Passenger details can no longer be changed via Finnair or Qatar's websites
#1
Original Poster
Join Date: Feb 2020
Posts: 1,203
Passenger details can no longer be changed via Finnair or Qatar's websites
Anybody noticed ? It seems that for reservations made via BA, passenger details such as the frequent flyer numbers can no longer made via the 'Manage My Booking' sections of Finnair or Qatar Airways' websites.
I believe the change happened sometime in December 2021
I believe the change happened sometime in December 2021
#2
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
At least the Finnair position was noticed at the beginning of December: Updating BA frequent flyer number via Finnair (and see also Booking Alaska Airlines with Avios).
#4
Join Date: Feb 2009
Programs: BA Exec Club
Posts: 502
Currently on a trip. I have Qatar Silver (Ruby) status and BA Blue but want tier points and Avios credited to BA.
Used Finnair in the past to change FF details. Managed to use RJ to temporarily apply the Qatar status on the way out for seat selection, but now the option is greyed out. Does RJ not allow changes after the first sector is flown?
Used Finnair in the past to change FF details. Managed to use RJ to temporarily apply the Qatar status on the way out for seat selection, but now the option is greyed out. Does RJ not allow changes after the first sector is flown?
#5
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,199
#6
Join Date: Jul 2005
Posts: 796
#7
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,916
Even if you manage to change the FFP number away from QRPC back to BAEC I would be very surprised of you flights credit to anything other than QRPC.
Refer to this recent thread for more disappointment...
www.flyertalk.com/forum/british-airways-executive-club/2068353-booking-qatar-airways-using-pc-ff-number-can-you-swap-ff-baec-later.ht
Refer to this recent thread for more disappointment...
www.flyertalk.com/forum/british-airways-executive-club/2068353-booking-qatar-airways-using-pc-ff-number-can-you-swap-ff-baec-later.ht
#8
Join Date: Feb 2009
Programs: BA Exec Club
Posts: 502
That's not the issue the outbound flights have credited to BA already. What I want to do is switch the FF number to QR, select the return seats, and then change it back to BA before the flight, just as I did for the outbound. That used to be possible with Finnair. It looks like RJ may not allow changes on a booking with a flown sector, unless something else has caused it to grey out the option.
#9
Join Date: Sep 2019
Location: Chicago
Programs: AA Platinum, Hilton Gold, Bonvoy Gold
Posts: 228
I am an infrequent BA flyer but in the past have been able to adjust my details post-booking via the Finnair website. I've just booked MRS-LHR next month in Y using Avios. I have OW Sapphire via my AA Platinum status. I know I won't be earning any miles from this flight but I would like to select a seat in advance without paying. (For additional benefits—primarily lounge access, if that exists at MRS, and baggage allowance, I assume I can have that changed, or at least recognised, at the airport.) I've tried using Finnair and Royal Jordanian sites to change the FF number associated with my booking but to no avail. Is this now completely impossible? Is it because it's an Avios booking, which somehow creates an unbreakable bond with my BA account? Any other ways around this?
#10
I am an infrequent BA flyer but in the past have been able to adjust my details post-booking via the Finnair website. I've just booked MRS-LHR next month in Y using Avios. I have OW Sapphire via my AA Platinum status. I know I won't be earning any miles from this flight but I would like to select a seat in advance without paying. (For additional benefits—primarily lounge access, if that exists at MRS, and baggage allowance, I assume I can have that changed, or at least recognised, at the airport.) I've tried using Finnair and Royal Jordanian sites to change the FF number associated with my booking but to no avail. Is this now completely impossible? Is it because it's an Avios booking, which somehow creates an unbreakable bond with my BA account? Any other ways around this?
#13
Join Date: Sep 2019
Location: Chicago
Programs: AA Platinum, Hilton Gold, Bonvoy Gold
Posts: 228
Success! I was able to strip the FF details from the booking using Manage My Booking on Royal Air Maroc, then access the booking on BA and add my AA number.
Last edited by merlin90; May 13, 2022 at 2:08 pm
#14
Join Date: Oct 2021
Location: London (née Melbourne)
Programs: Qantas Platinum (Oneworld Emerald)
Posts: 979
Thanks for reporting back the success! I'm in a similar position with an upcoming Avios booking stuck on my BAEC number (which gives me no benefits). I wanted to replace with my QF number (OW Emerald status) to gain access to the free seat selection.I thought I'd have to call up and plead my case, but this way should be much easier and quicker!
#15
Join Date: Nov 2011
Location: Boston, MA
Programs: AA 1MM EXP, DL Diamond, Hilton Diamond, Bonvoy Ambassador (RIP SPG), Aeroplan 75K
Posts: 1,156
I leveraged MH and RJ to select seats and change my FFN to AA, respectively. Good to know about Royal Air Maroc.
That said, the dummy number from AA’s award booking was also showing up (happens with codeshares too) so I ended up calling QRPC to have them strip that out as one of my BPs had my OWE and the other did not. That said, the QR website allowed me to select seats from booking without issue since my OWE was on there as well.
That said, the dummy number from AA’s award booking was also showing up (happens with codeshares too) so I ended up calling QRPC to have them strip that out as one of my BPs had my OWE and the other did not. That said, the QR website allowed me to select seats from booking without issue since my OWE was on there as well.