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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A Qualifying Booking is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. Ive waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. Theres mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, theres no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesnt count but if its all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. Its thought that you might get the bonus TPs but theres no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) dont qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- its not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A Qualifying Booking is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
Print Wikipost

Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Nov 22, 2021, 2:22 am
  #511  
 
Join Date: Oct 2006
Location: Reading, England
Programs: BAEC Silver
Posts: 145
Originally Posted by i_concur
34 days post return. No sign of my extra tier points. I have emailed but no reply. They might have been busy this week.

Booked as a flight search, then hotel added before payment (so flight and hotel booked in same transaction). Paid as deposit then payment in full 3/52 before travel. Bonus BA Holidays Avios were credited. Hotel for full duration.
I'm in an identical situation. Hopefully we'll get an email response soon.
WoodleyBeacon is offline  
Old Nov 22, 2021, 2:49 am
  #512  
 
Join Date: Dec 2014
Location: London
Programs: BAEC Silver, HH Diamond, Avis President's Club
Posts: 1,219
Originally Posted by ACES70
i am currently debating this offer.
I plan to book indirect flights LHR to MCO via MIA ( want to go PE on A380) so that is 90 tier points each way

If i book a package and add a hotel in for 400 i get double tier points - so an extra 180? is that right?
Don't forget the tier points for the MIA><MCO legs too.

Make sure the hotel booking is for your whole stay, and that you booked it as a holiday package from the start, not a flight which you added a hotel to at the final stage.
Foltan is offline  
Old Nov 22, 2021, 7:51 am
  #513  
 
Join Date: Nov 2021
Location: UK
Posts: 126
i think it did it right, i used the multi city package bit and created a trip - it gave me the choice of three parts, car, hotel and flight. Hotel booked for whole time.

looks like i get 220 tier points for flights so presume this will double with the offer - i have asked BA to confirm the double points apply.

Now to decide whether i need to book seats at 78 each to ensure i get a window.

Anyone know whether an upgrade is offered prior to departure?
ACES70 is offline  
Old Nov 22, 2021, 7:56 am
  #514  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,834
Originally Posted by ACES70
i think it did it right, i used the multi city package bit and created a trip - it gave me the choice of three parts, car, hotel and flight. Hotel booked for whole time.

looks like i get 220 tier points for flights so presume this will double with the offer - i have asked BA to confirm the double points apply.

Now to decide whether i need to book seats at 78 each to ensure i get a window.

Anyone know whether an upgrade is offered prior to departure?

Hi

I am not sure if a poug predeparture upgrade is offered on ba holidays but airport upgrades may be available.

Regards
Tbs
The _Banking_Scot is online now  
Old Nov 22, 2021, 8:19 am
  #515  
 
Join Date: Dec 2007
Posts: 3,548
Originally Posted by Tobias-UK
Does the car hire satisfy Para 3 of the T&Cs 3. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.?
Yes it does, I cancelled the original (deposit paid went to voucher). Booked again satisfying all the t&C's, in particular full duration car and flights in one transaction, paid the deposit again and applied the original booking credit as an additional payment. 👍
Tobias-UK and zen100 like this.
1Aturnleft is offline  
Old Nov 25, 2021, 3:19 am
  #516  
 
Join Date: Jan 2021
Posts: 296
No response from the email sent to the address in the wiki. No sign of extra tier points at return + 36 days
i_concur is offline  
Old Nov 25, 2021, 3:39 am
  #517  
 
Join Date: Oct 2006
Location: Reading, England
Programs: BAEC Silver
Posts: 145
Originally Posted by i_concur
No response from the email sent to the address in the wiki. No sign of extra tier points at return + 36 days
Same for me too.
WoodleyBeacon is offline  
Old Nov 25, 2021, 3:41 am
  #518  
 
Join Date: Jan 2021
Posts: 296
The thing is I am looking at treating the mrs in January and would be within touching distance of gold with these double tier points. Which would be nice,
i_concur is offline  
Old Nov 25, 2021, 3:58 am
  #519  
 
Join Date: Feb 2006
Location: UK
Programs: MUCCI, British Airways Executive Club Gold
Posts: 1,790
I currently have a BAH with just a one night pre departure hotel booked. If I add a car hire for the duration now to the booking in MMB, does this then satisfy the ‘full duration’ requirement? Or do I need to cancel and rebook?
tom139 is offline  
Old Nov 25, 2021, 4:37 am
  #520  
FlyerTalk Evangelist
 
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,306
Originally Posted by tom139
I currently have a BAH with just a one night pre departure hotel booked. If I add a car hire for the duration now to the booking in MMB, does this then satisfy the full duration requirement? Or do I need to cancel and rebook?
You need to book everything together in one transaction per this condition (my bolding):

3. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
Genius1 is offline  
Old Nov 25, 2021, 5:05 am
  #521  
 
Join Date: Oct 2006
Location: Reading, England
Programs: BAEC Silver
Posts: 145
I've just received the following email from BAEC:

Thank you for contacting us about our BA Holidays Double Tier Points offer for your bookings xxxxxx and xxxxxx.Please accept my apologies for the delay in awarding. We are working hard to get all parts of the Executive Club back up and running and I would like to assure you that once we are able to award the bonuses we will be back in contact.

Thank you for your continued patience.
At least it's an acknowledgement and hopefully I'll get a positive result before too long.
WoodleyBeacon is offline  
Old Nov 25, 2021, 5:33 am
  #522  
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
 
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,356
Originally Posted by tom139
I currently have a BAH with just a one night pre departure hotel booked. If I add a car hire for the duration now to the booking in MMB, does this then satisfy the ‘full duration’ requirement? Or do I need to cancel and rebook?
If you look just a few posts above yours, around post #501 and following discussion, you'll see a similar case.
orbitmic is offline  
Old Nov 25, 2021, 8:52 am
  #523  
 
Join Date: May 2017
Posts: 103
Does anyone know if an Iberian flight counts for this offer? It seems to suggest BA metal only but my BA flight just got cancelled and now I am on an Iberian flight with an IB flight number, I am thinking I am not going to get double points now
roked is online now  
Old Nov 25, 2021, 9:38 am
  #524  
 
Join Date: Dec 2017
Posts: 832
Originally Posted by roked
Does anyone know if an Iberian flight counts for this offer? It seems to suggest BA metal only but my BA flight just got cancelled and now I am on an Iberian flight with an IB flight number, I am thinking I am not going to get double points now
As it stands, no, you wouldn't qualify.

But if you've had a cancellation imposed by BA, you can normally call BAH and ask them to rebook you. Is there a BA codeshare for the IB flight you've been booked on. If so, call them up and ask to be rebooked on the BA codeshare. Explain it's for the double tier points offer - and how you were originally booked on a BA coded flight, before BA pulled the cancellation on you.
roked likes this.
zen100 is offline  
Old Nov 25, 2021, 10:00 am
  #525  
 
Join Date: May 2017
Posts: 103
Originally Posted by zen100
As it stands, no, you wouldn't qualify.

But if you've had a cancellation imposed by BA, you can normally call BAH and ask them to rebook you. Is there a BA codeshare for the IB flight you've been booked on. If so, call them up and ask to be rebooked on the BA codeshare. Explain it's for the double tier points offer - and how you were originally booked on a BA coded flight, before BA pulled the cancellation on you.
Thanks Zen, I thought as much. Unfortunately it was rebooked through me calling BAH, I just did not think to ask if it was a BA flight number and accepted the flight choice as the timings suited, as soon as I got the confirmation and saw it was IB flight number made me think it wont qualify and now I think I would not be able to change it again
roked is online now  

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