Outbound cancelled, but not the return
Mar 9, 2021, 3:54 am
#1
Original Poster
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
Outbound cancelled, but not the return
Informed today that Avios outbound on 9th May is cancelled, but return 7th June still ok (ie after magic 17th May), but on a separate booking. Do I have the right to refund the return as a separate booking, how would BA expect us to return if taken away the means to get there ?
Mar 9, 2021, 3:57 am
#3
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,948
They are separate bookings so there is no link between the two unfortunately. This is one of the things you need to consider when making separate booking rather than doing it as one return.
I would just sit on the June booking, it may be you get a cancellation in due course by June anyway. If not, an FTV would be possible.
I would just sit on the June booking, it may be you get a cancellation in due course by June anyway. If not, an FTV would be possible.
Mar 9, 2021, 4:11 am
#5
Original Poster
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
Mar 9, 2021, 9:57 am
#8
Original Poster
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
I am confused. I voluntarily cancelled a Jan 2021 to India, booked Feb 2020 but BA cancelled in Aug 2020 and I changed the booking to another day, was told cancel is £35 each. I claimed Book With Confidence (although unsure exactly where I stood timing-wise), nice agent saidstill £35 ea as the flight was operating. I claimed illegal to travel, also no visas being issued, still charged. Was I done?
Mar 9, 2021, 10:26 am
#9
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,813
I am confused. I voluntarily cancelled a Jan 2021 to India, booked Feb 2020 but BA cancelled in Aug 2020 and I changed the booking to another day, was told cancel is £35 each. I claimed Book With Confidence (although unsure exactly where I stood timing-wise), nice agent saidstill £35 ea as the flight was operating. I claimed illegal to travel, also no visas being issued, still charged. Was I done?
Mar 9, 2021, 10:30 am
#10
Join Date: Jul 2019
Programs: BAEC Bronze, Mucci recipient
Posts: 1,785
I am confused. I voluntarily cancelled a Jan 2021 to India, booked Feb 2020 but BA cancelled in Aug 2020 and I changed the booking to another day, was told cancel is £35 each. I claimed Book With Confidence (although unsure exactly where I stood timing-wise), nice agent saidstill £35 ea as the flight was operating. I claimed illegal to travel, also no visas being issued, still charged. Was I done?
You then mention that "nice agent saidstill £35 ea as the flight was operating". Is this the rescheduled flight you changed to? If you then decided to cancel this new flight then you would be charged £35 as I think the free change under BWC is only applicable one time.
Mar 9, 2021, 11:32 am
#11
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,376
Informed today that Avios outbound on 9th May is cancelled, but return 7th June still ok (ie after magic 17th May), but on a separate booking. Do I have the right to refund the return as a separate booking, how would BA expect us to return if taken away the means to get there ?
You *might* get an agent willing to do free of charge but don’t expect it. Other option is to wait and see if June flight is cancelled to take advantage of free change or take the booking as an FTV.
Mar 9, 2021, 12:29 pm
#12
Original Poster
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
Your post is confusing. You say BA cancelled in Aug 2020. That should have entitled you to get a full refund for free - no cancellation fee payable. Or change to another flight at your convenience, again for free.
You then mention that "nice agent saidstill £35 ea as the flight was operating". Is this the rescheduled flight you changed to? If you then decided to cancel this new flight then you would be charged £35 as I think the free change under BWC is only applicable one time.
You then mention that "nice agent saidstill £35 ea as the flight was operating". Is this the rescheduled flight you changed to? If you then decided to cancel this new flight then you would be charged £35 as I think the free change under BWC is only applicable one time.
Mar 9, 2021, 4:11 pm
#13
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The rule is simple.
If BA cancels, you are entitled to a full refund if that is what you wish.
If you cancel, then you are entitled to whatever the fare rules provide (as modified by BA's pandemic policy).
Whether it is legal for the passenger to travel has no impact on who bears the loss if the travel cannot occur.
If BA cancels, you are entitled to a full refund if that is what you wish.
If you cancel, then you are entitled to whatever the fare rules provide (as modified by BA's pandemic policy).
Whether it is legal for the passenger to travel has no impact on who bears the loss if the travel cannot occur.
Mar 10, 2021, 6:56 am
#15
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,555
Is that also true for an avios booking on a partner airline?