a new BIN sequence/MasterCard set up (all consumers BarclayCards have been Visa only for few years now, with only the Business Product being a MasterCard.
Mar 17, 2022, 8:27 am
#201
Join Date: Oct 2006
Location: All good weekends in the UK begin at Heathrow :)
Programs: Amex MR, A3, BAEC
Posts: 195
Mind you, HSBC had other (major) issues. Like responding to a dispute, Section 75 or clawback claims
Mar 17, 2022, 8:36 am
#202
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Well I have to say, for me, the signup processess was perfect, no issues. Card arrived today and in perfect condition. All set up and have made an order via Amazon. However I can't seemt o set up to use Contactless via my phone. Trying to activate it says its not avaliable. I make pretty much all my card payments using Google Pay so this is a major inconvenience to me. Also won't let me claim the free Apple TV/Music service so guess I will need to call them.
Mar 17, 2022, 9:52 am
#203
Join Date: Oct 2006
Location: All good weekends in the UK begin at Heathrow :)
Programs: Amex MR, A3, BAEC
Posts: 195
Some good news and progress at long last!
Managed to add the card to PayPal which is working fine now. Will try some other retailers that I use often, so here goes.
I managed this without further input from Barclays so that's looking promising.
Managed to add the card to PayPal which is working fine now. Will try some other retailers that I use often, so here goes.
I managed this without further input from Barclays so that's looking promising.
Mar 17, 2022, 10:09 am
#204
Join Date: Nov 2020
Location: London
Programs: BAEC
Posts: 86
Lets not talk about share prices... i have lost every single penny ive earnt in the last two years. Im new to this game and heartbroken!
Mar 17, 2022, 10:10 am
#205
Join Date: Nov 2020
Location: London
Programs: BAEC
Posts: 86
How long did it take for the second card to come from the first one being cancelled? Currently waiting for my replacement
Mar 17, 2022, 12:18 pm
#206
Join Date: Feb 2013
Posts: 12
Glad it worked well for you. Amazon seems to use a different authorisation system to most retailers. I'd be interested to hear if you are able to use it anywhere else online. I've just made a payment on the phone (entering details on keypad) as 3DS window would not pop-up when doing online and thus transaction declined.
Mar 17, 2022, 3:21 pm
#208
Join Date: Dec 2007
Location: Harrogate
Programs: BA, KL, DL
Posts: 996
I can confirm 3DS is now (partly) working. Pop-up saying a notification has been sent to the app - but the app is crap and when you open it, the approval notification disappears. Clicked "authenticate by SMS" instead and got a text message with a 6 digit code within 10 seconds.
Mar 18, 2022, 1:22 am
#209
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,533
My original card arrived and activated in the app but on line transaction did not work. Saw suggestion to do chip and pin transaction which did work! Then changed pin and card working normally. The app authorisation does disappear but the bell symbol on top right hand had red dot and pressing this sorted the problem. Now just waiting for my wife’s card to arrive.
Mar 18, 2022, 3:29 am
#210
Join Date: Dec 2007
Location: London
Programs: BAEC, QRPC, Amex MR, World of Hyatt, IHG one rewards, Hilton Honors, Marriott Bonvoy, etc…
Posts: 688
never said all the cards, but definitely most cards. I too have the HSBC Premier World Elite but I have had it for good few years and cannot remember what was the policy on it but the website still reports the following “Note: You need to make at least one Chip and Pin/Signature transaction to enable the Contactless functionality on your card”. Barclaycard may always have had this policy too. Santander also do as do many other banks. I think now you do many first time Card Activation via OTP and this may supersedes the need for a chip&pin transaction.