Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 23, 2021, 3:14 am
#736
Join Date: Sep 2018
Programs: BAEC Bronze
Posts: 467
I can log in via desktop, and upcoming flight shows, but unable to access the booking via MMB. (3 different error messages each time I "try again")
I am unable to log-in to EC via App, but can access my booking directly through the app. (Albeit ticket number not showing for one of the legs - only ticketed overnight so will be patient on that one!)
It seems every member has a different permutation of issues - it's crazy.
I am unable to log-in to EC via App, but can access my booking directly through the app. (Albeit ticket number not showing for one of the legs - only ticketed overnight so will be patient on that one!)
It seems every member has a different permutation of issues - it's crazy.
Nov 23, 2021, 3:21 am
#737
Join Date: Mar 2005
Location: England
Programs: BAEC: Bronze; Marriott: Gold
Posts: 399
Nov 23, 2021, 3:27 am
#738
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,473
My TP collection year end is incorrect on the initial landing page after log-in - it shows as the card expiry date of the following month end. It's correct in the sub-menus.
Nov 23, 2021, 3:42 am
#740
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,347
Nov 23, 2021, 5:06 am
#741
Join Date: Sep 2005
Location: Philly
Programs: AA, BA, NH, TP
Posts: 737
Still unable to submit partner claims for flights taken on Iberia, submit button is still greyed out.
i have TP missing for flights taken after end Oct until now. My partner has the same issue.
Phoned Iberia Platino and they said BEAC nos. properly recorded at their end and problem lies with BA. Have tried to contact GGL line on several occasions (about other issues and was going to ask about above at the same time) but have given up after holding on for over 1/2 hour each time
i have TP missing for flights taken after end Oct until now. My partner has the same issue.
Phoned Iberia Platino and they said BEAC nos. properly recorded at their end and problem lies with BA. Have tried to contact GGL line on several occasions (about other issues and was going to ask about above at the same time) but have given up after holding on for over 1/2 hour each time
Nov 23, 2021, 5:26 am
#743
Join Date: Dec 2011
Location: DWC
Programs: OWS, *A G
Posts: 626
I'm trying to book a redemption flight using two AMEX 2-4-1s but get the below error message. Did I miss a change on this or is this a mistake?
Nov 23, 2021, 5:41 am
#745
Join Date: Feb 2004
Location: London, UK
Programs: BA Gold, VS Gold
Posts: 398
For those getting the message saying they don't have a Household Account you might want to try this. Locate the email sent around 28/9 and click the link to "Manage my Household Account." That is allowing me to view the household account.
My EDI-LCY on 16/11 has now posted.
My EDI-LCY on 16/11 has now posted.
Did that and mine is still saying I dont have a household account!!
When I try and create a "new" household account it wont let me since it says the people I am trying to add already belong in a Househod account!!
UPDATE - so now for some reason my Household account has reappeared out of nowhere!
You couldn't make this s**t up
I can;t be the only one
Last edited by Waggy; Nov 23, 2021 at 5:48 am Reason: UPDATE
Nov 23, 2021, 6:19 am
#746
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,243
Apparently I no longer have a Household Account but I do have a Household Avios balance which is greater than my individual balance. I'm sure it will all be fixed soon 
Nov 23, 2021, 6:47 am
#747
Join Date: Aug 2015
Programs: BAEC
Posts: 235
So, just booked my first flight in 2 yrs, a multi-city flight through my company's travel agent. outbound on AA metal, middle leg on Delta and return on BA.
Firstly, to my surprise the DL leg appears on my booking in the BA app.. I don't think I've ever had that before (i.e. a flight with a non-partner listed in there).
Secondly the app is not showing any of the seat choices for the AA/BA flights but is showing them for the DL one
. If I want to see my seats on AA/BA i have to go to MMB then hit Choose..
Maybe it's a quirk of the latest changes...
Firstly, to my surprise the DL leg appears on my booking in the BA app.. I don't think I've ever had that before (i.e. a flight with a non-partner listed in there).
Secondly the app is not showing any of the seat choices for the AA/BA flights but is showing them for the DL one
. If I want to see my seats on AA/BA i have to go to MMB then hit Choose..Maybe it's a quirk of the latest changes...
Nov 23, 2021, 6:51 am
#748
Join Date: Jul 2010
Location: Small town near RNO
Programs: Delta 1MM/PM, BAEC GGL, Asiana Diamond Plus(Lifetime), AC *Tangerine
Posts: 898
Latest from US West Coast:
All logins(OC and Android) are now working (finally)
Still missing AA flights starting from 08 November, however the BA flights showed up Sunday morning.
Extra bonus BA flight credited in-between the two I actually flew. I wonder when/if they'll get around to catching that one, if not I'll just be grateful.
The Submit Button is still not working for Claim Missing Avios, so we'll see what happens in th enext day or so...
All logins(OC and Android) are now working (finally)
Still missing AA flights starting from 08 November, however the BA flights showed up Sunday morning.
Extra bonus BA flight credited in-between the two I actually flew. I wonder when/if they'll get around to catching that one, if not I'll just be grateful.
The Submit Button is still not working for Claim Missing Avios, so we'll see what happens in th enext day or so...
Nov 23, 2021, 7:22 am
#750
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,541