13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Jan 15, 22, 5:16 pm - Wikipost
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Nov 27, 21, 6:08 am
#871
Join Date: Dec 2014
Location: Fort Lauderdale
Posts: 284
Originally Posted by London Dude
FWIW, my BA Chase statements are issued on the 28th of each month, and the Avios have always been credited to my BAEC account on the 30th, also occasionally on the 29th.
Nov 27, 21, 6:08 am
#873
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,172
Originally Posted by Swanhunter
Still have duplicate flights, missing flights and now some random e-store reversals on a linked HH account that also deduct from my account with the message “Household redemption” .
How can they have screwed this up so badly?
How can they have screwed this up so badly?
So some sort of balancing transfer I guess but poor of them not to let you know what and why.
Nov 27, 21, 6:35 am
#876
Join Date: Oct 2018
Location: London
Programs: BAEC blue dust
Posts: 181
Originally Posted by ed_flyer
Still getting the same error message today. Even tried unlinking and re-linking my account, same error.
Do I contact BA or Nectar? Anyone know the best email address to use?
Do I contact BA or Nectar? Anyone know the best email address to use?
Nov 27, 21, 6:39 am
#877
Join Date: Feb 2009
Posts: 35
Originally Posted by Irreverent Medusa
Same here
Couldn’t find an email address and I don’t fancy hours on the phone just to be cut off so I’ve tried tweeting BA. Will report back if I get a response 🤞🏻
Nov 27, 21, 6:44 am
#878
Join Date: Aug 2001
Posts: 9,317
Originally Posted by Jet Ranger
Randomly I logged in to check my...... So now I’m wondering if they’ll stick long enough to hit my re-qualification for Gold 😉
Last edited by izzik; Nov 27, 21 at 7:33 am
Nov 27, 21, 7:10 am
#879
Join Date: Feb 2008
Programs: BA Gold
Posts: 143
Originally Posted by 86BA7
Tier points from 21.11 have now posted today, the ones from 19.11 have not yet.
Originally Posted by Banana4321
Ahhh
Also when one uses the Claim Missing Avios. You can enter the ticket number but the "Continue" button never becomes active!
Also when one uses the Claim Missing Avios. You can enter the ticket number but the "Continue" button never becomes active!
Nov 27, 21, 7:15 am
#880
Join Date: Jul 2005
Location: UK
Programs: BAEC Gold, Flying Blue Silver, Le Club Accor Platinum, Hilton Honours Diamond, Marriot Silver
Posts: 447
Novembers Amex card Avios posted 9 days later than usual.
Plus posting of Finnair BKK to HEL flight on 22nd in “Club Europe” but despite that bit of nonsense the correct Avios and Tier points credited.
Plus posting of Finnair BKK to HEL flight on 22nd in “Club Europe” but despite that bit of nonsense the correct Avios and Tier points credited.
Nov 27, 21, 8:05 am
#881
Join Date: Aug 2019
Programs: BA Exec Gold
Posts: 166
Have found that straight BA flights aren't being credited with TP's or Avios within 48 hours. The 'Claim missing TP/Avios' tells me that my bona fide E-Ticket number isn't valid. When I do a telephone claim they do get credited, but inefficiently e.g the inbound flight is credited but not the outbound and finally, although they show up in My Flightpath the Cities Visited total doesn't increase (that's cost me 2 new cities) and the relative country does not get highlighted on the map. Great IT upgrade indeedy!
Nov 27, 21, 8:07 am
#882
Join Date: Jul 2009
Programs: BAEC Gold, IHG Spire Elite, HHonors Diamond
Posts: 6,729
Only issue I'm still having, and it was a pain yesterday during IRROPS, is that the app will not update times, gates etc., so no idea when my flight(s) are delayed, gate changed and so on.
Other people at the gate seemed to have no issues. Could be just me, my Android phone (AA app constantly crashing now, so I'm assuming some update to the phone is causing issues?), or something else.
My first 100 points from the e-store promo posted from a purchase 2-3 weeks ago, with the points for the purchase yesterday (also got a load of Nectar points for it). No rush.
Other people at the gate seemed to have no issues. Could be just me, my Android phone (AA app constantly crashing now, so I'm assuming some update to the phone is causing issues?), or something else.
My first 100 points from the e-store promo posted from a purchase 2-3 weeks ago, with the points for the purchase yesterday (also got a load of Nectar points for it). No rush.
Nov 27, 21, 8:24 am
#883
Join Date: Mar 2020
Posts: 47
Has anyone had any issues having Avios and TP credited to your accounts?
I flew F to PHL on Monday and expected to see those miles credited to my account. Still nothing.
Actually, ignore this - have seen above others have been having issues as well.
I flew F to PHL on Monday and expected to see those miles credited to my account. Still nothing.
Actually, ignore this - have seen above others have been having issues as well.
Nov 27, 21, 8:35 am
#884
Join Date: Oct 2021
Location: Northern Rocky Mountains
Programs: BAEC Gold, AS MVP Gold, Hilton (free water bottles)
Posts: 251
Still have not had 2 AS J flights from 12 November credited and we are now 2 weeks out. I tried BAMissingAvios on this board, got a response, but nothing yet after several days. This was part of a 3 flight itinerary, with only the first flight, from before the maintenance posting.
I'd like to be patient but I'm concerned about missing the deadline on getting these missing flights credited since there doesn't seem to be any improvement with all the issues that people are having; as ones appear to be fixed it turns out they aren't, and new issues just keep cropping up.
Has anyone had any AS flights credited since the "Maintenance/Upgrade" started?
I'd like to be patient but I'm concerned about missing the deadline on getting these missing flights credited since there doesn't seem to be any improvement with all the issues that people are having; as ones appear to be fixed it turns out they aren't, and new issues just keep cropping up.
Has anyone had any AS flights credited since the "Maintenance/Upgrade" started?
