Your guide to the Executive Club, attaining status and earning Avios | 2022 edition
May 31, 2023, 1:02 am
#496
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
Morning
I was checking my TP balance this morning and for some reason a trip I was looking at on matrix ITA has appeared on MMB without me paying any money, I think I’ve seen something similar on the forum. I’m very confused at the moment any assistance with what to do will be appreciated. Thanks
I was checking my TP balance this morning and for some reason a trip I was looking at on matrix ITA has appeared on MMB without me paying any money, I think I’ve seen something similar on the forum. I’m very confused at the moment any assistance with what to do will be appreciated. Thanks
If you merely searched for and priced up an itinerary on matrix I can't see how it is possible for a booking to be created even if it is unticketed. Putting aside that there is no link between matrix and GDS/Amadeus/Sabre anyway, there is nowhere to put your FFP number in matrix so where would that have come from to allow it to get linked to your BAEC account and appear in your future bookings list?
May 31, 2023, 1:16 am
#497
Join Date: Nov 2022
Programs: British Airways Executive Club
Posts: 32
did you hold the booking on BA/AA sites?
If you merely searched for and priced up an itinerary on matrix I can't see how it is possible for a booking to be created even if it is unticketed. Putting aside that there is no link between matrix and GDS/Amadeus/Sabre anyway, there is nowhere to put your FFP number in matrix so where would that have come from to allow it to get linked to your BAEC account and appear in your future bookings list?
If you merely searched for and priced up an itinerary on matrix I can't see how it is possible for a booking to be created even if it is unticketed. Putting aside that there is no link between matrix and GDS/Amadeus/Sabre anyway, there is nowhere to put your FFP number in matrix so where would that have come from to allow it to get linked to your BAEC account and appear in your future bookings list?
Last edited by Philsam123; May 31, 2023 at 1:33 am
May 31, 2023, 4:28 am
#498
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
I did visit the BA booking page to see if the fare was genuine (it was) I must of been logged into the BA site via another browser on my laptop from a past visit. About holding a booking no I never had one no money left any account, other then the above reason as to why I’ve been given a ghost booking. I’ve got no idea what to do with it will it cancel out or am I stuck with it?
May 31, 2023, 4:49 am
#499
Join Date: Nov 2022
Programs: British Airways Executive Club
Posts: 32
BA appears to be down right now but I do remember seeing two reference numbers for the flights, there were no options for baggage or anything ticket/ check in related those where greyed out.
(Update checking against my older trips there are no ticket numbers found anywhere)
(Update checking against my older trips there are no ticket numbers found anywhere)
Last edited by Philsam123; May 31, 2023 at 4:57 am
Jun 8, 2023, 3:56 am
#500
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
My ‘year end’ is Apr. I attained enough TP by Dec 31st ‘22 to retain Gold on the special offer, but also managed to gain 1500 points before Apr 8th ‘23.I anticipated moving down from GGL to Gold. Imagine my surprise when I casually checked my account in May and it read Silver status. Is there any way of challenging this by email rather than hanging on for days on the Silver exec club line? An email address maybe? Thanks in advance.
Jun 8, 2023, 10:12 am
#501
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,146
My ‘year end’ is Apr. I attained enough TP by Dec 31st ‘22 to retain Gold on the special offer, but also managed to gain 1500 points before Apr 8th ‘23.I anticipated moving down from GGL to Gold. Imagine my surprise when I casually checked my account in May and it read Silver status. Is there any way of challenging this by email rather than hanging on for days on the Silver exec club line? An email address maybe? Thanks in advance.
Did you take the 4 eligible flights?
Jun 8, 2023, 2:00 pm
#502
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
Yes, which makes it all the stranger. Plus I also made the lower threshold by Dec31…
Jun 8, 2023, 2:17 pm
#503
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,146
Here
https://www.britishairways.com/trave...rtal#pageTitle
Once you log in you can see this*
Raise a complaint
Avios and Executive Club Issues.
*An issue with my membership benefits
Jun 25, 2023, 11:00 pm
#504
Join Date: Jan 2013
Location: Vancouver
Programs: AB BA Waterloo Mama Mia
Posts: 1,147
general status / seating question.
Anecdotally, I find that when seated in economy and the plane not being full, I am given an empty seat beside me. Is this a policy perk of status members or a random benefit that accrues to me?
Anecdotally, I find that when seated in economy and the plane not being full, I am given an empty seat beside me. Is this a policy perk of status members or a random benefit that accrues to me?
Jun 26, 2023, 12:02 am
#505
Join Date: Apr 2020
Posts: 107
https://www.flyertalk.com/forum/brit...ispreloading=1
Jun 28, 2023, 8:29 am
#506
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
Id just raise a complaint with BAEC stating your issues. It should be a simple fix hopefully!
Here
https://www.britishairways.com/trave...rtal#pageTitle
Once you log in you can see this*
Raise a complaint
Avios and Executive Club Issues.
*An issue with my membership benefits
Here
https://www.britishairways.com/trave...rtal#pageTitle
Once you log in you can see this*
Raise a complaint
Avios and Executive Club Issues.
*An issue with my membership benefits
just as a follow up they responded via email to my Twitter DM and put me back to Gold.
Jun 28, 2023, 10:03 am
#507
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,146
Jun 30, 2023, 2:28 pm
#509
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
Originally Posted by PETER01;35314545
Did you take the[b
Did you take the[b
4 eligible flights?[/b]
Thinking of switching from AA to BA. Assuming I fly enough (TPs) to qualify for Gold. Since I reside in US, but visit Europe often. How best can I fulfill the 4 eligible flights quickly within Europe?
TIA.
Jun 30, 2023, 5:07 pm
#510
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,146
Alternatively if in the UK you could do some sort of LHR-EDI return or do a multicity cheapo ticket? Lots of options really.
See here
Your guide to the Executive Club, attaining status and earning Avios | 2022 edition
02 What is a qualifying flight?
Examples of criteria used to determine a qualifying flight:
BA operated + BA flight prefix
BA operated + other flight prefix
Other carrier operated + BA flight prefix
IB operated + IB flight prefix
Other threads of interest perhaps?
British Airways silver - the 4 eligible flights?
Status 4 eligible flights
Gold Renewal Qualifying Flights
Pete
Last edited by PETER01; Jun 30, 2023 at 5:13 pm