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Old Mar 9, 2022, 8:40 pm
  #1291  
 
Join Date: Dec 2001
Posts: 5,748
Originally Posted by dennyzrh
Verifly approved, but no OLCI for JFK-LHR-ZRH…. OLCI says: Error. We’re sorry, your OLCI can’t be completed right now. A BA representative have to check our Passport before you fly
Same last week for ZRH-LHR-SFO
This is a problem that has persisted with BA since at least Oct of last year. Not necessarily a Verify issue. Happened when BA alowed document uploads to their site and sent verified emails saying ine can do OLCI but still threw up that error when trying OLCI for many (requiring document verification at the airport).

Document and information inter-operability across multiple providers and sources is prone to many points of failure.
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Old Mar 10, 2022, 2:05 am
  #1292  
 
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Gold, BMI, ANA, HH Blue, SPG Gold
Posts: 2,063
I have used VeriFLY several times, but it won’t allow me to put British Airways in for a trip to Portugal. It only allows Aer Lingus. I’ve also tried the download of documents in the BA app and on manage my booking on my laptop, but it never saves the information and after several attempts I’ve given up and will do it at LHR.

yesterday we did a passenger locator form for Portugal, which I saved on my computer, but on the BA app there’s no space for uploading this information, you have to do it all over again.
botham is offline  
Old Mar 10, 2022, 2:32 am
  #1293  
 
Join Date: Sep 2004
Location: UK
Posts: 561
24 hours vs 1 day

Quick question - I'm flying to GCM tomorrow and have had an antigen test done this morning before work. This should be fine as Cayman Islands is a test the day before. However, Verifly is insistent that it must be 24 hours before, for which I'm just outside of. When BA come to check my paperwork, what will they use to decide who is right? Is there an authoritative source I can check?
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Old Mar 18, 2022, 7:24 am
  #1294  
 
Join Date: Jun 2019
Programs: BA Gold, EI, VS
Posts: 145
Trying to checkin for MAN-LHR-JFK-IND tomorrow and although I have successfully completed verifly and got the green tick, BA website is still not letting me check in, per this message ... any advice on what's wrong or is it just wait and see later in the day or present docs at MAN in the morning ?

allycat53 is offline  
Old Mar 18, 2022, 8:09 am
  #1295  
 
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, FB Platinum, MB Titanium, Hilton Diamond
Posts: 2,401
Try checking in for each flight separately. Normally with a US flight visa and document checks are required before boarding but you should be able to OLCI.
Did you get the green tick for both the LHR and JFK flight?
MaxFlyer is offline  
Old Mar 18, 2022, 8:41 am
  #1296  
 
Join Date: Jun 2019
Programs: BA Gold, EI, VS
Posts: 145
Originally Posted by MaxFlyer
Try checking in for each flight separately. Normally with a US flight visa and document checks are required before boarding but you should be able to OLCI.
Did you get the green tick for both the LHR and JFK flight?
It won't let me checkin for MAN-LHR or LHR-JFK. On verifly I have only completed "A Trip To USA", there is no option to do a trip within the UK now after the changes this morning.
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Old Mar 18, 2022, 9:24 am
  #1297  
 
Join Date: Feb 2010
Posts: 101
My mum is on the same flight and getting the same issue, so looks like an earlier start than planned
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vji6697 is offline  
Old Mar 18, 2022, 9:31 am
  #1298  
 
Join Date: Jul 2020
Location: Burnaby, Canada
Programs: BAEC Silver
Posts: 101
Verifly is no longer being used by BA
Radtel is offline  
Old Mar 18, 2022, 9:34 am
  #1299  
 
Join Date: Feb 2010
Posts: 101
Originally Posted by Radtel
Verifly is no longer being used by BA
its the traveldocs system. you get a tracking number, look at it and it says all docs are fine and verfied and to check in. But when you go to check in, it says the docs are not verified

However, I noticed that of the 2 docs it asked me to upload, only one is showing as verified, there is no mention of the 2nd doc so maybe that is an issue
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Old Mar 18, 2022, 11:23 am
  #1300  
 
Join Date: Apr 2018
Posts: 20
Originally Posted by Radtel
Verifly is no longer being used by BA
Where has this been stated / confirmed by BA?
tartan 201 is offline  
Old Mar 18, 2022, 12:11 pm
  #1301  
 
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,110
Originally Posted by tartan 201
Where has this been stated / confirmed by BA?
I can't confirm this is BA wide but flights to the UK don't require Verifly currently.

sunshinebob is online now  
Old Mar 18, 2022, 12:44 pm
  #1302  
 
Join Date: Apr 2018
Posts: 20
Originally Posted by sunshinebob
I can't confirm this is BA wide but flights to the UK don't require Verifly currently.
Yes, but that's because there's no restrictions on entering the UK. Restrictions (tests etc) are still in place for many destinations BA flies to from the UK, so Verifly (or similar) would still make sense.
tartan 201 is offline  
Old Mar 18, 2022, 2:24 pm
  #1303  
 
Join Date: Dec 2014
Programs: AC, AS, BA Silver/OW Sapphire, DL, SQ/*A Silver, Bonvoy Gold, HH Gold
Posts: 161
Originally Posted by Radtel
Verifly is no longer being used by BA
It is for outbound flights
"Outbound routes from the UK - Available on selected outbound routes (including all destinations in Antigua, Argentina, Bahamas, Bahrain, Barbados, Bermuda, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Egypt, France, Grenada, Israel, Jamaica, Japan, Jordan, Kuwait, Qatar, South Africa, St Lucia, Switzerland, Turks & Caicos, UAE and USA).

Common Travel Area - The Common Travel Area is comprised of the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. You don’t need to use VeriFLY if your journey is only within the Common Travel Area."
Doors Closing is offline  
Old Mar 18, 2022, 2:39 pm
  #1304  
 
Join Date: Nov 2016
Posts: 22
Originally Posted by allycat53
Trying to checkin for MAN-LHR-JFK-IND tomorrow and although I have successfully completed verifly and got the green tick, BA website is still not letting me check in, per this message ... any advice on what's wrong or is it just wait and see later in the day or present docs at MAN in the morning ?

had the exact same experience so frustrating I was on the BBC new north west last night about the chaos at Manchester airport. There is no BA premium check in so you have to show your verifly app and that’s it. Main thing is ensure you have completed your first nights accommodation in the USA. That was holding up check in for many. Arrive early and I mean early for your flight!!

check in staff said the verifly issue was impacting many. I tried everything to get check in to work to no avail.
Elegance645 is offline  
Old Mar 18, 2022, 9:38 pm
  #1305  
 
Join Date: Jul 2020
Location: Burnaby, Canada
Programs: BAEC Silver
Posts: 101
I fly to Canada often. I have used ArrivCan but never Verifly.
Again, a post that I did earlier. Thank you for contacting VeriFLY Support.

Travelers do not need to use VeriFLY for flights that arrive in the UK after 4am on the 18th.


For more information on VeriFLY, please check out our Help Centre.

If you have any further queries, please contact us and we'll be happy to assist!

Kind Regards,

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Daon Customer Support Representative

Last edited by Prospero; Mar 19, 2022 at 7:11 pm Reason: Cloak staff member’s name per FT rules
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