Changing return from LHR to JFK?

Old Jan 7, 22, 11:24 am
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Changing return from LHR to JFK?

My dad is in Vancouver now and would like to move his return flight to JFK and then fly back to London after a few days/week there.

How would this work? Would BA have to change the destination to JFK and then book a one-way flight from JFK to LHR?
The flight was a Premium Economy from LHR to YVR and cost 1600 approx.

I would love to ask them but can't even get into a queue on the Gold line - I mean I know staff are off sick but this is something that I have to speak to someone about and can't get through!
Thanks.
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Old Jan 7, 22, 12:42 pm
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Originally Posted by Spinstorm View Post
My dad is in Vancouver now and would like to move his return flight to JFK and then fly back to London after a few days/week there.

How would this work? Would BA have to change the destination to JFK and then book a one-way flight from JFK to LHR?
The flight was a Premium Economy from LHR to YVR and cost 1600 approx.
I'm not 100% sure that I understand what's happening here (given your thread title that says "from LHR to JFK"), but let me see if I've got this right.

The original ticket was LHR-YVR-LHR. The passenger would now like to stop at JFK on the way back to LHR. Is that right?

I suspect that the only realistic (and probably best) way of doing this is for the ticket to be changed so that it is LHR-YVR // JFK-LHR. A separate ticket is then needed for YVR-JFK (or another NYC airport).

On a quick look, a LHR-YVR-NYC-LHR routing doesn't obviously have any valid fares, and LHR-YVR-NYC with a separate NYC-LHR one-way ticket looks likely to be very expensive in total.
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Old Jan 7, 22, 1:46 pm
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I called BA - I am sure the lady I got in the call center in India was very confused.

Please tell me if my maths is incorrect here:
The one way flight from JFK to LHR in Premium is $626 (460)
A one way flight from YVR to SEA to JFK is 180 in main cabin.

That is an approximate total of 642 if booked as two new separate tickets.

The PE flight to YVR return was 1680 - and I believe the cost of the return flight part was around 600 so surely the difference should be minimal - instead she told me it was 800 just for JFK to LHR!
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Old Jan 7, 22, 1:54 pm
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Originally Posted by Spinstorm View Post
The PE flight to YVR return was 1680 - and I believe the cost of the return flight part was around 600 so surely the difference should be minimal - instead she told me it was 800 just for JFK to LHR!
There may be a way of constructing this better than the agent did, you would probably need a skilled agent, but not all of AA's fares are available to BA contact centre staff. This ticket would have been so much easier, if this was ever a prospect, if bought as LON-SEA-LON, the routing would have allowed a low or no cost rebook. But I suspect YVR-LHR on the fare rules used can't be reissued via the flights you have. It therefore may be better to FTV the return (you can get some clue from the e-ticket fare breakdown what that FTV would look like) and then offset that from the actual flight costs - and bear in mind it may be cheaper to buy a return. The FTV will take some time to be calculated - several weeks.

A third option would be to defer the return flight to the same fare buckets some distance in the future - up to 1 year and either gamble on a cancellation for refund option OR better still "nest" in a SEA-NYC-LON-SEA or YVR. In other words use the existing ticket to leverage a second visit to Vancouver. If you choose the dates carefully this could be overall very cost effective.
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Old Jan 7, 22, 2:06 pm
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Genius

Originally Posted by corporate-wage-slave View Post
There may be a way of constructing this better than the agent did, you would probably need a skilled agent, but not all of AA's fares are available to BA contact centre staff. This ticket would have been so much easier, if this was ever a prospect, if bought as LON-SEA-LON, the routing would have allowed a low or no cost rebook. But I suspect YVR-LHR on the fare rules used can't be reissued via the flights you have. It therefore may be better to FTV the return (you can get some clue from the e-ticket fare breakdown what that FTV would look like) and then offset that from the actual flight costs - and bear in mind it may be cheaper to buy a return. The FTV will take some time to be calculated - several weeks.

A third option would be to defer the return flight to the same fare buckets some distance in the future - up to 1 year and either gamble on a cancellation for refund option OR better still "nest" in a SEA-NYC-LON-SEA or YVR. In other words use the existing ticket to leverage a second visit to Vancouver. If you choose the dates carefully this could be overall very cost effective.
wow sheer genius. If only such specialism existed at the end of customer service lines.
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Old Jan 7, 22, 2:30 pm
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Originally Posted by Spinstorm View Post
Please tell me if my maths is incorrect here:
The one way flight from JFK to LHR in Premium is $626 (460)
A one way flight from YVR to SEA to JFK is 180 in main cabin.

That is an approximate total of 642 if booked as two new separate tickets.

The PE flight to YVR return was 1680 - and I believe the cost of the return flight part was around 600 so surely the difference should be minimal - instead she told me it was 800 just for JFK to LHR!
Your maths would be fine if (repeat if) all of those fares could be put onto one ticket.

The problem is that they can't. That's why you're looking at solutions that are so much more complicated.
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Old Jan 7, 22, 2:38 pm
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So to confirm - I need someone who is smart at BA (good luck with that).

The easiest option would be to convert the return to a voucher however that can't be done in a week? so I can't use that to rebook? corporate-wage-slave

I don't think my dad would like being converted to a voucher for the future when he doesn't fly often and as much as I would welcome a voucher for my next trip I don't think he will like that!

Also despite the fact she told me that they couldn't change the flights my dad's manage my booking now shows the flights!
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Old Jan 7, 22, 2:48 pm
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To flip what Globaliser rightly says, your math is incorrect, because unfortunately, that is not the way airlines price tickets.

In effect, what you want to do would likely be counted as three one ways: LHR-YVR one way in W, which alone costs over 2300 I believe, the one way YVR-JFK in Y, and the one way JFK-LHR in W.

In other words, the mistake in your calculation is to think that BA would just take the remaining part of the original straightforward return ticket and replace it by the cost of what your father still wants to fly. Instead, what he wishes to do means that what he has already flown is no longer the first part of a straightforward return but another one way, which, alone would be more expensive than the return that was bought in the first place.

cws offers a number of interesting options to consider, though my personal guess is that Globaliser's initial suggestion of asking to rebook the return as JFK-LHR instead of YVR-LHR (so that your father's BA flight would become an open jaw LHR-YVR // JFK-LHR and then book a separate one way YVR-JFK is going to be by far the easiest and most cost effective way of doing things, as the transatlantic open jaw will likely be priced as two half-returns, ie likely quite reasonable. In fact, this revised BA itinerary will likely be cheaper than the initial ticket that was purchased though of course he'd have to buy that YVR-JFK additionally.
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Old Jan 7, 22, 3:27 pm
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Pity you werent doing this three years ago:

https://thepointsguy.com/news/cathay...s-next-spring/
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Old Jan 7, 22, 3:36 pm
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Originally Posted by Spinstorm View Post
Also despite the fact she told me that they couldn't change the flights my dad's manage my booking now shows the flights!
That's likely to be because the flights were put in there in order to give you a price. The reservations for those flights may not be "confirmed" (you'd need to look at the detail of the reservation to check that), and even if they are, the reservation means very little unless and until a ticket has been issued for those flights - and that isn't going to happen unless you've paid for it. So don't put much store by the appearance of those flights in the booking.
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Old Jan 7, 22, 3:37 pm
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Originally Posted by Spinstorm View Post
So to confirm - I need someone who is smart at BA (good luck with that).

The easiest option would be to convert the return to a voucher however that can't be done in a week? so I can't use that to rebook? corporate-wage-slave

I don't think my dad would like being converted to a voucher for the future when he doesn't fly often and as much as I would welcome a voucher for my next trip I don't think he will like that!

Also despite the fact she told me that they couldn't change the flights my dad's manage my booking now shows the flights!
Shows the flights you wanted? With a stopover in New York?
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Old Jan 7, 22, 3:38 pm
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Originally Posted by Spinstorm View Post
A one way flight from YVR to SEA to JFK is 180 in main cabin.
How soon will your father be traveling to NYC? Air Canada will offer a YVR-EWR nonstop starting in mid-February.

If he is going to take connecting flights, flying into LGA or EWR or HPN might be more convenient for him, depending on where in the NYC Metro area he will be staying.
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Old Jan 7, 22, 4:14 pm
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Originally Posted by SxMan View Post
wow sheer genius. If only such specialism existed at the end of customer service lines.
Originally Posted by Spinstorm View Post
I don't think my dad would like being converted to a voucher for the future when he doesn't fly often ...
And there in one sentence is why such genius and specialism would go to waste in a BA call centre. In normal circumstances, the vast majority of passengers won't make any changes; and even of those who do, the changes are likely to be straightforward tinkering. Preserving the remaining value of the inbound half of a ticket for a future trip by pushing out its date, and then constructing a nested reverse-direction trip inside it, is an edge case for call centres.
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Old Jan 7, 22, 6:45 pm
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I am surprised that BA was even able to quote a fare for YVR-SEA-JFK, is BA code sharing on AS flights with no trans-Atlantic segment now?
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Old Jan 8, 22, 12:14 am
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Originally Posted by SxMan View Post
wow sheer genius. If only such specialism existed at the end of customer service lines.

Just to offer some perspective here it is a good solution but as an insider I dont consider it specialist knowledge. I think anyone in the UK contact centres would have been able to offer the same solution. This is the type of knowledge you just pick up with a bit of experience.


In the most basic sense BA sets its fares up so that the lowest fares are more restrictive so for stopovers they may allow one (or a specific number or length of stopover)or they may not allow stopovers.

So then to get a fare that allows the stopover you are looking for, generally you have to move to a more flexible but more expensive fare. That is all in essence that is happening with the pricing.

If I get someone looking to make a change like this I know that adding a stopover is likely to be expensive, whereas in the US domestic flights are relatively low cost. So 99.99% of the time I would suggest the option of changing to open jaw and that they buy a separate ticket with AA or other domestic carrier.

There is some risk in buying separate tickets but this is minimised a lot if you have a few days between the domestic on one ticket and long haul on another.

Separate tickets are an issue if you try to do this with flights the same day. In terms of risk i mean the possibility of missed connections and no through check in and issues this may cause.

Last edited by Anonba; Jan 8, 22 at 12:24 am
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