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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 13, 2022, 10:37 pm
  #1816  
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Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,965
Originally Posted by Betteronacamel
I have to say, based on this thread, I wasn't particularly looking forward to chasing the bonus TPs down. I was very surprised that they posted pre-departure and I can't say that caused me any inconvenience.

I was half expecting this to be an error and that they would be scrubbed off/re-adjusted but all is still well @ 13.09.

Just out of interest, why would you be unhappy if the bonus posted early?
If your trip spanned a renewal year one would not want to loose the bonus points in the old year.

Loosing half is okay, but to loose the extra points for a flight in the next collection year would be unfair.
GentleGiant is offline  
Old Sep 14, 2022, 4:18 am
  #1817  
 
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Silver. BA Silver Emirates, Hotels: CC Gold, IHG Spire AMB, Hilton Diamond.
Posts: 1,487
Originally Posted by wilsnunn
Codeshares are included, I think that means that it would be possible to do a BA codeshare on QR to somewhere East and earn 1120 TPs on a single booking (with 4 long haul QR flights).

Hi, does anyone know if this works ?

That said, QR flights In biz from UK seem rather high at the moment, perhaps will change after the world cup.
Sisyphus1carus is offline  
Old Sep 14, 2022, 9:07 am
  #1818  
 
Join Date: Jul 2011
Location: LCY / LHR / ZRH / JNB
Programs: BA
Posts: 120
Originally Posted by zen100
You don't need to call BA Holidays to book - any BA telephone agent can book a flights + hotel/car package that will be a holiday booking.
Thanks! For some reason I had in my mind they were separate. GGL phone was able to do it so it worked out OK. They even did a complex routing as pre-planned from ITA Matrix. Took an hour on the phone so I felt sorry for the fellow but he handled it all with good grace. Got there in the end!
sayling likes this.
Thomathy is offline  
Old Sep 14, 2022, 10:38 am
  #1819  
 
Join Date: Feb 2005
Programs: BA Gold
Posts: 1,068
I booked a BA holiday to the Maldives via Doha with a combination of BA and QR flights last week, all with BA flight numbers. BA have now cancelled one of the BA operated flights and rebooked us onto a QR flight that does not have a BA flights number. I'm assuming no double tier points for that leg?
Londonjetsetter is offline  
Old Sep 14, 2022, 10:47 am
  #1820  
 
Join Date: Mar 2021
Location: Near Manchester
Programs: BAEC Gold
Posts: 397
You complied with the booking T&Cs at the time of booking, it is subsequently BA who have changed the booking. Might be able to claim them afterwards by raising a complaint.
LancashireFlyer is offline  
Old Sep 15, 2022, 7:06 am
  #1821  
 
Join Date: May 2014
Location: Glasgow
Programs: BAEC Gold, LH, EK, QR
Posts: 354
I didn't think I was going to be able to avail of the double TP holiday offer, but following the extension into 2023 I was able to find a 5 night deal From GLA-RAK in March - flights and hotel less than £500 PP for 480 TP, I'm chuffed with that - a good dent made towards next years gold and somewhere we actually wanted to go!

Fingers crossed for no cancellations....
GK1981 is offline  
Old Sep 15, 2022, 7:09 am
  #1822  
 
Join Date: Feb 2022
Location: London
Programs: BA Gold
Posts: 737
Originally Posted by GK1981
I didn't think I was going to be able to avail of the double TP holiday offer, but following the extension into 2023 I was able to find a 5 night deal From GLA-RAK in March - flights and hotel less than £500 PP for 480 TP, I'm chuffed with that - a good dent made towards next years gold and somewhere we actually wanted to go!

Fingers crossed for no cancellations....
"someone we actually wanted to go" - I don't think that's in the spirit of the double TP offer. You should be trying to maximise TPs, book a car hire you're not intending to pick up, and nest 2 B2B trips to some god-awful place you have no intention of leaving the airport. I think that's what BA gave us the offer for.
danmushman is online now  
Old Sep 15, 2022, 9:45 am
  #1823  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,347
Originally Posted by Londonjetsetter
I booked a BA holiday to the Maldives via Doha with a combination of BA and QR flights last week, all with BA flight numbers. BA have now cancelled one of the BA operated flights and rebooked us onto a QR flight that does not have a BA flights number. I'm assuming no double tier points for that leg?
they did that with us, tier points and bonus tps are payable.
firstlight is offline  
Old Sep 15, 2022, 9:51 am
  #1824  
 
Join Date: Feb 2020
Programs: British Airways Executive Club Gold, Marriott Bonvoy Titanium Elite, Hilton Diamond, IHG Diamond Amb
Posts: 1,770
Originally Posted by firstlight
they did that with us, tier points and bonus tps are payable.
You're saying you have received double tier points for flights with a QR flight number, not a BA one?
LancashireFlyer likes this.
Radiation Station is offline  
Old Sep 15, 2022, 9:58 am
  #1825  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,347
Originally Posted by Radiation Station
You're saying you have received double tier points for flights with a QR flight number, not a BA one?
yes, but after changes made by BA not in the original booking
firstlight is offline  
Old Sep 15, 2022, 10:28 am
  #1826  
 
Join Date: Feb 2020
Programs: British Airways Executive Club Gold, Marriott Bonvoy Titanium Elite, Hilton Diamond, IHG Diamond Amb
Posts: 1,770
Originally Posted by firstlight
yes, but after changes made by BA not in the original booking
Did they automatically credit you with double TPs for the QR codes flights or did you have to chase this up? I will be in a similar situation.
Radiation Station is offline  
Old Sep 15, 2022, 10:45 am
  #1827  
 
Join Date: Jul 2016
Location: Milton Keynes, UK
Programs: BA Gold (OW Emerald), TK Elite (*A Gold)
Posts: 573
Returned on the 6th September from a five night trip to TLV. Double tier points posted today - very happy!
jonr405 likes this.
stevebintley is offline  
Old Sep 15, 2022, 10:48 am
  #1828  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,347
Originally Posted by Radiation Station
Did they automatically credit you with double TPs for the QR codes flights or did you have to chase this up? I will be in a similar situation.
I chased it up, but this was a while ago when everything had to be chased. The bonus points got posted without comment for all legs of the trip including the non codeshare QR flights we had been rerouted onto.
Radiation Station likes this.
firstlight is offline  
Old Sep 16, 2022, 2:50 am
  #1829  
 
Join Date: May 2008
Location: Berkshire
Programs: BA Lifetime Gold, GGL/CCR, Hilton Diamond, Accor Plat, Pucci Fan Club
Posts: 1,778
Looking at a flight + car booking in First which includes five nights car hire and the red promo “double tier” points offer doesn’t show. Changed it to six nights just to check and also changed it to a flight + hotel just to test it and nothing shows the red promo offer anymore. I assume as long as the T&Cs are followed it will be fine? It isn’t a complicated booking.. BA flights from Heathrow to US. Five nights car hire. Holiday booking. This autumn.
oxtailsoup is online now  
Old Sep 16, 2022, 3:00 am
  #1830  
 
Join Date: Nov 2021
Posts: 59
Change in DTP conditions re hotel for entire BA Hol?

Until recently the BA small print governing the BA Hols DTP offer required one to stay in a hotel or have car hire for a minimum of 5 days and the entire duration of the holiday. Now since the extension for 2023, I can’t see this anywhere in the rules. I want to go to Bkk and get double Tier points as I want to book a BA Flight/ hotel package for a week or so but then defer the return flight by another 10 days as I have international membership of a spa there and clearly would not book that via a package, Until recently this has not been possible using the DTP - unless I booked a package with hotel but did not use the hotel element, but now it seems from the written terms that there’s nothing to prevent me from booking a BA Hols package with a minimum of 5 hotel nights and then spending time independently until my deferred flight home. I’d clearly need to ring BA to defer the flight so I rang BA hold via my Gold tel no. The operator spoke to her supervisor who was clear I could not do this and still get double tier points as I had to book a hotel/ car for the entire trip. She admitted the terms on paper were not clear now. They no longer specify full duration from what I can see.Does this mean that the terms have really changed or is it an oversight? Who do I contact for the definitive answer? I’m disappointed by BA Hols staff negativity when there’s nothing current to back it. The package element even with 5 nights accommodation will cost almost £9000 for 2 so I’m not exactly just a TP chaser on the cheap. Please advise. Thank you
Dorowilson is offline  


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