13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Jan 15, 22, 5:16 pm - Wikipost
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Nov 22, 21, 5:13 am
#646
Join Date: Oct 2005
Programs: BA GGL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 2,672
aside from the fact my TPs are not posting, i really need to be able to log in to not only submit claims for missing TPs from nov 8 to now...i mean 14days and points not posted is a sign of things to come.
weirdly this morning i got an email about getting ready to fly/my trip to the USA. the odd thing is my next US flight is xmas...so looking up the flight in MMB, it states there is a refund to be issued...but looking at my spreadsheet, i never had a flight booked with this PNR at least in the last two years which is how far back my spreadsheet goes, so there is another lovely IT mystery.
further, i cant even log in to file complaints!
weirdly this morning i got an email about getting ready to fly/my trip to the USA. the odd thing is my next US flight is xmas...so looking up the flight in MMB, it states there is a refund to be issued...but looking at my spreadsheet, i never had a flight booked with this PNR at least in the last two years which is how far back my spreadsheet goes, so there is another lovely IT mystery.
further, i cant even log in to file complaints!
Nov 22, 21, 5:13 am
#647
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 1,310
Originally Posted by LCY8737
Same, also flight credits from recent days missing.
Nov 22, 21, 5:34 am
#650
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, Avianca Diamond, HH Silver, (OtherhalfGold), IHG Gold
Posts: 2,169
Originally Posted by NandoDave
In a response on Twitter 13 minutes ago, BA stated "most aspects of the Executive Club are now working"
Nov 22, 21, 5:35 am
#651
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1
Posts: 3,086
Originally Posted by NandoDave
In a response on Twitter 13 minutes ago, BA stated "most aspects of the Executive Club are now working"
Nov 22, 21, 5:37 am
#652
Join Date: Mar 2016
Location: EDI, LHR
Programs: BA - Silver, Hilton - Diamond, Marriott - Silver
Posts: 59
Originally Posted by VSLover
aside from the fact my TPs are not posting, i really need to be able to log in to not only submit claims for missing TPs from nov 8 to now...i mean 14days and points not posted is a sign of things to come.
weirdly this morning i got an email about getting ready to fly/my trip to the USA. the odd thing is my next US flight is xmas...so looking up the flight in MMB, it states there is a refund to be issued...but looking at my spreadsheet, i never had a flight booked with this PNR at least in the last two years which is how far back my spreadsheet goes, so there is another lovely IT mystery.
further, i cant even log in to file complaints!
weirdly this morning i got an email about getting ready to fly/my trip to the USA. the odd thing is my next US flight is xmas...so looking up the flight in MMB, it states there is a refund to be issued...but looking at my spreadsheet, i never had a flight booked with this PNR at least in the last two years which is how far back my spreadsheet goes, so there is another lovely IT mystery.
further, i cant even log in to file complaints!
Nov 22, 21, 5:41 am
#653
Join Date: Aug 2009
Posts: 454
Originally Posted by simonsmith
That’s Great to Know apart from I can’t even log in !
Last edited by BATLV; Nov 22, 21 at 5:42 am Reason: typo
Nov 22, 21, 5:42 am
#654
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
Posts: 2,389
My most recent BA flight about a week ago has now credited. However I am still missing some AY Avios and TP's from beginning November, which I would quite like to claim. I guess it makes sense to wait another week or so, but if we are still without full access to BA.com presumably the only way to proceed is to send everything off by post?
Nov 22, 21, 5:55 am
#656
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 14,472
Originally Posted by simonsmith
That’s Great to Know apart from I can’t even log in !
Logging in to your Executive Club
To log in to your Executive Club account, please use the British Airways mobile app. We're sorry for the inconvenience, we’re working hard to get this part of our website back up and running
Nov 22, 21, 5:59 am
#657
Join Date: Nov 2010
Posts: 5,132
A pal of mine was due to attend a training department budget meeting this morning. None of the senior management scheduled to attend turned up, so they just went home, or more likely the pub.
Not sure what the senior guys were busy with, the operation seems to be running smoothly this morning.
Not sure what the senior guys were busy with, the operation seems to be running smoothly this morning.
Nov 22, 21, 6:07 am
#658
Join Date: Nov 2010
Posts: 5,132
Originally Posted by Oxon Flyer
Website is still officially down. Burrow and transact at your peril. The message displayed on the front page has been updated though :
Logging in to your Executive Club
To log in to your Executive Club account, please use the British Airways mobile app. We're sorry for the inconvenience, we’re working hard to get this part of our website back up and running
Nov 22, 21, 6:07 am
#659
Join Date: Oct 2015
Location: Up North.
Programs: BAEC Silver
Posts: 272
Not sure if this has been mentioned upthread, but have any monthly Amex transactions posted yet? Mine was due on the 14th (not sure if that's the same as everyone else) but no sign of it yet. I'm keeping an eye on this one especially as there's been a few big purchases this month!
Nov 22, 21, 6:09 am
#660
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,465
Originally Posted by NandoDave
A slightly quicker route in on the website appears to be hovering over 'Manage' on the homepage, which gives an option 'Log in to my Executive Club'. That option takes you to a page which allows me to login with my recently changed password. Here is a direct link:
https://www.britishairways.com/trave...club/_gf/en_gb
I have no idea why they would leave these routes open but not the main page.
https://www.britishairways.com/trave...club/_gf/en_gb
I have no idea why they would leave these routes open but not the main page.
