Sep 19, 2021, 1:29 am
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.
This post contains:
See this post for historical terms and conditions
Change history:
Changes, correct as at 27 September 2023
Now extended to 31 December 2023
Changes, correct as at 20 July 2023
Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
Changes, 'correct as at 20 December 2022':
Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)
This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.
1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:
a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.
b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.
c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.
d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.
e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.
f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.
g) The participant must register their British Airways Executive Club number against their booking prior to travel.
2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.
4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.
5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.
6. All holiday packages are offered subject to availability.
7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.
8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.
9. Information is correct on 27 September 2023.
10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.
11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.
12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.
2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.
3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.
4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.
5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.
6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)
7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.
8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer
9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.
10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.
11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.
12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.
13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.
14. Do bonus TPs count towards lifetime tier point totals?
Yes.
15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.
16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.
Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.
This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.
1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:
a) The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.
b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.
c) The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.
d) The participant must register their British Airways Executive Club number against their booking prior to travel.
2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.
4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.
5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.
6. All vacation packages are offered subject to availability.
7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.
8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.
9. Information is correct on 27 July 2023.
10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.
11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.
12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
This post contains:
- Link to saved copies of the Terms and Conditions (UK)
- Change history of the UK T&C
- Current UK T&C (when maintained)
- Some FAQs originally compiled by firstlight (I think)
- Original US T&C added by Oxon Flyer
See this post for historical terms and conditions
Change history:
Changes, correct as at 27 September 2023
- Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
- Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
- Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
Changes, correct as at 20 July 2023
- Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."
Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
- Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
- Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
- Condition 4. now refers to "within 14 working days of the return flight"
Changes, 'correct as at 20 December 2022':
- Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
- Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process
Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)
This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.
1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:
a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.
b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.
c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.
d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.
e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.
f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.
g) The participant must register their British Airways Executive Club number against their booking prior to travel.
2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.
4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.
5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.
6. All holiday packages are offered subject to availability.
7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.
8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.
9. Information is correct on 27 September 2023.
10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.
11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.
12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
Frequently Asked Questions
1. Do the points post automatically?There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.
2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.
3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return.
4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.
5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.
6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)
7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.
8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer
9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.
10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.
11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.
12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.
13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.
14. Do bonus TPs count towards lifetime tier point totals?
Yes.
15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.
16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.
Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.
This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.
1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:
a) The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.
b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.
c) The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.
d) The participant must register their British Airways Executive Club number against their booking prior to travel.
2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.
3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.
4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.
5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.
6. All vacation packages are offered subject to availability.
7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.
8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.
9. Information is correct on 27 July 2023.
10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.
11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.
12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]
Jun 7, 2022, 2:16 pm
#1276
Join Date: Feb 2022
Location: London
Programs: BA Gold
Posts: 736
You should be correct but I checked again the small print on the OneWorld website where it refers to lounge access by tier status. I hope I’m wrong and it’s out of date, but I don’t think so. I’m checking Emerald, obviously, as I’m BAEC Gold. It says there are certain exceptions listed below. At the bottom of the page they refer to the lite fares as being excluded. Nowhere does it say that status overrules that. Indeed it seems from their small print that the limitations of these fares overrule status!
I travelled via HEL last month on AY Business Lite / OW Sapphire and had access to the AY lounge (very nice). In fact it even confirmed on the boarding pass which lounge I could access and where it was located.
Jun 7, 2022, 4:54 pm
#1277
Join Date: Apr 2022
Posts: 34
The VIP experience depended on how much you spent on the holiday, not on the number of nights away. The Double points bonus depended on you booking a Package through BA holidays including a minimum of 5 nights hotel accommodation or car hire, but the accommodation or car hire had to be for the entire duration of the holiday so the qualifying conditions were not the same. From what I recall, you could not qualify by adding hotel or car hire retrospectively to flights. The whole thing had to be booked through BA Holidays, presumably giving them some extra profit in return for their very generous double tier point offer.
Good luck with the points!
Good luck with the points!
Yes, it did have to be over Ł1,500 per person and min 5 nights.
But, looking at the T&Cs they sent in the VIP Departure Experience email there were other conditions about 'qualifying bookings' which look identical to the Double Tier offer.
The email says
2. A "Qualifying Booking" is a British Airways Holidays booking that meets all of the following criteria:
a) The booking must be for a British Airways Holidays Flight + Hotel or Flight + Car or Flight + Hotel + Car package booking and the hotel or car element of the booking must be booked for the duration of the trip;
b) The booking must be made before 22 March 2022 with the outward departure from London Heathrow Terminal 5 or Terminal 3 between 25 October 2021 and 31 March 2022 inclusive. Please note: Departures from 16 December 2022 to 6 January 2022 (inclusive) are excluded from this promotion;
c) Bookings must be made a minimum of 7 days before travel departure; Any amendments made to an eligible booking must be made a minimum 7 days before travel departure. Any amended booking must continue to meet the criteria, in order to remain eligible. Any previously ineligible booking where the amendment made now meets the criteria will remain ineligible unless the changes are made a minimum of 7 days before travel departure;
d) The holiday package must originate from the UK with the outbound departure from London Heathrow Terminal 5 or Terminal 3. Outward departures that originate with a connecting flight from a UK regional airport and leave the UK via London Heathrow Terminal 5 or Terminal 3 will also be included. This promotion is only valid for outbound departures from London Heathrow Terminal 5 or Terminal 3 travelling on flights operated by British Airways, other IAG airlines, code shares and oneworld® Alliance partners. Please note: Fast Track Security and Priority Boarding is only available for Eligible Participants for outward departures on flights operated by British Airways (see below for details);
e) The booking must be for a stay of 5 nights or more; and
f) The package price must be more than Ł1500 per person. There is no minimum number of passengers required.
g) Not valid for departures from 16 December 2022 to 6 January 2022 inclusive.
3. For the avoidance of doubt, this promotion does not apply to any flight only bookings made through British Airways without a hotel or car or where a hotel or car is added to a booking in a separate transaction.
a) The booking must be for a British Airways Holidays Flight + Hotel or Flight + Car or Flight + Hotel + Car package booking and the hotel or car element of the booking must be booked for the duration of the trip;
b) The booking must be made before 22 March 2022 with the outward departure from London Heathrow Terminal 5 or Terminal 3 between 25 October 2021 and 31 March 2022 inclusive. Please note: Departures from 16 December 2022 to 6 January 2022 (inclusive) are excluded from this promotion;
c) Bookings must be made a minimum of 7 days before travel departure; Any amendments made to an eligible booking must be made a minimum 7 days before travel departure. Any amended booking must continue to meet the criteria, in order to remain eligible. Any previously ineligible booking where the amendment made now meets the criteria will remain ineligible unless the changes are made a minimum of 7 days before travel departure;
d) The holiday package must originate from the UK with the outbound departure from London Heathrow Terminal 5 or Terminal 3. Outward departures that originate with a connecting flight from a UK regional airport and leave the UK via London Heathrow Terminal 5 or Terminal 3 will also be included. This promotion is only valid for outbound departures from London Heathrow Terminal 5 or Terminal 3 travelling on flights operated by British Airways, other IAG airlines, code shares and oneworld® Alliance partners. Please note: Fast Track Security and Priority Boarding is only available for Eligible Participants for outward departures on flights operated by British Airways (see below for details);
e) The booking must be for a stay of 5 nights or more; and
f) The package price must be more than Ł1500 per person. There is no minimum number of passengers required.
g) Not valid for departures from 16 December 2022 to 6 January 2022 inclusive.
3. For the avoidance of doubt, this promotion does not apply to any flight only bookings made through British Airways without a hotel or car or where a hotel or car is added to a booking in a separate transaction.
Therefore this gives me confidence I am entitled to the Double TPs, otherwise I wouldn't have been granted the VIP experience.
Jun 8, 2022, 12:36 am
#1278
Join Date: Nov 2021
Posts: 59
This is slight off topic. But what I think you're reading from the website is just the exclusion of business 'lite' fares for AY and QR - but that has no reference to OW status. You will get lounge access as OW Emerald or Sapphire on any OW ticket - from the lowest economy upwards.
I travelled via HEL last month on AY Business Lite / OW Sapphire and had access to the AY lounge (very nice). In fact it even confirmed on the boarding pass which lounge I could access and where it was located.
I travelled via HEL last month on AY Business Lite / OW Sapphire and had access to the AY lounge (very nice). In fact it even confirmed on the boarding pass which lounge I could access and where it was located.
Jun 8, 2022, 2:10 am
#1279
Join Date: Aug 2019
Posts: 6
Upgrade booking
Technical question based on a BA holiday booking using Avios to upgrade from economy to club Europe.
I’ve booked EDI-LHR, LHR-LCA AND LCA-LHR with hotels in EDI (2 night prior to flight), LHR (1 night) and LCA (7 nights) all on same BA holiday booking. I used Avios to upgrade all flights from Economy to Club Europe.
My tier points have posted for the first two legs as normal (40 and 80 tier points respectively). Am I correct in thinking that I will be entitled to the double tier points also? I believe I meet the criteria but read various threads and chats that it may not be eligible.
I have another flight from LHR-JFK with 5 nights in august upgrading to club world which appears to state the bonus but it’s not showing on my European leg.
Thanks
Matt
I’ve booked EDI-LHR, LHR-LCA AND LCA-LHR with hotels in EDI (2 night prior to flight), LHR (1 night) and LCA (7 nights) all on same BA holiday booking. I used Avios to upgrade all flights from Economy to Club Europe.
My tier points have posted for the first two legs as normal (40 and 80 tier points respectively). Am I correct in thinking that I will be entitled to the double tier points also? I believe I meet the criteria but read various threads and chats that it may not be eligible.
I have another flight from LHR-JFK with 5 nights in august upgrading to club world which appears to state the bonus but it’s not showing on my European leg.
Thanks
Matt
Jun 8, 2022, 2:12 am
#1280
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,609
Technical question based on a BA holiday booking using Avios to upgrade from economy to club Europe.
I’ve booked EDI-LHR, LHR-LCA AND LCA-LHR with hotels in EDI (2 night prior to flight), LHR (1 night) and LCA (7 nights) all on same BA holiday booking. I used Avios to upgrade all flights from Economy to Club Europe.
My tier points have posted for the first two legs as normal (40 and 80 tier points respectively). Am I correct in thinking that I will be entitled to the double tier points also? I believe I meet the criteria but read various threads and chats that it may not be eligible.
I have another flight from LHR-JFK with 5 nights in august upgrading to club world which appears to state the bonus but it’s not showing on my European leg.
Thanks
Matt
I’ve booked EDI-LHR, LHR-LCA AND LCA-LHR with hotels in EDI (2 night prior to flight), LHR (1 night) and LCA (7 nights) all on same BA holiday booking. I used Avios to upgrade all flights from Economy to Club Europe.
My tier points have posted for the first two legs as normal (40 and 80 tier points respectively). Am I correct in thinking that I will be entitled to the double tier points also? I believe I meet the criteria but read various threads and chats that it may not be eligible.
I have another flight from LHR-JFK with 5 nights in august upgrading to club world which appears to state the bonus but it’s not showing on my European leg.
Thanks
Matt
Jun 8, 2022, 2:15 am
#1281
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,346
our experience is that the bonus tps match the originally posted tps even when the original tps granted are perhaps higher than one might reasonably expect.
Jun 8, 2022, 2:16 am
#1282
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,609
Jun 8, 2022, 8:23 am
#1284
Join Date: Apr 2022
Posts: 34
Now 95 days since return from St Lucia.
'Dedicated' Bronze line cuts you off because they are too busy.
Sent another email chaser. Don't even get a delivery receipt.
I know the holiday must qualify for double TP because we got the VIP Experience offer included (Lounge access and Fastrack). It has the very same T&Cs about booking flight and hotel/car in one transaction.
'Dedicated' Bronze line cuts you off because they are too busy.
Sent another email chaser. Don't even get a delivery receipt.
I know the holiday must qualify for double TP because we got the VIP Experience offer included (Lounge access and Fastrack). It has the very same T&Cs about booking flight and hotel/car in one transaction.
Hallelujah!
Finally, they've applied the Double TPs
No idea if they picked it up after my email yesterday or my complaint, or earlier emails.
Made it to Silver. Got 540 TPs with another 180 extra points owed for my more recent holiday.
That would take me to 720. 405 to find before 8th October to reach Gold.
A visit to Catania Sicily in CW + car hire could get another 320,
Or don't chase the missing 180 and hope they are credited after 8th October to give me a boost to retain Silver next year, Got a 190 point rtn flight booked for April.
Jun 8, 2022, 12:36 pm
#1285
Join Date: Feb 2010
Posts: 122
returned from a trip on the 28th April, chased a couple of times no response and no double points either
thanks
Hash
thanks
Hash
Jun 9, 2022, 2:00 am
#1286
Join Date: Jan 2013
Posts: 183
Have an issue here as currently Bronze but a recent BAH trip to Barbados would get me to silver when the double TB were added.
Mc collection year ended yesterda meaning I reset back to 0 TP's and still be bronze as there is no chance a May holiday will see the double TP's appear anytime soon. I have tried putting in the missing TP into the BA site but when I put in the 125 number it says error and if I do it 3 times it will lock me out for 24 hours. If you try calling BA bronze then it just tells you they are too busy on voice messages.
Whats my options here as I feel if I wait a few months until the TP's are allocated then I will still be bronze and I have some work related flights coming up that I could do with lounge access for.
Mc collection year ended yesterda meaning I reset back to 0 TP's and still be bronze as there is no chance a May holiday will see the double TP's appear anytime soon. I have tried putting in the missing TP into the BA site but when I put in the 125 number it says error and if I do it 3 times it will lock me out for 24 hours. If you try calling BA bronze then it just tells you they are too busy on voice messages.
Whats my options here as I feel if I wait a few months until the TP's are allocated then I will still be bronze and I have some work related flights coming up that I could do with lounge access for.
Jun 9, 2022, 2:48 am
#1287
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,362
Well, you would expect double the economy tier points, which would be less than what you were credited with if you were on a low-ish economy fare. The risk if you claim is that they realise the error and credit you with the correct TPs, i.e. twice the economy TPs.
Jun 9, 2022, 3:30 am
#1288
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,609
Have an issue here as currently Bronze but a recent BAH trip to Barbados would get me to silver when the double TB were added.
Mc collection year ended yesterda meaning I reset back to 0 TP's and still be bronze as there is no chance a May holiday will see the double TP's appear anytime soon. I have tried putting in the missing TP into the BA site but when I put in the 125 number it says error and if I do it 3 times it will lock me out for 24 hours.This is for missing Avios from a normal flight. Double TP's is a promotional offer so cant use this function.
If you try calling BA bronze then it just tells you they are too busy on voice messages.Its not BA, its BAH, the travel agent side. so BAEC wont/cant help.
Whats my options here Check upstream, there is an email address you can chase up with
as I feel if I wait a few months until the TP's are allocated then I will still be bronze They should allocate into the membership year you flew (thus making you Silver)
and I have some work related flights coming up that I could do with lounge access for.
Mc collection year ended yesterda meaning I reset back to 0 TP's and still be bronze as there is no chance a May holiday will see the double TP's appear anytime soon. I have tried putting in the missing TP into the BA site but when I put in the 125 number it says error and if I do it 3 times it will lock me out for 24 hours.This is for missing Avios from a normal flight. Double TP's is a promotional offer so cant use this function.
If you try calling BA bronze then it just tells you they are too busy on voice messages.Its not BA, its BAH, the travel agent side. so BAEC wont/cant help.
Whats my options here Check upstream, there is an email address you can chase up with
as I feel if I wait a few months until the TP's are allocated then I will still be bronze They should allocate into the membership year you flew (thus making you Silver)
and I have some work related flights coming up that I could do with lounge access for.
Comments inline
Jun 9, 2022, 4:06 am
#1289
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
It would be interesting to know if anyone is actually getting them credited without resorting to having to chase? I realise the nature of the thing is they are not likely to post on a thread like this in big numbers compared to those who are experiencing issues!
But some must be surely?
“If you try calling BA bronze then it just tells you they are too busy on voice messages.Its not BA, its BAH, the travel agent side. so BAEC wont/cant help. “
I assume there is some kind of internal process, no doubt manual, where BAH confirm the eligibility to BAEC, who then credit the TPs and adjust status etc?
But some must be surely?
“If you try calling BA bronze then it just tells you they are too busy on voice messages.Its not BA, its BAH, the travel agent side. so BAEC wont/cant help. “
I assume there is some kind of internal process, no doubt manual, where BAH confirm the eligibility to BAEC, who then credit the TPs and adjust status etc?
Jun 9, 2022, 4:46 am
#1290
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,346
It would be interesting to know if anyone is actually getting them credited without resorting to having to chase? I realise the nature of the thing is they are not likely to post on a thread like this in big numbers compared to those who are experiencing issues!
But some must be surely?
But some must be surely?