Qatar Airways to adopt Avios, dropping Qmiles
Mar 29, 2022, 4:08 am
#61
Join Date: Jul 2009
Location: E14, LON
Programs: Virtuoso TA; SELECT TA; BAEC Gold; Hilton Honors Diamond; IHG Plantinum Amb
Posts: 238
I have the same issue: hyphen in the surname. QR responded very quickly to my message, but only to confirm they don’t support hyphens and the only suggestion was to change my name with BAEC (which I fear would or could create issues with Iberia linkage, Avios linkage, Amex linkage…) so it doesn’t look possible at the moment unfortunately
Mar 29, 2022, 8:38 am
#62
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
I was able to move Avios back and forth between QR and BA. Qatar award tickets are searchable with just 1 avios in the account. When I search for 1 or 2 one-way award tickets ( economy ) it shows as 42500 avios per person ( 85000 total ) but for 3 award tickets (still one-way) for same date, it jumps to 85000 per person ( 255000 total ) . Is this a glitch or award rates increase based on number of ticktets ?
Mar 30, 2022, 12:02 am
#63
Join Date: May 2021
Posts: 54
I messaged them through the form i posted earlier and they are replying quite fast. Unfortunately after describing the problem thoroughly to them and uploading passport photo and screenshots from BA and QR accounts they have been unable to help and won't link the account manually. My problem is the following: name in BA system is like this:
Firstname-Secondfirstname Firstsecondname-Anothersecondname and in QR they dont allow "-" so it's spelled Firstname Secondfirstname Firstsecondname Anothersecondname.
I might contact BA to change the name in their program not to include the "-" and then try to link the accounts.
Firstname-Secondfirstname Firstsecondname-Anothersecondname and in QR they dont allow "-" so it's spelled Firstname Secondfirstname Firstsecondname Anothersecondname.
I might contact BA to change the name in their program not to include the "-" and then try to link the accounts.
Mar 30, 2022, 5:50 am
#65
Join Date: Apr 2015
Programs: Some
Posts: 5,251
Not dynamic pricing, it's because QR has two levels of redemption pricing - standard and flexi (which are shown as "Q2" on the website). Standard redemptions are typically the same as availability made available to partners, flexi awards are available on more dates for double the number of miles and can only be booked through QR directly. It sounds like there are two standard awards only but more flexi awards, so if you book for two it will show you the standard price, whereas the only way to book for three is to use flexi availability as they can't be mixed on the same booking. I imagine if you make separate bookings of two and one you will be able to get two standard price tickets and one flexi ticket.
Mar 30, 2022, 8:46 am
#66
Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,248
I can't get the bonus Avios to appear in the account. I did use the FLYQR3 code. Any suggestions? Qatar weren't very helpful on the phone and I had to call their international number in Qatar since the PrivilegeClub doesn't have a US-based phone number (apparently).
I now wonder whether perhaps you had to say yes to receiving promotional emails since I did not....
I now wonder whether perhaps you had to say yes to receiving promotional emails since I did not....
Mar 30, 2022, 9:14 am
#67
Join Date: May 2012
Location: London, UK
Programs: BA Gold, Hotels.com Gold
Posts: 390
I can't get the bonus Avios to appear in the account. I did use the FLYQR3 code. Any suggestions? Qatar weren't very helpful on the phone and I had to call their international number in Qatar since the PrivilegeClub doesn't have a US-based phone number (apparently).
I now wonder whether perhaps you had to say yes to receiving promotional emails since I did not....
I now wonder whether perhaps you had to say yes to receiving promotional emails since I did not....
Mar 30, 2022, 9:47 am
#68
Join Date: Aug 2012
Programs: BA silver
Posts: 308
I also did not get any bonus Avios when signing up yesterday with the code. I said yes to their promo emails but no to third parties. I sent a message via the Privilege Club contact us link yesterday evening to ask about the bonus but no response yet - I am sure they have bigger things to deal with but am keeping my fingers crossed for a response before the end of tomorrow as I would like to sign my husband up too.
Apr 1, 2022, 2:34 pm
#69
Join Date: May 2014
Location: Toronto
Programs: Aero Plan, Marriott, Air Miles
Posts: 106
I called again today as nothing is fixed from the previous service request.
I was been told to upload one more govt id and this time i uploaded citzenship card and fingers crossed this time it gets fixed.
I should have created new account matching name with BAEC but i had 2500 points already got it with QRPC and dont wanted to loose them and trying to get simple fix of creating a space.
I was been told to upload one more govt id and this time i uploaded citzenship card and fingers crossed this time it gets fixed.
I should have created new account matching name with BAEC but i had 2500 points already got it with QRPC and dont wanted to loose them and trying to get simple fix of creating a space.
Apr 1, 2022, 4:17 pm
#70
Join Date: May 2014
Location: Toronto
Programs: Aero Plan, Marriott, Air Miles
Posts: 106
UPDATE:
Finally got the name fixed by adding a space in the first name matching BA and successfully transfered the avios to QR.
Question..I can only transfer my avios but not the family members ? i thought all members that are pooled in BA can be transfered, hence i did not created individual account for each member in qatar?
Question.. i cannot find any 85k+tax Biz class tickets from YUL-DOH-HYD? pretty much they all showing 170k+tax ? marked as flex award?
I am trying to figure out from expert flyer that which class that i should track to get the lowest biz class award alert..
appreciate any feedback on those questions
Finally got the name fixed by adding a space in the first name matching BA and successfully transfered the avios to QR.
Question..I can only transfer my avios but not the family members ? i thought all members that are pooled in BA can be transfered, hence i did not created individual account for each member in qatar?
Question.. i cannot find any 85k+tax Biz class tickets from YUL-DOH-HYD? pretty much they all showing 170k+tax ? marked as flex award?
I am trying to figure out from expert flyer that which class that i should track to get the lowest biz class award alert..
appreciate any feedback on those questions
Apr 1, 2022, 8:57 pm
#71
Join Date: May 2021
Posts: 54
I called again today as nothing is fixed from the previous service request.
I was been told to upload one more govt id and this time i uploaded citzenship card and fingers crossed this time it gets fixed.
I should have created new account matching name with BAEC but i had 2500 points already got it with QRPC and dont wanted to loose them and trying to get simple fix of creating a space.
I was been told to upload one more govt id and this time i uploaded citzenship card and fingers crossed this time it gets fixed.
I should have created new account matching name with BAEC but i had 2500 points already got it with QRPC and dont wanted to loose them and trying to get simple fix of creating a space.
My question : How do you upload another identity document ? Initiate another service request or they gave an email / link to do that ?
Apr 5, 2022, 1:48 am
#74
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,871
Apr 5, 2022, 8:36 am
#75
Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,248
What do you mean by “monumental abuse”? Bit frustrating for those who tried to get the bonus miles legitimately but failed because QR didn’t update people that they’d pulled the offer.