Aug 23, 21, 10:43 am
Last edit by: Prospero
BA at Manchester
MAN airport website for BA info (including security wait times): https://www.manchesterairport.co.uk/...itish-airways/
Terminal and check-in desks:
All BA flights depart and arrive at Terminal 3.
Departure:
Fast Track security is available, subject to usual BA rules. It works pretty well most of the time, but do check before you join the fast track lane if it's a single lane to avoid taking longer in fast track than in the normal lanes.
According to the airport, the following retail and food offerings are available in Terminal 3: World Duty Free, KFC, Lion & Antelope, Costa, WHSmith, Boots, The Nook, Kiosco and Pork & Pickle
Lounges:
The Escape Lounge in T3 is available for BA passengers. As with the previous arrangement at T3, we assume Escape will allow access along usual BA eligibility rules (class of travel and / or status), including 2 guests for GGL and Premier cardholders. The lounge is open from 04:00 and closes at 19:45 each day except Saturdays when it will close at 17:30.
Gates:
Flights typically depart from from Gate 142 or 143.
Boarding is generally prioritised by Groups.
Arrivals:
Flights land at Terminal 3. Travelex and WHSmith will be open in Terminal 3 Arrivals.
Flights tend to arrive at Gates 142 or 143, with an airbridge to the terminal. There is a flight of steps down to ground level once in the terminal.
Baggage collection is at Terminal 3
MAN airport website for BA info (including security wait times): https://www.manchesterairport.co.uk/...itish-airways/
Terminal and check-in desks:
All BA flights depart and arrive at Terminal 3.
Departure:
Fast Track security is available, subject to usual BA rules. It works pretty well most of the time, but do check before you join the fast track lane if it's a single lane to avoid taking longer in fast track than in the normal lanes.
According to the airport, the following retail and food offerings are available in Terminal 3: World Duty Free, KFC, Lion & Antelope, Costa, WHSmith, Boots, The Nook, Kiosco and Pork & Pickle
Lounges:
The Escape Lounge in T3 is available for BA passengers. As with the previous arrangement at T3, we assume Escape will allow access along usual BA eligibility rules (class of travel and / or status), including 2 guests for GGL and Premier cardholders. The lounge is open from 04:00 and closes at 19:45 each day except Saturdays when it will close at 17:30.
Gates:
Flights typically depart from from Gate 142 or 143.
Boarding is generally prioritised by Groups.
Arrivals:
Flights land at Terminal 3. Travelex and WHSmith will be open in Terminal 3 Arrivals.
Flights tend to arrive at Gates 142 or 143, with an airbridge to the terminal. There is a flight of steps down to ground level once in the terminal.
Baggage collection is at Terminal 3
BA experience at Manchester
Sep 29, 21, 6:21 am
#91
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 41,760
I did have one flight a few years ago to JER on which there ended up being no service due to weather. Frankly that was a flight which was turbulent throughout and the crew actually remained seated for the entire flight. Entirely understandable and at the end the captain apologised but everyone could see that a service was not possible.
Yesterday was not like that.
Sep 29, 21, 6:24 am
#92
Join Date: Jan 2016
Location: York, UK
Programs: BAEC Gold, Honors Diamond
Posts: 1,174
I just checked the flight time on my last flight upto MAN - BA1402 on the 30/08/2021, flight time was 31 mins which is the exact same time as yesterday. Club load was similar too from memory.
They served everyone without issue, in row 1 I even got a second drink (I offered to switch to plastic early to help them, but they said it was fine).
They did seem a bit nervous before take off, but the SCCM had briefed the crew on what needed doing, and once in the air they managed fine.
They served everyone without issue, in row 1 I even got a second drink (I offered to switch to plastic early to help them, but they said it was fine).
They did seem a bit nervous before take off, but the SCCM had briefed the crew on what needed doing, and once in the air they managed fine.
Sep 29, 21, 6:39 am
#94
Join Date: Aug 2014
Posts: 45
However, what I have said before is that these failings to do a service will be raised by crew and the BA response will end up being that more elements of the service will be removed rather that seeing that it is a lack of crew training and that a full service should be possible.
As you can tell I really am not happy about that flight yesterday. Unfortunately whilst that was a particularly poor example, it is not an isolated one and over the last few months these short routes have been really poor. It is not a one off.
As you can tell I really am not happy about that flight yesterday. Unfortunately whilst that was a particularly poor example, it is not an isolated one and over the last few months these short routes have been really poor. It is not a one off.
Sep 29, 21, 7:09 am
#95
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Diamond, Hertz Gold 5*
Posts: 5,741
Ironically, my early flight to MAN yesterday was for once boarded from an air bridge, on time and all pax fully fed and watered - and thats a rare exception for that route at the moment.
Sep 29, 21, 7:41 am
#96
Join Date: Aug 2011
Location: Manchester, UK.
Programs: BAEC Gold, HHonors Diamond
Posts: 66
Yep, short flight - only about 35 mins in total so you'd be right with the tailwinds.
Sep 29, 21, 7:44 am
#97
Join Date: Aug 2011
Location: Manchester, UK.
Programs: BAEC Gold, HHonors Diamond
Posts: 66
Having set out what they were going to do one of the crew came up straight away once we were up and they therefore had three crew serving from the start with two drinks trolleys. The crew member who served me was clearly not used to short routes since she poured about 2/3rds of the gin in to the glass and then proceeded to put the bottle with the remaining 1/3rd gin back in the tray until I asked her for it. You have to wonder what goes through some peoples minds sometimes - which doesn't seem to be very much.
Last edited by Tryhard; Sep 29, 21 at 5:05 pm
Sep 29, 21, 12:01 pm
#98
Join Date: Apr 2014
Posts: 220
Since the Cabin crew fleets have been merged, it's quite noticable that those who previously worked 'Worldwide fleet' are finding the short MAN route to be a bit of a culture shock. The concept of a 40min turnaround on the ground, i.e. the outbound passengers are lining up down the bridge as soon as the inbound passengers have disembarked is alien to some. I can't comment on service in the air, but the you can certainly tell which crews were ex Mix-fleet and those who are ex WW and EF in terms of turn-around efficiency on the ground.
Sep 29, 21, 1:52 pm
#99
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 41,760
Sep 29, 21, 1:55 pm
#100
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, MB Titanium, IHG Platinum, Hilton Diamond
Posts: 2,233
Please do explain as the old inside route closed years ago and I would love to not have to go outside under the semi covered walkway.
Sep 29, 21, 2:01 pm
#101
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 41,760
Well as in I stayed under the plastic covered walkway to T1, then inside T1 and out past the Spar shop, then right and up the escalator to the raised walkway to the train station.
Sep 29, 21, 2:03 pm
#102
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, MB Titanium, IHG Platinum, Hilton Diamond
Posts: 2,233
Ah so the standard route. I thought there was a secret route that kept you nice and warm and dry.
Sep 29, 21, 2:58 pm
#103
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Diamond, Hertz Gold 5*
Posts: 5,741
Seeing as its 95% likely to be peeing it down at lunchtime tomorrow, Ill be taking the full indoor route to departures from the train station to T1 and then fully internal to the departure gate.
I guess its good to see Manchester weather back to normal 😊 🌧
I guess its good to see Manchester weather back to normal 😊 🌧
Sep 29, 21, 4:26 pm
#105
Join Date: Jan 2011
Location: Sheffield
Programs: BA Gold
Posts: 391
That flight was possibly one of the worst I have been on and frankly a shambles.
It was the senior cabin crew member who said that, but the wording was along the lines of I have discussed this with the captain and due to the weather and short service time there will be a drinks service only in club. The weather was no worse than normal both in climb out and from LHR and approach in to MAN. There was a heavy shower that moved through as we pushed back, but it had stopped and moved on by the time we took off. Frankly I had more turbulence earlier in the day coming down from ABZ than we did on that flight. Once we were above the clouds around 5-10 minutes in to the flight we had no issues at all and it was a smooth flight but the seat belt sign remained on. So whether it was incorrectly predicted or not, it turned out there was no impact of the weather on the service time available.
Having set out what they were going to do one of the crew came up straight away once we were up and they therefore had three crew serving from the start with two drinks trolleys. The crew member who served me was clearly not used to short routes since she poured about 2/3rds of the gin in to the glass and then proceeded to put the bottle with the remaining 1/3rd gin back in the tray until I asked her for it. You have to wonder what goes through some peoples minds sometimes - which doesn't seem to be very much.
Despite not actually having a reduced service time they still struggled to deliver drinks only to the 8/9 rows of club. The crew member who served me also spent a few minutes telling 2F that it was so rushed and they only got 10 minutes to serve which to anyone familiar with the route is utter rubbish. The timings are 32-35 minute flight time of which 10 minutes at the end to tidy away and secure and about 2-4 minutes at the start before they get up to prepare. Those of us familiar with the service pre covid will know many times when good crew completed the service with plenty of time to spare with both food and drink with plenty of time for a second drink after. Tbh I would be embarrassed if I were cabin crew on that one yesterday. However, what I have said before is that these failings to do a service will be raised by crew and the BA response will end up being that more elements of the service will be removed rather that seeing that it is a lack of crew training and that a full service should be possible.
As you can tell I really am not happy about that flight yesterday. Unfortunately whilst that was a particularly poor example, it is not an isolated one and over the last few months these short routes have been really poor. It is not a one off.
It was the senior cabin crew member who said that, but the wording was along the lines of I have discussed this with the captain and due to the weather and short service time there will be a drinks service only in club. The weather was no worse than normal both in climb out and from LHR and approach in to MAN. There was a heavy shower that moved through as we pushed back, but it had stopped and moved on by the time we took off. Frankly I had more turbulence earlier in the day coming down from ABZ than we did on that flight. Once we were above the clouds around 5-10 minutes in to the flight we had no issues at all and it was a smooth flight but the seat belt sign remained on. So whether it was incorrectly predicted or not, it turned out there was no impact of the weather on the service time available.
Having set out what they were going to do one of the crew came up straight away once we were up and they therefore had three crew serving from the start with two drinks trolleys. The crew member who served me was clearly not used to short routes since she poured about 2/3rds of the gin in to the glass and then proceeded to put the bottle with the remaining 1/3rd gin back in the tray until I asked her for it. You have to wonder what goes through some peoples minds sometimes - which doesn't seem to be very much.
Despite not actually having a reduced service time they still struggled to deliver drinks only to the 8/9 rows of club. The crew member who served me also spent a few minutes telling 2F that it was so rushed and they only got 10 minutes to serve which to anyone familiar with the route is utter rubbish. The timings are 32-35 minute flight time of which 10 minutes at the end to tidy away and secure and about 2-4 minutes at the start before they get up to prepare. Those of us familiar with the service pre covid will know many times when good crew completed the service with plenty of time to spare with both food and drink with plenty of time for a second drink after. Tbh I would be embarrassed if I were cabin crew on that one yesterday. However, what I have said before is that these failings to do a service will be raised by crew and the BA response will end up being that more elements of the service will be removed rather that seeing that it is a lack of crew training and that a full service should be possible.
As you can tell I really am not happy about that flight yesterday. Unfortunately whilst that was a particularly poor example, it is not an isolated one and over the last few months these short routes have been really poor. It is not a one off.
The mind truly boggles.
