Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Dec 2, 2021, 4:09 am
#991
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,872
Urgh. Managed to make a booking on ba.com for an IB flight. When trying to book the return leg on a BA flight, I get this, despite AMEX telling me my card has been charged.
Dec 2, 2021, 4:11 am
#992
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,183
I believe it was the opposite, that is you cannot transfer just from IB to BA.
Anyway, you can setup an avios.com account (through Aer Lingus) and transfer via that.
PS I always transfer just 1 avios first, to make sure everything works. It's quite frustrating to chase 100000 avios missing when I need to book something ASAP.
Anyway, you can setup an avios.com account (through Aer Lingus) and transfer via that.
PS I always transfer just 1 avios first, to make sure everything works. It's quite frustrating to chase 100000 avios missing when I need to book something ASAP.
Dec 2, 2021, 4:40 am
#993
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,395
I have not been able to log in for a while now on the app . Sent a query about it to BA and they have just answered saying that they are aware that there are still a number of issues ……… I did tongue in cheek ask them given all this down time what are the huge improvements that I can expect to see and did not get an answer to this bit ….
Dec 2, 2021, 5:02 am
#994
Join Date: Nov 2012
Location: LHR, SAN
Programs: BA GGL, AA PLT, VS-curious
Posts: 1,487
I can log into both the app and the website, and features that were missing yesterday have returned, mostly to do with HH account and Family and Friends. Flights from Saturday and Tuesday haven't credited but flights from the week before have. Some flights that were cancelled earlier in the year appear in the "My Bookings" section of the app, but not on the website. I haven't tried to book anything yet.
And if i'm not mistaken, my seat number font in the app is now two points larger.
And if i'm not mistaken, my seat number font in the app is now two points larger.
Dec 2, 2021, 5:46 am
#995
Join Date: Feb 2009
Programs: BA Exec Club
Posts: 501
BA App Login
Dec 2, 2021, 6:06 am
#996
Join Date: Feb 2009
Programs: BA Exec Club
Posts: 501
Dec 2, 2021, 11:28 am
#997
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
You'll be pleased to know we're all wrong about the AA availability on BA, if you look at this twitter thread:
https://twitter.com/British_Airways/...68612550299650
As you can see, when sAAver availability is available on aa.com, when T class is available on ExpertFlyer, when the same flight is available on IB... well you must be looking at commercial availability, and/or the availability differs between BA/IB!
Very frustrating that they won't even admit there is a problem.
https://twitter.com/British_Airways/...68612550299650
As you can see, when sAAver availability is available on aa.com, when T class is available on ExpertFlyer, when the same flight is available on IB... well you must be looking at commercial availability, and/or the availability differs between BA/IB!
Very frustrating that they won't even admit there is a problem.
Dec 2, 2021, 1:23 pm
#998
Join Date: May 2015
Posts: 135
I think I hit another bug / feature of the upgrade / migration: the option 'Save up to XXX with Avios' disappears from the booking screen when you try to create an itinerary including another carrier.
Example 1 AMS - LHR: options on the 'Review your flights' page include Voucher and Avios
Example 2 AMS - LHR - ORD (all BA flights): options on the 'Review your flights' page include Voucher and Avios
Example 3 AMS - LHR - ORD - ABC (last leg with AA): the only option on the 'Review your flights' page is Voucher, no possibility to use Avios.
Anyone else noticed this problem?
Example 1 AMS - LHR: options on the 'Review your flights' page include Voucher and Avios
Example 2 AMS - LHR - ORD (all BA flights): options on the 'Review your flights' page include Voucher and Avios
Example 3 AMS - LHR - ORD - ABC (last leg with AA): the only option on the 'Review your flights' page is Voucher, no possibility to use Avios.
Anyone else noticed this problem?
Dec 2, 2021, 2:34 pm
#999
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,671
that's certainly something which does need more immediate attention. if you are stuck trying to speak to someone it is possible a PM to BAMissingAvios on here could help.
So, many thanks to BAMissingAvios and it is interesting to have the same flight posting in two loyalty programs at the same time - even if one os for 0 TPs and 0 Avios
Dec 2, 2021, 3:25 pm
#1001
Join Date: Aug 2017
Location: London, UK
Posts: 243
Here we go again. Trying to book a reward to night with an Amex voucher, my partner has the 'wrong' passenger sex/gender assigned on page 2 of the booking process and I can't change it. Never happened before - it used to be the other passenger details sex/gender assigned to this profile and now I cannot book/bypass/change this.
Did this happen to anyone before? Should I call the Exec club? These bugs/issues start to be really annoying now.
Did this happen to anyone before? Should I call the Exec club? These bugs/issues start to be really annoying now.
Dec 3, 2021, 1:29 am
#1002
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,231
Anyone else this morning? (on desktop site)
Sorry
- There is currently no access to your account while we upgrade our system. Please visit the information page to find out how this may affect you. We apologise for any inconvenience caused and thank you for your patience.
Find out more.
Dec 3, 2021, 3:17 am
#1003
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,138
Dec 3, 2021, 3:34 am
#1004
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Maybe a freebie to keep her points alive - although it sounds like you have other activity which would do that, but maybe she hasn't?
More here: Mystery 1 Avios
More here: Mystery 1 Avios
Dec 3, 2021, 3:53 am
#1005
Join Date: Sep 2016
Location: Munich / London
Programs: BAEC Gold, M&M Frequent Flyer
Posts: 156
I'm getting the same message. Managed to log in eventually, tried to book an Avios flighs, got to the payment page and then got a "sorry there is a technical error", which logged me out of my account. I'll try the app to see whether that works...
