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Double Tier Points on British Airways Holidays bookings

Double Tier Points on British Airways Holidays bookings

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Old Sep 1, 22, 6:53 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: firstlight
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Have your double Tier Points posted? If not (and 30 days have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

* Breaking News 31-Aug-2022 *
Offer extended to 30 September 2023
Changes:
1) The hotel/car element must be for a minimum of five nights for travel before 30 Sep 2023 ( was whole trip)
2) Double tier points awarded within 14 days of return sector (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions:
https://www.britishairways.com/en-gb...le-tier-points

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A Qualifying Booking is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c) The hotel/car element of the package must be for a minimum of five nights for travel before 30 September 2023.

d) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 31 August 2022.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions


1. Do the points post automatically?

There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. Ive waited for a very long time and the points have not posted. What can I do?

See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?

Theres mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?

The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, theres no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?

It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?

It appears you have to have 5 hotel nights in the booking, a night flight doesnt count but if its all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?

Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?

Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?

Yes, a number of posters have had success all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?

If your flights are changed at the last moment BAHolidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. Its thought that you might get the bonus TPs but theres no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?

Yes, up until the end of the year.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?

Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?

Redemption holidays (avios plus a combination hotel) dont qualify. Using UUA or vouchers (for which you have to call BAHolidays to use)- its not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?

Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?

The answer seems to be No, There is at least one poster who has not picked up the car and got the double tier points - although in that case Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently are getting the bonus points.









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Old Oct 1, 22, 9:39 am
  #1906  
 
Join Date: Feb 2020
Programs: British Airways Executive Club Gold, Marriott Bonvoy Ambassador Elite, Hilton Diamond, IHG Platinum
Posts: 1,236
Originally Posted by SonTech View Post
I did have it confirmed that it would now qualify when I made the changes. I wasn't sure until the points posted. The original booking was a Holiday booking so changing it and then qualifying wasn't against the rules. Flight only then changing is a no no...
I am not convinced the tier points have been erroneously awarded here at all.
Radiation Station is offline  
Old Oct 1, 22, 11:29 am
  #1907  
FlyerTalk Evangelist
 
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: IHG Gold, BA Silver, EI Silver, HH Silver, Accor Silver, ABP, Seigneur des Horaires des Mucci
Posts: 13,354
I got back from a trip on the 22nd and the extra TPs posted on the 30th, taking us to 560. Mrs. stifle has been bumped to silver; our differing renewal years mean I am for now lacking two of the four BA flights needed.
stifle is offline  
Old Oct 1, 22, 1:22 pm
  #1908  
 
Join Date: Dec 2017
Posts: 532
Originally Posted by nigelw View Post
The second rule about incorrectly awarded TP club is?
No idea what the second rule is, but I'm not convinced they were incorrectly awarded anyway
zen100 is offline  
Old Oct 2, 22, 11:57 am
  #1909  
 
Join Date: Mar 2022
Posts: 21
Another data point - holiday completed 15th September.
Double tier points automatically added 26th September
firstlight likes this.
RadioFlyer7 is offline  
Old Oct 6, 22, 2:58 am
  #1910  
 
Join Date: Feb 2019
Location: UK. West Sussex
Programs: BAEC. Silver.
Posts: 627
Originally Posted by stifle View Post
I got back from a trip on the 22nd and the extra TPs posted on the 30th, taking us to 560. Mrs. stifle has been bumped to silver; our differing renewal years mean I am for now lacking two of the four BA flights needed.
So is this now taking 8-10 days for the Bonus points to be awarded

At this rate, I'll hopefully reach gold for the first time ever before the end of this month 😊
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Fatdickie is offline  
Old Oct 6, 22, 12:30 pm
  #1911  
 
Join Date: Oct 2018
Programs: BAEC Gold, IHG Platinum, ALL Gold, Bonvoy Gold Elite, HHonors Gold
Posts: 364
We're still both waiting on bonus TP for two bookings, 78 days and 53 days and counting since returning.

I'm on my third week of chat agents promising that my case will be resolved within a week, plus emails sent to every email address I could find.

What's the current wisdom in how to expedite these? Quite keen as this'll put us over the edge for Gold...
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groenroos is offline  
Old Oct 6, 22, 2:46 pm
  #1912  
 
Join Date: Feb 2019
Location: UK. West Sussex
Programs: BAEC. Silver.
Posts: 627
Originally Posted by groenroos View Post
We're still both waiting on bonus TP for two bookings, 78 days and 53 days and counting since returning.

I'm on my third week of chat agents promising that my case will be resolved within a week, plus emails sent to every email address I could find.

What's the current wisdom in how to expedite these? Quite keen as this'll put us over the edge for Gold...
Now this process seems to have been semi-automated, BAH need to continue to throw man-hours at the problem to get a team to work through the backlog of people waiting for example 78 days.
Although the original period was 60 wasn't it, so you are quite within your rights to be annoyed and chasing.
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Fatdickie is offline  
Old Oct 6, 22, 2:47 pm
  #1913  
 
Join Date: Dec 2017
Posts: 532
I'm also curious whether it's just the "basic" itineraries that are semi-automated. Has anyone with more complicated itineraires received the double TPs within 1-2 weeks

Last edited by zen100; Oct 7, 22 at 3:34 am
zen100 is offline  
Old Oct 6, 22, 4:58 pm
  #1914  
 
Join Date: Nov 2021
Posts: 54
Originally Posted by Fatdickie View Post
So is this now taking 8-10 days for the Bonus points to be awarded

At this rate, I'll hopefully reach gold for the first time ever before the end of this month 😊
I think it’s very much a matter of luck if and when they post. We had a BA Hol to Barbados 1st - 11th September. The bonus TPs for the outbound leg came, much to our surprise, on the 15th - exactly a fortnight after the relevant journey but now we’re both still waiting for our return Bonus TPs and we’re now over 3 weeks. This is the third BA Hol we’ve had with double TPs.Our first to Tenerife in Nov 21, posted double TPs after 30 odd days, but only after chasing; the second, again to TFS in Feb/ Mar 22 posted after 50 days, again after chasing as the delay impeded tier progression. At the moment it’s less urgent as I just need to requalify for gold by 31/12 under the reduced threshold so I have time.
Dorowilson is offline  
Old Oct 7, 22, 3:29 am
  #1915  
 
Join Date: Oct 2005
Location: Kent, UK
Programs: BA Gold; Virgin FF; United Airlines; American Airlines; and was frequent c/c churner - RIP!
Posts: 573
Excuse me being somewhat slow on this, but if I travel solo with a flight + car booking for the 5 days do I qualify for double tier points? I assume that two people travelling refers to hotel bookings.
zen100 likes this.

Last edited by higham44; Oct 7, 22 at 3:30 am Reason: Missed out 'being'
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Old Oct 7, 22, 3:33 am
  #1916  
 
Join Date: Dec 2017
Posts: 532
Originally Posted by higham44 View Post
Excuse me being somewhat slow on this, but if I travel solo with a flight + car booking for the 5 days do I qualify for double tier points? I assume that two people travelling refers to hotel bookings.
When the promotion was orginally launched, it had to be 2 persons minimum. But last year, it changed to include solo travellers.
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zen100 is offline  
Old Oct 7, 22, 12:25 pm
  #1917  
 
Join Date: Aug 2019
Programs: non
Posts: 26
Hello! I know the promotion does not apply when adding a hotel or a car to an existing flight only booking, but would it apply if my original booking was cancelled and I call BA to rebook with a car/hotel included?
Edit: I would rather not cancel for a refund and book with BA holidays, because flights are now very expensive.
Vahan Hovhannisyan is offline  
Old Oct 7, 22, 5:49 pm
  #1918  
 
Join Date: Oct 2018
Programs: BAEC Gold, IHG Platinum, ALL Gold, Bonvoy Gold Elite, HHonors Gold
Posts: 364
Originally Posted by Fatdickie View Post
Now this process seems to have been semi-automated, BAH need to continue to throw man-hours at the problem to get a team to work through the backlog of people waiting for example 78 days.
Although the original period was 60 wasn't it, so you are quite within your rights to be annoyed and chasing.
Slow and steady wins the Gold status well into the following collection year because of an unexplained, unreasonable, and unaffectable delay...

Oh man, now I'm already imagining them mistakenly awarding the bonus TPs into the next year and having to then chase that separately...
groenroos is offline  
Old Oct 8, 22, 12:55 am
  #1919  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 1,677
Originally Posted by Vahan Hovhannisyan View Post
Hello! I know the promotion does not apply when adding a hotel or a car to an existing flight only booking, but would it apply if my original booking was cancelled and I call BA to rebook with a car/hotel included?
Edit: I would rather not cancel for a refund and book with BA holidays, because flights are now very expensive.
You can try, don't know if it will work, let us know how you get on
firstlight is online now  
Old Oct 8, 22, 12:57 am
  #1920  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 1,677
Originally Posted by groenroos View Post
Slow and steady wins the Gold status well into the following collection year because of an unexplained, unreasonable, and unaffectable delay...

Oh man, now I'm already imagining them mistakenly awarding the bonus TPs into the next year and having to then chase that separately...
that does happen although it should credit to the date of the original booking. If you want the bonus points credited in the previous year to obtain status then call and it can be sorted out.
groenroos likes this.
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