Sofitel at LHR T5 closed until end of June [reopened 6th September 2021]

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Apr 24, 2021, 4:10 am

#16

deep_south

Join Date: Jun 2015

Posts: 107

We have a reservation with them in late May, I called them and they confirmed this. They are going to start contacting people from Monday to either cancel or transfer to the Hilton Garden Inn at T2/3 who offer the same testing package.

The _Banking_Scot likes this.

Apr 24, 2021, 4:16 am

#17

The _Banking_Scot

FlyerTalk Evangelist

Join Date: Oct 2001

Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat

Programs: Master of the Privy Purse des Muccis

Posts: 17,899

Quote:

Originally Posted by deep_south

Hi,

Quality wise that is a bit of a step down from Sofitel to HGI ( HGI location is ideal for T2- not so much for T5). Hopefully if the prices are lower at HGI a partial refund would also be in order.

Regards

TBS

Apr 24, 2021, 5:33 am

#18

sunshinebob

Join Date: Jan 2007

Location: living near Malaga

Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker

Posts: 2,109

Quote:

Originally Posted by The _Banking_Scot

As they are two different brands this also brings in the issue of status and points. It may be better to cancel and rebook.

The _Banking_Scot likes this.

Apr 24, 2021, 6:36 am

#19

Markie

Moderator: Hyatt Gold Passport & Star Alliance

Join Date: May 1998

Location: London, UK

Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL

Posts: 12,079

I contacted the hotel this morning who confirmed this, but have no idea how long it will be for.
Guests are being offered HGI T2/3 at same rate (!)

Apr 24, 2021, 6:44 am

#20

david55

Join Date: Sep 2002

Location: Bainbridge Island, WA

Posts: 8,960

delete

Last edited by david55; Apr 24, 2021 at 7:19 am Reason: insensitive post

Apr 24, 2021, 6:54 am

#21

aristoph

Join Date: Mar 2004

Location: London, UK

Posts: 5,104

Quote:

Originally Posted by david55

For me...all it does is attach a stigma to the property now knowing that people with covid probably stayed there.

stewardo, choosethedrew, BingBongBoy and 1 others like this.

Apr 24, 2021, 9:00 am

#22

deep_south

Join Date: Jun 2015

Posts: 107

Quote:

Originally Posted by Markie

I contacted the hotel this morning who confirmed this, but have no idea how long it will be for.
Guests are being offered HGI T2/3 at same rate (!)

I cancelled and rebooked myself, saved about £45.....!

Markie likes this.

Apr 24, 2021, 11:51 pm

#23

Phlyer2

Join Date: Jun 2020

Posts: 123

deleted

Last edited by Phlyer2; Apr 25, 2021 at 12:06 am Reason: Wrong thread.

Apr 26, 2021, 7:01 am

#24

deep_south

Join Date: Jun 2015

Posts: 107

One thing to note, the Sofitel test package gave overnight results, whereas the HGI package says "within 24 hours" - so not so useful for a morning flight...!

Apr 26, 2021, 7:32 am

#25

Dog250

Join Date: Mar 2020

Location: DUB/ABZ/GLA

Programs: Aer Club Silver | BAEC Bronze | ALL Silver | Sixt Platinum

Posts: 272

Quote:

Originally Posted by deep_south

One thing to note, the Sofitel test package gave overnight results, whereas the HGI package says "within 24 hours" - so not so useful for a morning flight...!

The Ibis Styles is offering on site testing though Bio-Grad Diagnostics. It's a PCR test.
Doesn't look like you can book a package like Sofitel. No word on prices or turn around time either.

Thanks!

Apr 26, 2021, 1:04 pm

#26

shefgab

Join Date: Feb 2006

Location: London

Programs: BAEC

Posts: 2,644

Quote:

Originally Posted by steveggetit

My wife & I were however having a joke & a giggle whether the Club Millesmie Lounge would remain open for any Punters paying the extra to get their alcohol fix!

Too late! It was taken over for Covid testing a few months ago. No Club for the time being.

Apr 26, 2021, 10:44 pm

#27

dylanks

Join Date: Dec 2009

Location: Arizona

Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)

Posts: 3,011

When I passed through earlier in the month, occupancy was ~10% so I’m sadly not surprised.

Apr 27, 2021, 1:30 am

#28

antichef

Join Date: Nov 2006

Programs: Seniors Bus Pass

Posts: 5,528

Quote:

Originally Posted by dylanks

When I passed through earlier in the month, occupancy was ~10% so I’m sadly not surprised.

I suspect that at £175 per night for the Travelodge (or similar) or £175 per night for the Sofitel that occupancy has considerably improved.

Considering that with reduced offering required (no bars or restaurants to operate) and everything as room service items that is probably more profitable per room than they have been for a few years.

Markie likes this.

Jun 10, 2021, 3:26 am

#29

samfrost93

Join Date: Aug 2018

Programs: BAEC Gold, Hilton Diamond

Posts: 152

Just called the hotel and was told they have extended quarantine until the end of August and there's a good chance they'll extend again.

becks1 likes this.

Jun 10, 2021, 3:44 am

#30

VSLover

Join Date: Oct 2005

Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond

Posts: 3,229

Quote:

Originally Posted by samfrost93

Just called the hotel and was told they have extended quarantine until the end of August and there's a good chance they'll extend again.

good work! but very annoying given it is one of the nicer options and obviously cannot beat the convenience. had fingers crossed i could book for later august but i guess not and will keep fingers crossed i can in september.

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