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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 19, 2021, 2:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
Print Wikipost

Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

Old Sep 21, 2021, 6:22 pm
  #286  
 
Join Date: Nov 2012
Location: LHR, SAN
Programs: BA GGL, AA PLT, VS-curious
Posts: 1,482
Originally Posted by carrotjuice
Is the earliest possible “good prices” discussed here in March 2022 onwards? Anyone managed to price Ł2K holidays to USA for prior to that?
Sorry I didn’t see your question sooner. I booked to LAS in F, February, five nights hotel, for Ł2171.

Last edited by Arsey00; Sep 25, 2021 at 9:33 pm Reason: to include month
Arsey00 is offline  
Old Sep 22, 2021, 5:34 am
  #287  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,078
Thumbs up

Originally Posted by T8191
Andyyy … See my Post #257. I’ve tried Twitter DM and now waiting to see if the email works. Oh, I also tried ba.com’s “Claim missing Avios/TPs” to no effect.

If you like waiting on a phone line for a few hours, you could try calling!
SUCCESS!

Thank you for contacting us about our BA Holidays Double Tier Points campaign for your booking ******. Please accept my apologies for the delay in awarding the bonus. I am happy to confirm all bonus Tier Points have now been awarded for the booking, and these are showing as Adjustments to the original flight transactions.
So the email worked quickly and painlessly, once I had provided the necessary verification details, as per the Twitter DM ... "Please send your query and membership number, date of birth, email address and postcode to [email protected] and our dedicated team will be in touch."

Turnaround time c. 24 hours. And ... relax!
jonnye, Tobias-UK, nh1980 and 8 others like this.
T8191 is offline  
Old Sep 22, 2021, 5:47 am
  #288  
 
Join Date: Jan 2015
Location: UK
Posts: 424
Is there any chance this offer will be extended for departures in late spring/early summer next year?
jamestg is offline  
Old Sep 22, 2021, 5:56 am
  #289  
 
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 858
Originally Posted by jamestg
Is there any chance this offer will be extended for departures in late spring/early summer next year?
Nobody knows how the winter will go. The extension till next year covers the winter season which is always tough for European airlines.
If the US opens as has been partially announced then there shouldn't be high need for high incentives to fill their planes during the busy summer season on the profitable US routes. With simpler travel rules in the UK EU beach routes should also start filling consistently.
I would be pessimistic on an extension as unlike this summer with heavy rules and travel restriction next year should be more open and business as usual. Will that happen who knows. The crystal ball has been taken for a spin time to return it to the dresser.
zen100 likes this.
NextWhiteDeath is offline  
Old Sep 22, 2021, 6:03 am
  #290  
 
Join Date: Mar 2014
Posts: 575
Originally Posted by T8191
"Please send your query and membership number, date of birth, email address and postcode to [email protected] and our dedicated team will be in touch."

Turnaround time c. 24 hours. And ... relax!
Very useful info in case the double tier points are not loaded automatically! Thanks for doing the leg work!
T8191 and Arsey00 like this.
AmaaiZeg is offline  
Old Sep 22, 2021, 9:04 am
  #291  
 
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,442
Originally Posted by Will100
I’ve been trying to thread something together but the car hire seems to blow the pricing.
Just add the worst possible hotel, check in and go do whatever else you please whether or not you sleep there.
Car hire is currently very pricey because: 1. there's a shortage of components and sourcing new vehicles is more problematic than usual (rental companies don't provide vehicles over a given age/mileage); 2. the domestic market in the USA is strong at the moment, so demand is up.
mmxbreaks is offline  
Old Sep 22, 2021, 9:08 am
  #292  
 
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,442
Originally Posted by jamestg
Is there any chance this offer will be extended for departures in late spring/early summer next year?
With the US due open from November and presumably extensions to BAEC members 8th April onwards unlikely I highly doubt it. Especially as requalification is 25% less through to June 2022 (admittedly rather at odds with the current extension dates, but there we go). BA will want you to fly - and more often!
zen100 likes this.
mmxbreaks is offline  
Old Sep 22, 2021, 2:10 pm
  #293  
 
Join Date: Sep 2008
Location: LON
Programs: BAEC - Silver, Virgin Flying Club, Delta Skymiles
Posts: 229
Originally Posted by Tobias-UK
What a peculiar set of events that make absolutely no sense! Any valid driving licence should be sufficient. I've opened a wiki above and posted the current T&Cs for this offer so they are easily referenced.

In your case, if you want to double TPs then claim them if they are not automatically credited. If BA say you are not entitled to the offer because you did not accept the car then argue your case, that is you attempted to collect the car but the agency refused to provide a car for the reasons stated despite you producing a valid driving licence.

If you try the refund route, then BA would likely assert that you do not qualify for the offer and it would be quite difficult to argue against that - although worth a shot!
Sorry for the response delay, we were out of town and doing stuff.

We are UK permanent residents but do not hold UK driver licenses because we don't drive in the UK nor have we ever rented a car in the UK (or will) so never thought to get the international drivers license. The only thing different here with any other time or place we have rented a car since we moved to the UK 8 years ago is that this was booked via holidays, but so was the last booking in August to Sweden where we hired a car for three days. I checked the cost differential before going the Holidays route and it was minimal, maybe a Ł50 savings, tops, to hiring it individually. So either its a fare bucket of some sort or a deal via BA, etc and the agent was just going off the script despite acknowledging we had valid US licenses.

Tobias - will attempt your suggested path first, just want to make sure I land in a square where we get SOMETHING for this rather than nothing (though accept this is potentially an outcome). And all this after spending a bunch of weeks trying to cancel the damn car hire in the first place and not being able to get through on the Holiday lines! Every stage I feel like we've been punished for taking this deal.
sondra_finchley is offline  
Old Sep 25, 2021, 6:30 am
  #294  
 
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 995
Has anyone managed to tie this into a domestic with car hire at a reasonable price.

Living in London (without a car) we need one for a few days to run to stuff around and thought it could be paired nicely with a weekend away and another one.

Glasgow, Edinburgh, Manchester all throwing up an additional Ł300 for the car which is not competitive
Will100 is offline  
Old Sep 26, 2021, 6:02 am
  #295  
POG
 
Join Date: Jun 2016
Location: UK
Posts: 29
Can anyone see any reason this can’t be booked as an open jaw as long as car hire is included for the duration?
In line with the promotion terms, do you agree that the booking below would be awarded the double tier points totalling 320?
OUT
31st March (last possible outbound for promotion) -
MAN - LHR - CDG

RTN
11th April
AMS - LHR - MAN
Including car hire from CDG for 31st March - 11 Apr

Thanks for your advice…
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Old Sep 26, 2021, 7:18 am
  #296  
 
Join Date: Dec 2017
Posts: 825
Originally Posted by POG
Can anyone see any reason this can’t be booked as an open jaw as long as car hire is included for the duration?
In line with the promotion terms, do you agree that the booking below would be awarded the double tier points totalling 320?
OUT
31st March (last possible outbound for promotion) -
MAN - LHR - CDG

RTN
11th April
AMS - LHR - MAN
Including car hire from CDG for 31st March - 11 Apr

Thanks for your advice…
It seems to. The T&C's don't exclude open jaws, even if they are a different country. Is your car hire one-way from Paris to Amsterdam? From anecdotal reports, the car hire must start at the scheduled outbound landing time through to the check-in time on the return.
zen100 is offline  
Old Sep 26, 2021, 7:28 am
  #297  
POG
 
Join Date: Jun 2016
Location: UK
Posts: 29
Thank you Zen100, that’s extremely helpful. We will just make sure the hire runs to check in time. I wouldn’t have known that so thanks.
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Old Sep 26, 2021, 7:30 am
  #298  
POG
 
Join Date: Jun 2016
Location: UK
Posts: 29
PS we did car hire pick up and drop off at CDG only - we did not request a different drop off as I thought it would bump the price and didn’t seem necessary as we don’t actually need the car.
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Old Sep 26, 2021, 2:00 pm
  #299  
 
Join Date: Mar 2017
Location: BCN
Programs: BA GGL, IB, LH, IHG Gold
Posts: 577
To qualify for double TPs, would the hotel have to be in the same location where flight lands, or could it be somewhere different, provided all the nights are covered?
Example - fly to NYC, but book a hotel in Connecticut.
ubiest is offline  
Old Sep 27, 2021, 3:28 am
  #300  
 
Join Date: Jul 2018
Location: Stafford, England, UK
Programs: BA Executive club
Posts: 140
apologies if I have missed this in the thread, but does anyone know if split hotels, as part of a ‘custom trip’ holiday booking would count?

Thinking of flying to Munich, for 2/3 nights, then onto Stuttgart for a further 3, then flying back to LHR from there.

As long as it’s a 5 night trip, with hotels booked for the 5 nights would this be ok?
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