Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 21, 2021, 6:09 pm
#616
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
Siobhan Sharpe, Head of Brand, and her team are working hard on an ad campaign that will explain that "less is more" and while BA Executive Club members have always been concerned that their Avios won take them as far as they want to go, the IT team has addressed that concern by making it hard for all but the most diehard hackers to get into their accounts and book Avios awards. Ergo, availability of award flights will go up, and you as the customer have benefited.
Nov 21, 2021, 6:52 pm
#617
Join Date: May 2013
Posts: 9
Same here, availability is not populating as it should even once in backdoor.
Nov 21, 2021, 8:54 pm
#619
Join Date: Oct 2017
Location: FRA, JFK
Programs: BAEC GGL, A3*S, Bonvoy Gold, HH Gold
Posts: 1,006
It seems like partner (AA) flights flown in the first week of November have been "lost".
I'm also waiting for 6 AA domestic flights to credit, all taken on 11/6.
If they don't shop up within the week I'll have to get BAMissingAvios to look into it
I'm also waiting for 6 AA domestic flights to credit, all taken on 11/6.
If they don't shop up within the week I'll have to get BAMissingAvios to look into it
Nov 21, 2021, 9:03 pm
#620
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
I've been waiting patiently for 3 AA sectors to show up from 7th November. I will give it another week but I suspect it's going to need a manual prod.
Nov 21, 2021, 9:22 pm
#621
Suspended
Join Date: Oct 2021
Posts: 885
I flew 3 AS segments on an itinerary BOI-SAN originating November 9th, and returning on November 12th. The nonstop BOI-SAN from November 9th posted on the 11th, right before the current disaster began. My connecting itinerary from the 12th hasn't posted, now 9 days later. In all honesty I was surprised to see the outbound flight post so quickly (after 2 days) with the BAEC, however now at the 9 day point the failure of posting of the return segments is notable. Hopefully this self-corrects in the next day or two, or I'll be emailing them (along with 2 million of my closest friends on this board).
Nov 21, 2021, 10:16 pm
#622
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,089
I flew 3 AS segments on an itinerary BOI-SAN originating November 9th, and returning on November 12th. The nonstop BOI-SAN from November 9th posted on the 11th, right before the current disaster began. My connecting itinerary from the 12th hasn't posted, now 9 days later. In all honesty I was surprised to see the outbound flight post so quickly (after 2 days) with the BAEC, however now at the 9 day point the failure of posting of the return segments is notable. Hopefully this self-corrects in the next day or two, or I'll be emailing them (along with 2 million of my closest friends on this board).
Flights on the 10th haven't posted at all.
Nov 21, 2021, 10:25 pm
#623
Suspended
Join Date: Oct 2021
Posts: 885
This thread has gotten a bit mundane. Please tell us why anyone (other than an AS Pilot or FA) would take 5 AS flights in one day, and did you get 200 TPs out of them?
Nov 22, 2021, 12:02 am
#624
Join Date: Dec 2002
Location: Sunshine Coast, Queensland
Programs: BA Gold (Emerald); Hilton Gold; IHG Platinum; Marriott Gold; Radisson Gold
Posts: 388
Got through to Gold line at 0605 and managed to ticket one of my Avios bookings on hold since Saturday 13th. The other, which involved use of a FTV, needs to go to the back office for the additional Avios deduction as the agent couldn't get that to work, and I'm to expect that take "around four days". Now is that four calendar days or four BA days?! 
Website log-in is still grey for me though.
Website log-in is still grey for me though.
Nov 22, 2021, 1:54 am
#626
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,917
Try doing it the other way, log in on the app on your phone and then add the booking to you account, that worked for me on Friday
Edit... Re reading, yes I had to make the booking without my BAEC number and then add it after as above
Last edited by scottishpoet; Nov 22, 2021 at 2:14 am
Nov 22, 2021, 2:12 am
#628
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,910
Nov 22, 2021, 2:19 am
#630
Join Date: Mar 2014
Posts: 155
"Here at British Airways we're always looking for ways to enhance our customer experience. Our recent surveys have shown that our Executive Club members have expressed that they would save time if they didn't need to log-in to their Executive Club accounts. Well, you spoke and we've listened! We're pleased to announce that from 13th November 2021 we are removing the log-in functionality from our systems almost entirely."