Just got Silver status - free seat reservation for existing bookings?
Nov 19, 2021, 10:22 am
#1
Original Poster
Join Date: Oct 2017
Location: Nottingham
Programs: BA Executive Club
Posts: 8
Just got Silver status - free seat reservation for existing bookings?
Hi
I’ve got several future BA bookings made when I was at Blue and Bronze status. Now I’ve just reached silver.
However when I try to reserve seats on my next years flight bookings BA are still quoting a price to do this.
Is this correct? Do I only get free seat reservations on new bookings made SINCE I reached Silver status?
I’ve got several future BA bookings made when I was at Blue and Bronze status. Now I’ve just reached silver.
However when I try to reserve seats on my next years flight bookings BA are still quoting a price to do this.
Is this correct? Do I only get free seat reservations on new bookings made SINCE I reached Silver status?
Nov 19, 2021, 10:24 am
#3
Join Date: Jan 2011
Location: Sheffield
Programs: BA Gold
Posts: 417
Hi
I’ve got several future BA bookings made when I was at Blue and Bronze status. Now I’ve just reached silver.
However when I try to reserve seats on my next years flight bookings BA are still quoting a price to do this.
Is this correct? Do I only get free seat reservations on new bookings made SINCE I reached Silver status?
I’ve got several future BA bookings made when I was at Blue and Bronze status. Now I’ve just reached silver.
However when I try to reserve seats on my next years flight bookings BA are still quoting a price to do this.
Is this correct? Do I only get free seat reservations on new bookings made SINCE I reached Silver status?
I turned Gold a few months months back and it took over a week for everything to work (like being able to select row 1 in CE). Also had to explain myself to get access to the First lounge.
Nov 19, 2021, 10:26 am
#4
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Gold
Posts: 4,940
You should get free seat selections on all bookings as long as you remain silver (or gold). With the way the executive club IT system is at the moment, I suspect that your status is only partially processed.
Last edited by kanderson1965; Nov 19, 2021 at 10:52 am
Nov 19, 2021, 10:38 am
#5
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 1,242
As others said you should able to do it.
If you have anything coming up soon ie. next week I suggest to try to call. Agents are able to do many things even if the BA IT doesn’t let you do it. I know calling not always easy at the moment though. You could try twitter team too.
If you have anything coming up soon ie. next week I suggest to try to call. Agents are able to do many things even if the BA IT doesn’t let you do it. I know calling not always easy at the moment though. You could try twitter team too.
Nov 19, 2021, 11:35 am
#6
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,916
With the exec club being down you will possibly struggle to add seats to existing bookings. I am being asked to pay for seats reservations on new bookings. Once they fix these exec club log in issues you should be able to assign seats
Nov 19, 2021, 6:20 pm
#7
Join Date: Jan 2011
Location: Sheffield
Programs: BA Gold
Posts: 417
As others said you should able to do it.
If you have anything coming up soon ie. next week I suggest to try to call. Agents are able to do many things even if the BA IT doesn’t let you do it. I know calling not always easy at the moment though. You could try twitter team too.
If you have anything coming up soon ie. next week I suggest to try to call. Agents are able to do many things even if the BA IT doesn’t let you do it. I know calling not always easy at the moment though. You could try twitter team too.
That's not to say it's not worth a try, but don't be surprised if even BA can't overcome BA's many IT shortcomings. We're witnessing that as we speak...
Nov 20, 2021, 2:08 am
#8
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 1,242
Pretty much all they can do is remove and re-add your EC number and hope it syncs everything up. My OH hit gold at exactly the same point I did, on exactly the same flights, his status was reflected within 48 hours... mine took over a week and nobody could explain why; beyond "it just takes time for the systems to talk to each other".
That's not to say it's not worth a try, but don't be surprised if even BA can't overcome BA's many IT shortcomings. We're witnessing that as we speak...
That's not to say it's not worth a try, but don't be surprised if even BA can't overcome BA's many IT shortcomings. We're witnessing that as we speak...
Jun 23, 2022, 2:52 am
#9
Join Date: Sep 2019
Posts: 18
Out of interest, looking at this from the other direction, I have a booking for June 2023 and I will lose my silver status in Feb 23. I have currently reserved 2 seats on both the outbound and inbound flights. Will I lose these seats in Feb or will they remain free? I am in 2A&C so don't propose to change them (we are not a fan of row 1).
Jun 23, 2022, 2:59 am
#10
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,916
Out of interest, looking at this from the other direction, I have a booking for June 2023 and I will lose my silver status in Feb 23. I have currently reserved 2 seats on both the outbound and inbound flights. Will I lose these seats in Feb or will they remain free? I am in 2A&C so don't propose to change them (we are not a fan of row 1).