VeriFLY experiences
#1066
Join Date: Jul 2013
Location: West Sussex
Programs: BA Gold
Posts: 897
I have a trip to the US on Saturday the 29th. Tried to begin to upload some documents to VeriFLY and after entering the initial flight and personal details I get the error message -
Unable to save.
Please ensure you have an existing pass that contains the "Confident Traveler - USA" - "Passenger Details" requirement.
Which is odd as I am entering the details into the "Confident Traveler - USA" option
Anyone seen this? Any proposed resolution?
I have previously used VeriFLY successfully in recent months for Denmark and Spain, not the US though (not sure if this is a factor?)
Unable to save.
Please ensure you have an existing pass that contains the "Confident Traveler - USA" - "Passenger Details" requirement.
Which is odd as I am entering the details into the "Confident Traveler - USA" option
Anyone seen this? Any proposed resolution?
I have previously used VeriFLY successfully in recent months for Denmark and Spain, not the US though (not sure if this is a factor?)
This was not a timing issue. The error message remained all through to yesterday. Upon which I contacted VeriFLY who advised to delete the app, reinstall and recover your account, and start again.
it works fine now
#1067
Join Date: Oct 2019
Programs: OW Emerald / BAEC Gold
Posts: 472
My itinerary is PRG - LHR - MIA on February 18th and when i was flying to LAX in December the order of steps in checklist for the US trip was way different (vaccine passport, test, attestation) now it is attestation first and vaccine second. But that is not a problem. When I want to add the PRG - LHR leg the last date is 31st January and no more. I know about the restriction lifting in UK so it basically means that the verifly will no longer be needed for trips to the UK right? Or does the UK PLF for transit still needs to be filled?
#1068
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,769
My itinerary is PRG - LHR - MIA on February 18th and when i was flying to LAX in December the order of steps in checklist for the US trip was way different (vaccine passport, test, attestation) now it is attestation first and vaccine second. But that is not a problem. When I want to add the PRG - LHR leg the last date is 31st January and no more. I know about the restriction lifting in UK so it basically means that the verifly will no longer be needed for trips to the UK right? Or does the UK PLF for transit still needs to be filled?
#1069
Join Date: Jan 2022
Location: Manchester, UK
Posts: 49
A have a few questions. I have a booking next month which is MAN-LHR > LHR-JFK.
1. Should I get the Verifly app now or are you prompted to do this when you try to check-in online?
2. If Verifly fails to work, do you envison check-in at MAN T1 to be busy at around 4am on a Friday?
3. Which documents do Verifly require to check-in successfully?
Thank you
1. Should I get the Verifly app now or are you prompted to do this when you try to check-in online?
2. If Verifly fails to work, do you envison check-in at MAN T1 to be busy at around 4am on a Friday?
3. Which documents do Verifly require to check-in successfully?
Thank you
#1070
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,769
You need a Lateral Flow or PCR the day before travel, so there is virtually nothing you can usefully do until say 5 days to departure. There may be changes to the requirements by then anyway. At that point upload your vaccine certificate, then do the online attestation, and finally upload the test result as soon as you have it. So if you were vaccinated by NHS England the only thing that typically is a flap is the test result. Upload for manual check, only some Collinson tests are automated. Try to ensure you have a clear match on paperwork and the ticketed name, OLCI may not work initially but after a few hours it may do so. MAN will be busy at that time, but they will be used to dealing with anyone not able to get VeriFLY working. I'd almost advocate arriving 75 minutes to departure since that at least limits your waiting time, and so long as you are in the queue they won't offload you.
#1071
Join Date: Jan 2022
Location: Manchester, UK
Posts: 49
You need a Lateral Flow or PCR the day before travel, so there is virtually nothing you can usefully do until say 5 days to departure. There may be changes to the requirements by then anyway. At that point upload your vaccine certificate, then do the online attestation, and finally upload the test result as soon as you have it. So if you were vaccinated by NHS England the only thing that typically is a flap is the test result. Upload for manual check, only some Collinson tests are automated. Try to ensure you have a clear match on paperwork and the ticketed name, OLCI may not work initially but after a few hours it may do so. MAN will be busy at that time, but they will be used to dealing with anyone not able to get VeriFLY working. I'd almost advocate arriving 75 minutes to departure since that at least limits your waiting time, and so long as you are in the queue they won't offload you.
That's great, thank you for the quick response. I appreciate it!
#1072
Join Date: Jan 2022
Posts: 7
A quick one with a couple of questions if someone doesn't mind answering.
I'm planning to use Verifly as I don't want to have to check in at the airport as conscious my group could not end up sitting together (seats are far too expensive for my flight)
We are flying at 9.50 so we have booked Rapid Antigen Tests for 8am the day before with results within 15 minutes. This is to enable me to get the verifly process started as quickly as possible before online check in opens.
1. How long does it normally take to verify the test and vaccine documents uploaded ( I have booked with Express Cignpost)
2. I set up a new email to sort everything out for this holiday (my OCD!) everything will have the same email (tests, travel to the airport, estas) apart from my BA login as this is my original personal email I've had for ages and obviously my NHS login for covid passes. Is this likely to cause any issues or is it not worth worrying about. My only thought is that trying to check in online with BA with a verifly account under a different email.
Thanks.
I'm planning to use Verifly as I don't want to have to check in at the airport as conscious my group could not end up sitting together (seats are far too expensive for my flight)
We are flying at 9.50 so we have booked Rapid Antigen Tests for 8am the day before with results within 15 minutes. This is to enable me to get the verifly process started as quickly as possible before online check in opens.
1. How long does it normally take to verify the test and vaccine documents uploaded ( I have booked with Express Cignpost)
2. I set up a new email to sort everything out for this holiday (my OCD!) everything will have the same email (tests, travel to the airport, estas) apart from my BA login as this is my original personal email I've had for ages and obviously my NHS login for covid passes. Is this likely to cause any issues or is it not worth worrying about. My only thought is that trying to check in online with BA with a verifly account under a different email.
Thanks.
#1073
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,769
1. How long does it normally take to verify the test and vaccine documents uploaded ( I have booked with Express Cignpost)
2. I set up a new email to sort everything out for this holiday (my OCD!) everything will have the same email (tests, travel to the airport, estas) apart from my BA login as this is my original personal email I've had for ages and obviously my NHS login for covid passes. Is this likely to cause any issues or is it not worth worrying about. My only thought is that trying to check in online with BA with a verifly account under a different email.
2. I set up a new email to sort everything out for this holiday (my OCD!) everything will have the same email (tests, travel to the airport, estas) apart from my BA login as this is my original personal email I've had for ages and obviously my NHS login for covid passes. Is this likely to cause any issues or is it not worth worrying about. My only thought is that trying to check in online with BA with a verifly account under a different email.
2. Not worth worrying about. Not sure I see the benefit in having multiple email addresses, it certainly not something I would do. But for OLCI versus VeriFLY it doesn't matter, it isn't part of the process.
#1074
Join Date: Jan 2022
Posts: 7
1. You will need to upload your test certificate for VeriFLY to manually check (the second option on the screen). This can take anywhere from 10 minutes to 4 hours. The latter was on a peak Friday before Christmas. Depending on your destination, the other things required are usually quick, or in the case of NHS QR codes for vaccinations, instant.
2. Not worth worrying about. Not sure I see the benefit in having multiple email addresses, it certainly not something I would do. But for OLCI versus VeriFLY it doesn't matter, it isn't part of the process.
2. Not worth worrying about. Not sure I see the benefit in having multiple email addresses, it certainly not something I would do. But for OLCI versus VeriFLY it doesn't matter, it isn't part of the process.
I know but as I'm organising and booking everything for a group of people I wanted to have it all in a separate place for easy access especially when we're in the US.
Out of interest how does BA link with your Verifly account? Is it something once you've got the green tick?
#1075
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,769
#1077
Join Date: Jan 2022
Posts: 7
Have you uploaded your vaccine certificate into the checklist? I did this last night to get my return trip ready (not even going for another couple of weeks) and as soon as I uploaded my QR code, the testing part of the app greyed out for the flight back and all I need to do is PLF
#1078
Join Date: Jan 2010
Posts: 3,190
Have you uploaded your vaccine certificate into the checklist? I did this last night to get my return trip ready (not even going for another couple of weeks) and as soon as I uploaded my QR code, the testing part of the app greyed out for the flight back and all I need to do is PLF
rb211.
#1079
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,757
#1080
Join Date: Jan 2010
Posts: 3,190
Thanks, c-w-s, but this has to do with the time of the flight from the West Coast being in GMT. If you pick the correct date (i.e. date that actually matches your departure time/date converted to GMT) then one cannot do early check-in because the date of the flight and the Verifly date doesn't match. If one enters the prior date then one cannot do early check-in for some other indeterminate reason. So this isn't to do with test date/times, but with flight times it works out all by itself, but in GMT which messes up dates for West Coast flights! That's how it was in late December.
rb211.
rb211.
rb211.