Removal of Shoes at Security
#16
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,917
As a frequent flyer, I have learnt which of my shoes set off the detector and which do not. As a frequent observer of other passengers, I have learnt that very few seem to share this advanced knowledge of footwear. So I can completely understand why HAL insist on everyone taking them off, as it does very clearly cut down on the number of accidental detection triggers - which by necessity then require a security agent to come closer to you for a manual search, which increases the personal risk to them.
So the pertinent question really is why MAN has decided not to... and for that, we can only refer to the adage that MAN security is really a law unto itself.
So the pertinent question really is why MAN has decided not to... and for that, we can only refer to the adage that MAN security is really a law unto itself.
or maybe because track and trace deems at risk being in close contact for a minimum of 15 minutes, and a scan of the shoes is unlikely to last that long?
#17
Join Date: Nov 2004
Programs: BA GGL, LH FTL
Posts: 3,578
#19
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,161
Just absolute madness. Walking around in socks is dirty and having to touch one's shoes which have been in goodness knows what puddles and the like.... ugh.
And do the shoes go into bins with laptops, toiletries, and everything else? Ugh, super dirty.
Hopefully this nonsense goes away soon. This is an unhygienic and dirty practice.
And do the shoes go into bins with laptops, toiletries, and everything else? Ugh, super dirty.
Hopefully this nonsense goes away soon. This is an unhygienic and dirty practice.
#20
Join Date: Jun 2008
Location: GLA
Programs: BA Silver
Posts: 2,962
Just absolute madness. Walking around in socks is dirty and having to touch one's shoes which have been in goodness knows what puddles and the like.... ugh.
And do the shoes go into bins with laptops, toiletries, and everything else? Ugh, super dirty.
Hopefully this nonsense goes away soon. This is an unhygienic and dirty practice.
And do the shoes go into bins with laptops, toiletries, and everything else? Ugh, super dirty.
Hopefully this nonsense goes away soon. This is an unhygienic and dirty practice.
Apologies if your post is sarcasm, or if I’ve just been whooshed (the reference in particular to having to touch your own shoes makes me think it might be!).
#21
Join Date: Apr 2014
Location: UK
Programs: BA Executive Club, Flying Blue
Posts: 215
This is a topic that annoys me!
I'm usually quite a calm traveller but I really had to hold my tongue last October when flying through T5 for the first time since the pandemic had started...
There seemed to be a lack of security staff and people were piling up ahead of the metal detector as they do when no one is controlling it (so putting their stuff through then joining the queue)
At the time I went through, no one was in the place of the person who usually asks you "no belt or liquids, right?" - so I assumed all was okay.
Waited for a long time to go through then went through the detector, nothing went off and was cleared and some supervisor ran over to me and demanded I go back through the detector, past a crowd of people to find a tray and put my shoes through again on their own and come back....
Told it's my fault I didn't know that despite proclaiming they need to tell me this!
There was really no need for this. Or even this rule in general, I think it increases transmission personally. But in this specific case I get annoyed at rules for the sake of rules which cause more harm than common sense.
(tl;dr - I wish LHR would use common sense)
I'm usually quite a calm traveller but I really had to hold my tongue last October when flying through T5 for the first time since the pandemic had started...
There seemed to be a lack of security staff and people were piling up ahead of the metal detector as they do when no one is controlling it (so putting their stuff through then joining the queue)
At the time I went through, no one was in the place of the person who usually asks you "no belt or liquids, right?" - so I assumed all was okay.
Waited for a long time to go through then went through the detector, nothing went off and was cleared and some supervisor ran over to me and demanded I go back through the detector, past a crowd of people to find a tray and put my shoes through again on their own and come back....
Told it's my fault I didn't know that despite proclaiming they need to tell me this!
There was really no need for this. Or even this rule in general, I think it increases transmission personally. But in this specific case I get annoyed at rules for the sake of rules which cause more harm than common sense.
(tl;dr - I wish LHR would use common sense)
#23
Join Date: Nov 2018
Programs: CX, BA
Posts: 91
I do think there is a serious side - regardless of the inconvenience it may bring to already nervous travellers.
Put yourself in the shoes........... of the security staff.
Employers have a responsibility of duty of care, and they must take all reasonable precautions to protect their staff. Add in the fact that the unions will also have had an input, and bingo, there's the answer.
I do think though that on this occasion, some thoughts must be directed to the security staff and their well-being.
Put yourself in the shoes........... of the security staff.
Employers have a responsibility of duty of care, and they must take all reasonable precautions to protect their staff. Add in the fact that the unions will also have had an input, and bingo, there's the answer.
I do think though that on this occasion, some thoughts must be directed to the security staff and their well-being.
#25
Join Date: Nov 2017
Posts: 3,061
The US has had a ‘no shoes’ rule for years and no one complains, yet as soon as Heathrow does the same it’s as if the sky has fallen in. (Yes I know there’s an exemption for TSA-pre people, but I can’t believe every poster on here has that.)
At the end of the day, this is a short-term initiative to help security staff who have no choice but to deal closely with members of the public every day. A bit of compassion and support in their direction wouldn’t go amiss.
At the end of the day, this is a short-term initiative to help security staff who have no choice but to deal closely with members of the public every day. A bit of compassion and support in their direction wouldn’t go amiss.
#26
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,161
The US has had a ‘no shoes’ rule for years and no one complains, yet as soon as Heathrow does the same it’s as if the sky has fallen in. (Yes I know there’s an exemption for TSA-pre people, but I can’t believe every poster on here has that.)
At the end of the day, this is a short-term initiative to help security staff who have no choice but to deal closely with members of the public every day. A bit of compassion and support in their direction wouldn’t go amiss.
At the end of the day, this is a short-term initiative to help security staff who have no choice but to deal closely with members of the public every day. A bit of compassion and support in their direction wouldn’t go amiss.
Remind me not to travel to London until this nonsense is ended.
#27
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,953
I have TSA precheck and use it religiously. In the United States, Precheck persons just go through the metal detector. No backscatter nonsense, and as long as you have no metal, no alarms either. This would work better in Britain too and would be better for the security staff. Frequent fliers generally have precheck. It's really not hard to implement.
Remind me not to travel to London until this nonsense is ended.
Remind me not to travel to London until this nonsense is ended.
#29
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,667
This is where it becomes really gross. A pax may have just come out of the loos Landside and as we all know, the floors of toilets (particularly mens urinals) are covered in....well everyone knows! The shoes come off, go in a tray, tray is returned without being cleaned and quickly reused and the next pax puts into this same tray some items such as a coat. mobile phone, toiletries bag, laptop, all items they will then be very shortly handling again the other side of the scanner.
If this is the case, it beggars belief really.