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Double Tier Points on British Airways Holidays bookings

Double Tier Points on British Airways Holidays bookings

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Old Sep 1, 22, 6:53 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: firstlight
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Have your double Tier Points posted? If not (and 30 days have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

* Breaking News 31-Aug-2022 *
Offer extended to 30 September 2023
Changes:
1) The hotel/car element must be for a minimum of five nights for travel before 30 Sep 2023 ( was whole trip)
2) Double tier points awarded within 14 days of return sector (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions:
https://www.britishairways.com/en-gb...le-tier-points

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A Qualifying Booking is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking wont be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c) The hotel/car element of the package must be for a minimum of five nights for travel before 30 September 2023.

d) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points youve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 31 August 2022.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions


1. Do the points post automatically?

There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. Ive waited for a very long time and the points have not posted. What can I do?

See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?

Theres mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?

The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, theres no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?

It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?

It appears you have to have 5 hotel nights in the booking, a night flight doesnt count but if its all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?

Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?

Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?

Yes, a number of posters have had success all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?

If your flights are changed at the last moment BAHolidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. Its thought that you might get the bonus TPs but theres no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?

Yes, up until the end of the year.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?

Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?

Redemption holidays (avios plus a combination hotel) dont qualify. Using UUA or vouchers (for which you have to call BAHolidays to use)- its not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?

Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?

The answer seems to be No, There is at least one poster who has not picked up the car and got the double tier points - although in that case Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently are getting the bonus points.









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Old Sep 21, 22, 6:14 am
  #1846  
 
Join Date: Nov 2017
Posts: 1,162
Edit - Finally sorted. What a pain.

Last edited by RG1X; Sep 21, 22 at 9:02 am
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Old Sep 22, 22, 4:04 am
  #1847  
 
Join Date: Sep 2022
Programs: BA Exec Club
Posts: 1
Still can be up to 60 days for bonus points

Still waiting for bonus points for a return flight on 28th Aug - tried emailing, no response - called today, the customer service advisor said it can still take up to 60 days, as per the previous Ts & Cs, because the booking was before Sept 1st.
So now got to wait until Oct 27th before I can chase again, unless the points appear before then.

Full details:
LHR - IST - cabin CE - 23rd Aug
IST - LHR - cabin CE - 28th Aug

Bonus 80 points for LHR-IST added on 31st Aug - still no bonus points for IST - LHR - frustrating thing is these will take me to silver and I've got a flight coming up soon - hope will get silver before the flight so I can take advantage of the extra luggage allowance!
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Nibor22 is offline  
Old Sep 22, 22, 5:54 am
  #1848  
 
Join Date: Nov 2017
Posts: 1,162
Is there a list of the 80 tier point airport codes anywhere? I'd like to setup a search on the BA Cheap Holidays finder, but I only know a handful of them.

Edit - Did it manually. Does this look right? I'm aware Russia / Ukraine is missing...

ALG Algiers
AMM Amman
AYT Antalya
ATH Athens
BJV Bodrum
OTP Bucharest
CAI Cairo
CTA Catania
CHQ Chania
CFU Corfu
DLM Dalaman
FNC Funchal
LPA Gran Canaria
HEL Helsinki
HER Heraklion
IST Istanbul
KLX Kalamata
EFL Kefalonia
KGS Kos
ACE Lanzarote
LCA Larnaca
MLA Malta
RAK Marrakech
JMK Mykonos
PFO Paphos
PDL Ponta Delgada
KEF Reykjavik
RHO Rhodes
JTR Santorini
JSI Skiathos
SOF Sofia
TFS Tenerife
TER Terceira Island
SKG Thessaloniki
TIA Tirana
ZTH Zakynthos
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Last edited by RG1X; Sep 24, 22 at 7:37 am Reason: Fixed Bucharest / Added missing options.
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Old Sep 22, 22, 12:18 pm
  #1849  
 
Join Date: Jan 2016
Posts: 85
Originally Posted by RG1X View Post
Is there a list of the 80 tier point airport codes anywhere? I'd like to setup a search on the BA Cheap Holidays finder, but I only know a handful of them.

Edit - Did it manually. Does this look right? I'm aware Russia / Ukraine is missing...
I normally refer to this page, think there are a couple of extras you're missing https://www.headforpoints.com/2022/0...tier-points-2/
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Old Sep 22, 22, 4:05 pm
  #1850  
 
Join Date: Jul 2015
Location: United Kingdom
Programs: A3 *G; Honors Gold; Marriott Bonvoy Platinum Elite; IHG Diamond; Royal Air Maroc Gold (OWS)
Posts: 124
Originally Posted by passy777 View Post
I was also wondering about this.

I had a double tier point trip in March this year and I eventually got the bonus tier points credited in April which was still within my tier point collection year. I checked my statement and despite the qualifying trip being completed in March, the bonus TP element on my statement states the date of transaction AND posting in April, with no reference to the actual flights or corresponding PNR.

This got me thinking about those who may be embarking on a qualifying trip early/mid December 2022 who potentially won't get their bonus tier points credited to their accounts until after the reduced tier point promotion ends on December 31st - which could potentially (and very likely in some instances), impact on their retaining or elevating their status before their TP earning year is reset early next year.

When bonus TP's are added after the Dec 31st for trips prior to that date, I just don't have the confidence in BA's IT infrastructure to ensure that bonus tier points will be credited to the members account before the reduced tier point promotion cut-off date.

Hopefully I'm overthinking this and all will be well for those hoping to get their TP's bagged within the promotional period.
It is not overthinking. When they think the promotion, it seldomly perform well testing for different scenarios and business rules.
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simcity4000 is offline  
Old Sep 23, 22, 1:52 am
  #1851  
 
Join Date: Aug 2004
Location: London, UK
Programs: BA GGL, HHonors Diamond
Posts: 856
One correction I can see.

Originally Posted by RG1X View Post
BUH OTP Bucharest
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Last edited by David_Doyle; Sep 23, 22 at 2:02 am
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Old Sep 23, 22, 2:01 am
  #1852  
 
Join Date: Aug 2004
Location: London, UK
Programs: BA GGL, HHonors Diamond
Posts: 856
Duplicate
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Old Sep 23, 22, 3:08 am
  #1853  
 
Join Date: Feb 2019
Location: UK. West Sussex
Programs: BAEC. Silver.
Posts: 526
So how long on average is it now taking to receive the bonus TPs?

There seem to be a lot fewer complaints on this thread from exasperated flyers

There were reports of people getting the bonus TPs prior to completion of their holiday, but are BAH really now taking 10 to 14 days to credit the Bonus instead of 60 plus days following return ?
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Old Sep 23, 22, 4:47 am
  #1854  
 
Join Date: Aug 2020
Location: Chester
Programs: BA Gold, Hilton Diamond, Marriott Gold
Posts: 24
Originally Posted by Fatdickie View Post
So how long on average is it now taking to receive the bonus TPs?

There seem to be a lot fewer complaints on this thread from exasperated flyers

There were reports of people getting the bonus TPs prior to completion of their holiday, but are BAH really now taking 10 to 14 days to credit the Bonus instead of 60 plus days following return ?
Hi, I'm currently still on a BAH in Thailand, flew with QR on Monday from the UK. I have already had double TP's credited (on 22nd Sep) with bonus avios too.
Travellingberry is offline  
Old Sep 23, 22, 10:35 am
  #1855  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 1,536
So just booked an ATH CE return + car hire which nets 320 plus a nested economy flight for 40. So 360 in all. I've never been to Athens so it's an interesting weekend break. With a fair wind plus a 1120 TP holiday to Thailand via DOH that will get me past 2250 by early December and thus retain GGL to 2024. As an August month end getting 2250 TPs in 4 months is quite hard although BA IT has also been working in my favour
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Old Sep 23, 22, 10:44 am
  #1856  
 
Join Date: Nov 2021
Programs: BAEC
Posts: 114
Originally Posted by firstlight View Post
So just booked an ATH CE return + car hire which nets 320 plus a nested economy flight for 40. So 360 in all. I've never been to Athens so it's an interesting weekend break. With a fair wind plus a 1120 TP holiday to Thailand via DOH that will get me past 2250 by early December and thus retain GGL to 2024. As an August month end getting 2250 TPs in 4 months is quite hard although BA IT has also been working in my favour

Hope you've allowed five nights out there?
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Old Sep 23, 22, 10:50 am
  #1857  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 1,536
Originally Posted by sayling View Post
Hope you've allowed five nights out there?
Indeed, that would be a rookie error if I hadn't, there's a car hire for slightly more than a week so I can travel at weekends. The only fly in the ointment was the economy flight from ATH to LHR and back was priced in euros and both my BA amex cards refused to play.
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firstlight is online now  
Old Sep 23, 22, 11:51 am
  #1858  
 
Join Date: Dec 2017
Posts: 495
Originally Posted by passy777 View Post
This got me thinking about those who may be embarking on a qualifying trip early/mid December 2022 who potentially won't get their bonus tier points credited to their accounts until after the reduced tier point promotion ends on December 31st - which could potentially (and very likely in some instances), impact on their retaining or elevating their status before their TP earning year is reset early next year.

When bonus TP's are added after the Dec 31st for trips prior to that date, I just don't have the confidence in BA's IT infrastructure to ensure that bonus tier points will be credited to the members account before the reduced tier point promotion cut-off date.

Hopefully I'm overthinking this and all will be well for those hoping to get their TP's bagged within the promotional period.
As simcity4000 said, you're not overthinking it. This is precisely the type of issues that occur when it's not thought out fully.

Hopefully by then, the process will be so automated that it will be less of an issue. But it won't take much of a slip to generate a significant number of edge cases, especially if all those pre-Christmas holidays don't get double posted until the 1st week of Jan - after whatever process to extend those which have hit the reduced thresholds has been applied.
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Old Sep 23, 22, 12:20 pm
  #1859  
 
Join Date: Nov 2021
Programs: BAEC
Posts: 114
Originally Posted by zen100 View Post
As simcity4000 said, you're not overthinking it. This is precisely the type of issues that occur when it's not thought out fully.

Hopefully by then, the process will be so automated that it will be less of an issue. But it won't take much of a slip to generate a significant number of edge cases, especially if all those pre-Christmas holidays don't get double posted until the 1st week of Jan - after whatever process to extend those which have hit the reduced thresholds has been applied.
It should be recognised, however, that BA have mainly been exceptionally good at sorting things out, for example where things got posted incorrectly and it affected status. And with this seemingly new automated process in place, they should have more time on their hands to sort out such edge cases.
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Old Sep 24, 22, 2:38 am
  #1860  
 
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 559
I’m due to do two work trips in the next few months using this offer. Currently at around 6,600 TPs these journeys will, with the bonus TPs, should take me past 8,000 by my renewal date on 8 Nov.

Reading the helpful info above, it seems there is a risk that I will not get my bonus TPs by that renewal date.

I'm concerned I will miss out on the GUF1 x 2 (or other selected goodies) that I will be entitled to at 7,000 and 8,000.

Has anyone had any experience of this and whether the GGL line can help in fixing it?
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