Flights booked in First have been cancelled and changed to Business
Apr 17, 2021, 11:53 am
#1
Original Poster
Join Date: Jul 2007
Location: Phoenix, Arizona
Programs: BA Silver
Posts: 94
Flights booked in First have been cancelled and changed to Business
ALL four of my flight segments that I booked in First have been cancelled and changed to Business. Since the flights have not been cancelled (yet) and only class of service cancelled can I ask for a cash refund instead of a voucher?
Apr 17, 2021, 12:02 pm
#2
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,803
So you are now on new flights, different flight numbers, from the original booking? If so then you can have a cash refund. If you are still on exactly the same flights then you can't insist on a cash refund, but depending on the details, it's somewhat improbable that all 4 flights operate without at least one cancellation.
Apr 17, 2021, 2:45 pm
#4
Original Poster
Join Date: Jul 2007
Location: Phoenix, Arizona
Programs: BA Silver
Posts: 94
Guess my question was moot - I received an email from BA about three hours after I posted this. One of my flights was pushed out by one day and then I found out one of my flights was cancelled (didn't get the email on this one). Called BA and will be getting a refund in 2-4 weeks. She suggested getting paid back with Avios, I don't think so 
, not a very good exchange rate.
I don't know how to delete this post - if one of the moderators can do that for me??
, not a very good exchange rate.I don't know how to delete this post - if one of the moderators can do that for me??
Apr 17, 2021, 2:54 pm
#5
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,543
Guess my question was moot - I received an email from BA about three hours after I posted this. One of my flights was pushed out by one day and then I found out one of my flights was cancelled (didn't get the email on this one). Called BA and will be getting a refund in 2-4 weeks. She suggested getting paid back with Avios, I don't think so , not a very good exchange rate.
I don't know how to delete this post - if one of the moderators can do that for me??
, not a very good exchange rate.I don't know how to delete this post - if one of the moderators can do that for me??
Apr 17, 2021, 3:50 pm
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Any ticket that contains a segment where a flight has been cancelled or significantly changed, e.g., at least 2 of yours, entitles you to a refund. If you were simply downgraded (likely because F is no longer offered) than you are due downgrade reimbursement.
Apr 17, 2021, 5:18 pm
#7
Join Date: Feb 2006
Location: UK
Programs: MUCCI, British Airways Executive Club Gold
Posts: 1,795
Apr 17, 2021, 6:17 pm
#8
Join Date: Jun 2016
Posts: 94
tom139 What dates? I see A availability wide open for the summer to TLV on speedbird
corporate-wage-slave out of interest might this qualify as an ec 261 downgrade claim? Unclear how long the flights, but given there is no first Europe cabin, I would think there is a possible 75% refund you are due?
corporate-wage-slave out of interest might this qualify as an ec 261 downgrade claim? Unclear how long the flights, but given there is no first Europe cabin, I would think there is a possible 75% refund you are due?
Last edited by OldNewYorker; Apr 17, 2021 at 9:08 pm
Apr 17, 2021, 11:55 pm
#9
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,803
corporate-wage-slave out of interest might this qualify as an ec 261 downgrade claim? Unclear how long the flights, but given there is no first Europe cabin, I would think there is a possible 75% refund you are due?