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Double Tier Points on British Airways Holidays bookings

Double Tier Points on British Airways Holidays bookings

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Old Aug 15, 22, 10:53 pm   -   Wikipost
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Have your double Tier Points posted? If not (and 30 days have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

On 21st December 2021 BA posted "Bonus Tier Points will be awarded separately to standard Tier Points and within 60 days of your return flight.
Please note that we are currently experiencing a delay in awarding Tier Points as part of this offer, standard Tier Points continue to be awarded as normal."


Double Tier Points Promotion


1. This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

2. A ďQualifying BookingĒ is a British Airways Holidays booking that meets all of the following criteria:

a. The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only and the hotel or car element of the booking must be booked for the duration of the trip.

b. British Airways flights including codeshares and British Airways marketed and/or operated flights only.

c. The booking must be made before 22 October 2022.

d. Travel is for outbound departures between 9 June 2021 and 31 October 2022 inclusive (final outbound departure date is 31 October 2022).

e. The booking must be for a stay of 5 nights or more; and.

f. For departures prior to 24 August 2021, the booking must be for a minimum of 2 passengers. From 24 August 2021, there is no minimum number of passengers required.

g. The participant must register their Executive Club number against their booking prior to travel.

3. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

4. This promotion enables Eligible Participants to receive double Tier Points for return flights which are part of a Qualifying Booking.

5. Standard Tier Points for the flight element will be awarded in line with regular awarding timelines after completion of the return flight which is part of a Qualifying Booking. The initial transaction will be updated when the Bonus Tier Points are added to the standard Tier Points, within one month of the return flight which is part of a Qualifying Booking.

6. The bonus Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative.

7. Eligible Participants who change their travel arrangements after the date of booking will not be eligible for the promotion unless their revised booking also qualifies under the Terms and Conditions of this promotion.

8. All holiday packages are offered subject to availability.

9. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

10. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

11. Information is correct on 21 December 2021.

12. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

13. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

14. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.


Frequently Asked Questions


1. Do the points post automatically?

Generally No, not at the moment. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. Iíve waited for a very long time and the points have not posted. What can I do?

See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?

Thereís mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?

The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, thereís no sign of BA changing dates retrospectively.

5. Does the offer work just for the person booking /paying or for all passengers?

It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This is not in accordance with the offer terms and if this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?

It appears you have to have 5 hotel nights in the booking, a night flight doesnít count but if itís all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?

Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?

Yes, a number of posters have done this, not just getting to silver but to gold and probably beyond (no one has yet claimed to get to GGL with the offer but several posters are on the way).

9. Do multi-stop tickets work?

Yes, a number of posters have had success Ė all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?

If your flights are changed at the last moment BAHolidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. Itís thought that you might get the bonus TPs but thereís no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?

Yes, up until the end of the year.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?

Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?

Redemption holidays (avios plus a combination hotel) donít qualify. Using UUA or vouchers (for which you have to call BAHolidays to use)- itís not clear, we would expect the revenue level of tier points to post along with matching tier points to post.

14. Do bonus TPs count towards lifetime tier point totals?

Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?

The answer seems to be No, There is at least one poster who has not picked up the car and got the double tier points - although in that case Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently are getting the bonus points.

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Old Jun 7, 22, 2:16 pm
  #1276  
 
Join Date: Feb 2022
Location: London
Programs: BA Gold, TP Gold
Posts: 245
Originally Posted by Dorowilson View Post
You should be correct but I checked again the small print on the OneWorld website where it refers to lounge access by tier status. I hope Iím wrong and itís out of date, but I donít think so. Iím checking Emerald, obviously, as Iím BAEC Gold. It says there are certain exceptions listed below. At the bottom of the page they refer to the lite fares as being excluded. Nowhere does it say that status overrules that. Indeed it seems from their small print that the limitations of these fares overrule status!
This is slight off topic. But what I think you're reading from the website is just the exclusion of business 'lite' fares for AY and QR - but that has no reference to OW status. You will get lounge access as OW Emerald or Sapphire on any OW ticket - from the lowest economy upwards.
I travelled via HEL last month on AY Business Lite / OW Sapphire and had access to the AY lounge (very nice). In fact it even confirmed on the boarding pass which lounge I could access and where it was located.
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Old Jun 7, 22, 4:54 pm
  #1277  
 
Join Date: Apr 2022
Posts: 14
Originally Posted by Dorowilson View Post
The VIP experience depended on how much you spent on the holiday, not on the number of nights away. The Double points bonus depended on you booking a Package through BA holidays including a minimum of 5 nights hotel accommodation or car hire, but the accommodation or car hire had to be for the entire duration of the holiday so the qualifying conditions were not the same. From what I recall, you could not qualify by adding hotel or car hire retrospectively to flights. The whole thing had to be booked through BA Holidays, presumably giving them some extra profit in return for their very generous double tier point offer.
Good luck with the points!
Thanks.
Yes, it did have to be over £1,500 per person and min 5 nights.
But, looking at the T&Cs they sent in the VIP Departure Experience email there were other conditions about 'qualifying bookings' which look identical to the Double Tier offer.

The email says
2. A "Qualifying Booking" is a British Airways Holidays booking that meets all of the following criteria:
a) The booking must be for a British Airways Holidays Flight + Hotel or Flight + Car or Flight + Hotel + Car package booking and the hotel or car element of the booking must be booked for the duration of the trip;
b) The booking must be made before 22 March 2022 with the outward departure from London Heathrow Terminal 5 or Terminal 3 between 25 October 2021 and 31 March 2022 inclusive. Please note: Departures from 16 December 2022 to 6 January 2022 (inclusive) are excluded from this promotion;
c) Bookings must be made a minimum of 7 days before travel departure; Any amendments made to an eligible booking must be made a minimum 7 days before travel departure. Any amended booking must continue to meet the criteria, in order to remain eligible. Any previously ineligible booking where the amendment made now meets the criteria will remain ineligible unless the changes are made a minimum of 7 days before travel departure;
d) The holiday package must originate from the UK with the outbound departure from London Heathrow Terminal 5 or Terminal 3. Outward departures that originate with a connecting flight from a UK regional airport and leave the UK via London Heathrow Terminal 5 or Terminal 3 will also be included. This promotion is only valid for outbound departures from London Heathrow Terminal 5 or Terminal 3 travelling on flights operated by British Airways, other IAG airlines, code shares and oneworldģ Alliance partners. Please note: Fast Track Security and Priority Boarding is only available for Eligible Participants for outward departures on flights operated by British Airways (see below for details);
e) The booking must be for a stay of 5 nights or more; and
f) The package price must be more than £1500 per person. There is no minimum number of passengers required.
g) Not valid for departures from 16 December 2022 to 6 January 2022 inclusive.

3. For the avoidance of doubt, this promotion does not apply to any flight only bookings made through British Airways without a hotel or car or where a hotel or car is added to a booking in a separate transaction.
The bits in bold are the same as Double Tier points T&Cs.

Therefore this gives me confidence I am entitled to the Double TPs, otherwise I wouldn't have been granted the VIP experience.
Glitch33 is offline  
Old Jun 8, 22, 12:36 am
  #1278  
 
Join Date: Nov 2021
Posts: 43
Originally Posted by danmushman View Post
This is slight off topic. But what I think you're reading from the website is just the exclusion of business 'lite' fares for AY and QR - but that has no reference to OW status. You will get lounge access as OW Emerald or Sapphire on any OW ticket - from the lowest economy upwards.
I travelled via HEL last month on AY Business Lite / OW Sapphire and had access to the AY lounge (very nice). In fact it even confirmed on the boarding pass which lounge I could access and where it was located.
Thanks for this- very useful.
Dorowilson is offline  
Old Jun 8, 22, 2:10 am
  #1279  
 
Join Date: Aug 2019
Posts: 5
Upgrade booking

Technical question based on a BA holiday booking using Avios to upgrade from economy to club Europe.

Iíve booked EDI-LHR, LHR-LCA AND LCA-LHR with hotels in EDI (2 night prior to flight), LHR (1 night) and LCA (7 nights) all on same BA holiday booking. I used Avios to upgrade all flights from Economy to Club Europe.

My tier points have posted for the first two legs as normal (40 and 80 tier points respectively). Am I correct in thinking that I will be entitled to the double tier points also? I believe I meet the criteria but read various threads and chats that it may not be eligible.

I have another flight from LHR-JFK with 5 nights in august upgrading to club world which appears to state the bonus but itís not showing on my European leg.

Thanks
Matt
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Old Jun 8, 22, 2:12 am
  #1280  
 
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 1,897
Originally Posted by Mattwhitt89 View Post
Technical question based on a BA holiday booking using Avios to upgrade from economy to club Europe.

Iíve booked EDI-LHR, LHR-LCA AND LCA-LHR with hotels in EDI (2 night prior to flight), LHR (1 night) and LCA (7 nights) all on same BA holiday booking. I used Avios to upgrade all flights from Economy to Club Europe.

My tier points have posted for the first two legs as normal (40 and 80 tier points respectively). Am I correct in thinking that I will be entitled to the double tier points also? I believe I meet the criteria but read various threads and chats that it may not be eligible.

I have another flight from LHR-JFK with 5 nights in august upgrading to club world which appears to state the bonus but itís not showing on my European leg.

Thanks
Matt
Actually, they haven't posted as normal. You should not get the higher TP's with an Avios upgrade. It would appear BA IT has done it again and you have a "bank error" in your favour.
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Old Jun 8, 22, 2:15 am
  #1281  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 1,462
Originally Posted by PGberkshire View Post
Actually, they haven't posted as normal. You should not get the higher TP's with an Avios upgrade. It would appear BA IT has done it again and you have a "bank error" in your favour.
our experience is that the bonus tps match the originally posted tps even when the original tps granted are perhaps higher than one might reasonably expect.
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Old Jun 8, 22, 2:16 am
  #1282  
 
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 1,897
Originally Posted by firstlight View Post
our experience is that the bonus tps match the originally posted tps even when the original tps granted are perhaps higher than one might reasonably expect.
Super lucky OP then
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PGberkshire is offline  
Old Jun 8, 22, 2:17 am
  #1283  
 
Join Date: Aug 2019
Posts: 5
Originally Posted by firstlight View Post
our experience is that the bonus tps match the originally posted tps even when the original tps granted are perhaps higher than one might reasonably expect.
Thanks, would you still expect the double tier points thoughÖ
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Old Jun 8, 22, 8:23 am
  #1284  
 
Join Date: Apr 2022
Posts: 14
Originally Posted by Glitch33 View Post
Now 95 days since return from St Lucia.

'Dedicated' Bronze line cuts you off because they are too busy.

Sent another email chaser. Don't even get a delivery receipt.

I know the holiday must qualify for double TP because we got the VIP Experience offer included (Lounge access and Fastrack). It has the very same T&Cs about booking flight and hotel/car in one transaction.


Hallelujah!

Finally, they've applied the Double TPs
No idea if they picked it up after my email yesterday or my complaint, or earlier emails.

Made it to Silver. Got 540 TPs with another 180 extra points owed for my more recent holiday.
That would take me to 720. 405 to find before 8th October to reach Gold.
A visit to Catania Sicily in CW + car hire could get another 320,
Or don't chase the missing 180 and hope they are credited after 8th October to give me a boost to retain Silver next year, Got a 190 point rtn flight booked for April.
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Glitch33 is offline  
Old Jun 8, 22, 12:36 pm
  #1285  
 
Join Date: Feb 2010
Posts: 102
returned from a trip on the 28th April, chased a couple of times no response and no double points either

thanks

Hash
hash is offline  
Old Jun 9, 22, 2:00 am
  #1286  
 
Join Date: Jan 2013
Posts: 152
Have an issue here as currently Bronze but a recent BAH trip to Barbados would get me to silver when the double TB were added.

Mc collection year ended yesterda meaning I reset back to 0 TP's and still be bronze as there is no chance a May holiday will see the double TP's appear anytime soon. I have tried putting in the missing TP into the BA site but when I put in the 125 number it says error and if I do it 3 times it will lock me out for 24 hours. If you try calling BA bronze then it just tells you they are too busy on voice messages.

Whats my options here as I feel if I wait a few months until the TP's are allocated then I will still be bronze and I have some work related flights coming up that I could do with lounge access for.
SheepyAFC is offline  
Old Jun 9, 22, 2:48 am
  #1287  
FlyerTalk Evangelist
 
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 17,640
Originally Posted by Mattwhitt89 View Post
Thanks, would you still expect the double tier points thoughÖ
Well, you would expect double the economy tier points, which would be less than what you were credited with if you were on a low-ish economy fare. The risk if you claim is that they realise the error and credit you with the correct TPs, i.e. twice the economy TPs.
NickB is offline  
Old Jun 9, 22, 3:30 am
  #1288  
 
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 1,897
Originally Posted by SheepyAFC View Post
Have an issue here as currently Bronze but a recent BAH trip to Barbados would get me to silver when the double TB were added.

Mc collection year ended yesterda meaning I reset back to 0 TP's and still be bronze as there is no chance a May holiday will see the double TP's appear anytime soon. I have tried putting in the missing TP into the BA site but when I put in the 125 number it says error and if I do it 3 times it will lock me out for 24 hours.This is for missing Avios from a normal flight. Double TP's is a promotional offer so cant use this function.


If you try calling BA bronze then it just tells you they are too busy on voice messages.Its not BA, its BAH, the travel agent side. so BAEC wont/cant help.

Whats my options here Check upstream, there is an email address you can chase up with

as I feel if I wait a few months until the TP's are allocated then I will still be bronze They should allocate into the membership year you flew (thus making you Silver)

and I have some work related flights coming up that I could do with lounge access for.

Comments inline
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PGberkshire is offline  
Old Jun 9, 22, 4:06 am
  #1289  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 126
It would be interesting to know if anyone is actually getting them credited without resorting to having to chase? I realise the nature of the thing is they are not likely to post on a thread like this in big numbers compared to those who are experiencing issues!

But some must be surely?

“If you try calling BA bronze then it just tells you they are too busy on voice messages.Its not BA, its BAH, the travel agent side. so BAEC wont/cant help. “

I assume there is some kind of internal process, no doubt manual, where BAH confirm the eligibility to BAEC, who then credit the TPs and adjust status etc?
Alan T is offline  
Old Jun 9, 22, 4:46 am
  #1290  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 1,462
Originally Posted by Alan T View Post
It would be interesting to know if anyone is actually getting them credited without resorting to having to chase? I realise the nature of the thing is they are not likely to post on a thread like this in big numbers compared to those who are experiencing issues!

But some must be surely?
Apart from the very first 40 given to each of our party of 7 in Sept 2021, The other 2700 we've got so far have all required manual chasing.
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