Sep 19, 2021, 1:29 am
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.
This post contains:
See this post for historical terms and conditions
Change history:
Changes, correct as at 27 September 2023
Now extended to 31 December 2023
Changes, correct as at 20 July 2023
Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
Changes, 'correct as at 20 December 2022':
Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)
This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.
1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:
a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.
b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.
c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.
d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.
e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.
f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.
g) The participant must register their British Airways Executive Club number against their booking prior to travel.
2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.
4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.
5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.
6. All holiday packages are offered subject to availability.
7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.
8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.
9. Information is correct on 27 September 2023.
10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.
11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.
12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.
2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.
3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.
4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.
5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.
6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)
7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.
8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer
9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.
10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.
11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.
12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.
13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.
14. Do bonus TPs count towards lifetime tier point totals?
Yes.
15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.
16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.
Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.
This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.
1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:
a) The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.
b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.
c) The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.
d) The participant must register their British Airways Executive Club number against their booking prior to travel.
2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.
4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.
5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.
6. All vacation packages are offered subject to availability.
7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.
8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.
9. Information is correct on 27 July 2023.
10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.
11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.
12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
This post contains:
- Link to saved copies of the Terms and Conditions (UK)
- Change history of the UK T&C
- Current UK T&C (when maintained)
- Some FAQs originally compiled by firstlight (I think)
- Original US T&C added by Oxon Flyer
See this post for historical terms and conditions
Change history:
Changes, correct as at 27 September 2023
- Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
- Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
- Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
Changes, correct as at 20 July 2023
- Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."
Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
- Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
- Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
- Condition 4. now refers to "within 14 working days of the return flight"
Changes, 'correct as at 20 December 2022':
- Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
- Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process
Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)
This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.
1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:
a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.
b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.
c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.
d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.
e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.
f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.
g) The participant must register their British Airways Executive Club number against their booking prior to travel.
2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.
4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.
5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.
6. All holiday packages are offered subject to availability.
7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.
8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.
9. Information is correct on 27 September 2023.
10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.
11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.
12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
Frequently Asked Questions
1. Do the points post automatically?There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.
2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.
3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return.
4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.
5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.
6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)
7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.
8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer
9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.
10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.
11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.
12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.
13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.
14. Do bonus TPs count towards lifetime tier point totals?
Yes.
15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.
16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.
Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.
This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.
1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:
a) The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.
b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.
c) The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.
d) The participant must register their British Airways Executive Club number against their booking prior to travel.
2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.
4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.
5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.
6. All vacation packages are offered subject to availability.
7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.
8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.
9. Information is correct on 27 July 2023.
10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.
11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.
12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]
Jul 19, 2022, 10:32 am
#1441
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
So, do I complain about the complaint response or go for one of the email addresses as the next step?
Jul 19, 2022, 11:49 am
#1442
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
We now claim as soon as the main tier points and the extra avios for the holiday booking post. We generally end up with the bonus TPs before 30 days have passed but have no idea why we get faster treatment than some other equally worthy folk on here who have been waiting for months with no response to frequent emails and calls to BAH. It seems to work as we now have more than 3000 bonus tps between us from the offer with another 800 to claim soon and 1200 in future bookings...
Jul 19, 2022, 12:11 pm
#1443
Join Date: Jun 2015
Programs: BAEC silver
Posts: 55
Hi All,
just looking for confirmation that ive now blown this offer. Originally all BA flights ( codeshare on AA flights) . Gla-Lhr-DFw- Hnl -hnl-lax-las-lhr-gla. Hotels in Hnl and Las so qualify as the Dfw stopover is less than 24hrs. Now every flight has had something changed/cancelled but have it all sorted ( hopefully) . The only problem is the Lax-Las flight has gone from a Ba flight number to AA number ( as side cant pick seats!) The option they offered was waiting 4 hrs in LAX so I chose to move it up to only 2hrs. Has this change killed the offer. Would also like to thank all who contribute as I would have never made bronze never mind silver if not for everyone sharing all their knowledge.
just looking for confirmation that ive now blown this offer. Originally all BA flights ( codeshare on AA flights) . Gla-Lhr-DFw- Hnl -hnl-lax-las-lhr-gla. Hotels in Hnl and Las so qualify as the Dfw stopover is less than 24hrs. Now every flight has had something changed/cancelled but have it all sorted ( hopefully) . The only problem is the Lax-Las flight has gone from a Ba flight number to AA number ( as side cant pick seats!) The option they offered was waiting 4 hrs in LAX so I chose to move it up to only 2hrs. Has this change killed the offer. Would also like to thank all who contribute as I would have never made bronze never mind silver if not for everyone sharing all their knowledge.
Jul 19, 2022, 2:07 pm
#1444
Join Date: Feb 2016
Posts: 938
Hi All,
just looking for confirmation that ive now blown this offer. Originally all BA flights ( codeshare on AA flights) . Gla-Lhr-DFw- Hnl -hnl-lax-las-lhr-gla. Hotels in Hnl and Las so qualify as the Dfw stopover is less than 24hrs. Now every flight has had something changed/cancelled but have it all sorted ( hopefully) . The only problem is the Lax-Las flight has gone from a Ba flight number to AA number ( as side cant pick seats!) The option they offered was waiting 4 hrs in LAX so I chose to move it up to only 2hrs. Has this change killed the offer. Would also like to thank all who contribute as I would have never made bronze never mind silver if not for everyone sharing all their knowledge.
just looking for confirmation that ive now blown this offer. Originally all BA flights ( codeshare on AA flights) . Gla-Lhr-DFw- Hnl -hnl-lax-las-lhr-gla. Hotels in Hnl and Las so qualify as the Dfw stopover is less than 24hrs. Now every flight has had something changed/cancelled but have it all sorted ( hopefully) . The only problem is the Lax-Las flight has gone from a Ba flight number to AA number ( as side cant pick seats!) The option they offered was waiting 4 hrs in LAX so I chose to move it up to only 2hrs. Has this change killed the offer. Would also like to thank all who contribute as I would have never made bronze never mind silver if not for everyone sharing all their knowledge.
Before you do one thing to check is whether it shows the BA flight number in MMB or the confirmation email. Don't rely on the app for this as it will show the AA flight number.
I have had a number of changes to mine but in MMB and the emails it still shows all BA flight numbers.
Jul 21, 2022, 2:39 am
#1445
Join Date: Jul 2022
Programs: BA Executive Club
Posts: 7
We now claim as soon as the main tier points and the extra avios for the holiday booking post. We generally end up with the bonus TPs before 30 days have passed but have no idea why we get faster treatment than some other equally worthy folk on here who have been waiting for months with no response to frequent emails and calls to BAH. It seems to work as we now have more than 3000 bonus tps between us from the offer with another 800 to claim soon and 1200 in future bookings...
Jul 21, 2022, 3:28 am
#1446
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
Can you let us know what your secret is. I've been trying to claim double points on a booking I completed on 5th May, still waiting. I have tried emailing various addresses, calling BA Exec Silver, raising claims on their website, botchat conversations with agents, and I'm still waiting.
Maybe because Mrs firstlight and I are both gold bordering on ggl, our BAH spending is phenomenal or our bonus tp gathering is becoming legendary at BAH hq in Astral Towers
but honestly we have no real idea how we are getting lucky compared to some others here. Sorry can't be of much more help.
Jul 21, 2022, 4:33 am
#1447
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
We submitted to the email address in the wiki originally but now use the holidays email address (see above) and also we ended up calling the gold line. Somehow the message gets through and we end up with the TPs a few days later. But I believe there are other golds who have been waiting so it's not just that.
Maybe because Mrs firstlight and I are both gold bordering on ggl, our BAH spending is phenomenal or our bonus tp gathering is becoming legendary at BAH hq in Astral Towers but honestly we have no real idea how we are getting lucky compared to some others here. Sorry can't be of much more help.
Maybe because Mrs firstlight and I are both gold bordering on ggl, our BAH spending is phenomenal or our bonus tp gathering is becoming legendary at BAH hq in Astral Towers
but honestly we have no real idea how we are getting lucky compared to some others here. Sorry can't be of much more help.I have complained about my complaint response, basically saying the reply was wholly inadequate, but think I will hit on the email address this weekend as I don’t expect the CS rep will be contacting me shortly, despite what the notification said. Maybe they will take to 5000 “fob off” Avios back?
Jul 21, 2022, 2:36 pm
#1448
Join Date: Jun 2015
Programs: BAEC silver
Posts: 55
In reply to CW.
I called to rearrange our cancelled gla-lhr flight and also asked about changing the updated Lax-Las flight so I guess technically I asked to be moved to the AA flight though I was not aware it wouldnt be a codeshare like the others. i have checked MMb and no BA flight numbers so can only assume its not a codeshare. According to AA its not even a flight im booked on, when I go to AA and use their booking code it only shows the DFw-Hnl and Hnl-Lax .
I called to rearrange our cancelled gla-lhr flight and also asked about changing the updated Lax-Las flight so I guess technically I asked to be moved to the AA flight though I was not aware it wouldnt be a codeshare like the others. i have checked MMb and no BA flight numbers so can only assume its not a codeshare. According to AA its not even a flight im booked on, when I go to AA and use their booking code it only shows the DFw-Hnl and Hnl-Lax .
Jul 21, 2022, 2:46 pm
#1449
Join Date: Dec 2017
Posts: 833
In reply to CW.
I called to rearrange our cancelled gla-lhr flight and also asked about changing the updated Lax-Las flight so I guess technically I asked to be moved to the AA flight though I was not aware it wouldnt be a codeshare like the others. i have checked MMb and no BA flight numbers so can only assume its not a codeshare. According to AA its not even a flight im booked on, when I go to AA and use their booking code it only shows the DFw-Hnl and Hnl-Lax .
I called to rearrange our cancelled gla-lhr flight and also asked about changing the updated Lax-Las flight so I guess technically I asked to be moved to the AA flight though I was not aware it wouldnt be a codeshare like the others. i have checked MMb and no BA flight numbers so can only assume its not a codeshare. According to AA its not even a flight im booked on, when I go to AA and use their booking code it only shows the DFw-Hnl and Hnl-Lax .
Eligible Participants who change their travel arrangements after the date of booking will not be eligible for the promotion unless their revised booking also qualifies under the Terms and Conditions of this promotion
a) Try calling again and see if you can make a further change, but I think they are only allowed to make one (free) change for each schedule change. You could try and plead your case.
b) Hope for another schedule change
c) Try and claim the double tier points anyway, explaining the situation. Worst they can say is No
d) Hope for a delay on the day, and call the BA Holidays Duty Office and get moved onto a BA codeshare.
Jul 21, 2022, 2:56 pm
#1450
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
Unfortunately, I think that means you fall foul of this clause
You could
a) Try calling again and see if you can make a further change, but I think they are only allowed to make one (free) change for each schedule change. You could try and plead your case.
b) Hope for another schedule change
c) Try and claim the double tier points anyway, explaining the situation. Worst they can say is No
d) Hope for a delay on the day, and call the BA Holidays Duty Office and get moved onto a BA codeshare.
You could
a) Try calling again and see if you can make a further change, but I think they are only allowed to make one (free) change for each schedule change. You could try and plead your case.
b) Hope for another schedule change
c) Try and claim the double tier points anyway, explaining the situation. Worst they can say is No
d) Hope for a delay on the day, and call the BA Holidays Duty Office and get moved onto a BA codeshare.
If you make the changes on you own volition I agree the new flights should fulfil the original conditions.
Last edited by firstlight; Jul 21, 2022 at 3:43 pm
Jul 22, 2022, 12:24 am
#1451
Join Date: Dec 2017
Posts: 833
When we had a cancellation initiated by BA we were rebooked on a non codeshare flight for two of the 4 segments and ended up with bonus tps awarded without question. At the very least you should get the original tps and the tp bonus equivalent as it's BA that caused the cancellation.
If you make the changes on you own volition I agree the new flights should fulfil the original conditions.
If you make the changes on you own volition I agree the new flights should fulfil the original conditions.
Where the poster is in some difficulty, is they called to change the automatically rebooked flights.
They may still be able to argue it's as a result of a BA cancellation, but it's a further case to make.
Jul 22, 2022, 12:39 am
#1452
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
Were you automatically rebooked onto the non-codeshare flights - and just left it as that? If so, I'd agree you should get the double tier points.
Where the poster is in some difficulty, is they called to change the automatically rebooked flights.
They may still be able to argue it's as a result of a BA cancellation, but it's a further case to make.
Where the poster is in some difficulty, is they called to change the automatically rebooked flights.
They may still be able to argue it's as a result of a BA cancellation, but it's a further case to make.
Last edited by firstlight; Jul 22, 2022 at 12:45 am
Jul 22, 2022, 5:55 am
#1453
Join Date: Mar 2021
Location: Near Manchester
Programs: BAEC Gold
Posts: 397
Just emailed the BA Holidays email and response received within 20 minutes awarding the outstanding double tier points.
Nearly fell of my chair.
Nearly fell of my chair.
Jul 22, 2022, 6:23 am
#1454
Join Date: Jan 2019
Programs: BA Gold
Posts: 145
Well done you though
Jul 22, 2022, 7:08 am
#1455
Join Date: Oct 2018
Programs: BAEC Gold, IHG Platinum, ALL Gold, Bonvoy Gold Elite, HHonors Gold
Posts: 384
Another data point from me;
Flew 15 May - 23 May.
Sent a chaser with all the required data in it to [email protected] on 1 June.
Sent the same chaser to [email protected] on 23 June.
Received a response from Executive Club on 7 July, awarding the extra TP for both the trip I was chasing about, and proactively for another qualifying trip we completed in the interim.
Ideally of course it would've all been automatic, but not unhappy with the result.
Flew 15 May - 23 May.
Sent a chaser with all the required data in it to [email protected] on 1 June.
Sent the same chaser to [email protected] on 23 June.
Received a response from Executive Club on 7 July, awarding the extra TP for both the trip I was chasing about, and proactively for another qualifying trip we completed in the interim.
Ideally of course it would've all been automatic, but not unhappy with the result.