"Systems Down" 22-26 Feb 2022 [General discussion]
 

No entry via First Wing, no customer service. QUEUES.
https://cimg9.ibsrv.net/gimg/www.fly...546e0cb36d.jpg
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Hmmmm...

I need help with complex problem later. Fingers crossed.

On my way to T5 now with a pal. Unable to check in, access account or even check flight status. First time on BA in seven months, oh lord!

Systems crash....again

BA is really living up to "Broken Again"

According to the staff managing the First Wing queues, some systems are a little bit up, and security checks now operating

Hopeful of a CCR breakfast soon!

Currently unable to log in to my account on ba.com or check in for my flight later today…

Probably also related to the weather... :D

Can we please have Mr Cruz back?

It’s just problem after problem. Get a grip BA.

App seems ok

I can’t log into app or web site, not flying until later today but suspect it is going to be an interesting day at LHR. Who pulled the plug out of the wall this time 🤷🏻‍♂️🤣

T5 chaos
 

Social media is alive with messages from poor people who are stuck in the chaos at terminal five this morning. Apparently people are being called to the front of the queue all the time as flights are closing. This means that the queue is actually not moving and people feel cheated they have paid for premium services and I’m not receiving them. It’s going to be another headache for the airline today then! Doh!

Not for me.

Noticed that all of my future bookings disappears from my Exec club account last night when i went to check in for today's flight. Neither app nor the website working for me now either..

Systems seem to be coming back online, I can log into both app and web site now, hopefully things will rapidly improve for the folk caught up by this fault. I also feel sorry for the BA staff with customer facing roles who have to deal with the fallout…

Spoke too soon, not able to see transactions on the app, hopefully just the system rebooting?

This may just be a coincidence and normal for the BA but I’ve the past few weeks I’ve noticed the app and website being very temperamental in what it was showing or not.