FTV on ticket booked with AMEX Travel

Old May 11, 21, 1:53 pm
Join Date: Nov 2017
Posts: 1,355
Originally Posted by Schwann View Post
So requesting an FTV on BA.com wouldn't work like in the usual sense?
No. If you submit a request on ba.com for an agent-issued booking you will receive an email rejecting your request and advising you to contact your agent.

The policy and instructions BA gives its agents - including Amex - is available free to all on the Travel Trade portal if you want to see how it works. In essence itís the same as a FTV if booked direct - i.e. a suspended booking with relaxed rules over reissue.

If - and only if - your agent books your original ticket through NDC, then they (note the agent, not you) can request an EMD e-voucher on your behalf. This can then be used in the normal way. I donít think Amex is connected to NDC yet, however.
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