VeriFLY experiences

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Sep 27, 2021, 2:23 pm

#406

bhbloke

Join Date: May 2016

Location: London

Programs: BA Gold, Accor Gold

Posts: 1,429

Quote:

Originally Posted by jamienbaker

Is it like this every month, or is this an implication that Verifly is going away?

It's like it every day, they only add the days a few days in advance as you can't submit paperwork too early.

Sep 27, 2021, 2:58 pm

#407

BillyBleach

Join Date: Jul 2013

Location: West Sussex

Programs: BA Gold

Posts: 897

Fly to DXB on the 3rd. VeriFLY still not allowing me to configure a trip to UAE for dates beyond September

Sep 27, 2021, 3:15 pm

#408

pampa

Join Date: Jan 2019

Posts: 352

Quote:

Originally Posted by bhbloke

It's like it every day, they only add the days a few days in advance as you can't submit paperwork too early.

I was checking the app since the middle of the month and they had two weeks in advance until the end of the month.

jamienbaker, aks120, Ruth4325 and 1 others like this.

Sep 27, 2021, 11:13 pm

#409

rayfes

Join Date: Nov 2008

Location: Austin, TX

Programs: Free agent AAdvantage LT GLD

Posts: 221

Quote:

Originally Posted by mguinness

Had a confusing experience last Friday when uploading test results for entry into USA with manual review option. Did the BinaxNow test using Navica and got a negative result. First tried uploading a screenshot of the PDF from eMed Labs which wasn't accepted. Then tried uploading image of pass from Navica app which wasn't accepted - but this worked for someone else who was travelling. Then tried uploading the screenshot of the PDF again and it was finally accepted. So I suppose the moral of the story is if you don't at first succeed, try, try again. I guess it depends on who manually reviews the uploaded image, but it isn't consistent. I never tried uploading the PDF document from eMed as it's password protected which I thought would cause difficulties.

I had this exact same experience with the BinaxNow telehealth test with eMed Labs. I even contacted support and they said they couldn't tell me why the test result wasn't accepted. On the 4th try it was accepted. One issue is that the test time is reported with the time zone UTC and you have enter the test time in the form with the test result doc. But there is no way to enter the timezone on the form. In my case I did the test at 8:46am EDT but the test result said 12:46 UTC. When I put in 12:46 as the test time I couldn't submit the result because the app said the test time was in the future. So I entered the local time (8:46am) for the test and the form was accepted but the result was declared invalid. On my 4th try it was actually after 12:46p local time so I entered 12:46p as the test time. The result was accepted but I don't know if this is why the previous one weren't.

I had a laptop with me so I opened their password protected PDF and then printed to PDF which gave me a non password protected version. 2 of the results I submitted were from screenshots of the PW protected PDF but the 3rd one that was rejected was the PW removed PDF.

Sep 27, 2021, 11:19 pm

#410

rayfes

Join Date: Nov 2008

Location: Austin, TX

Programs: Free agent AAdvantage LT GLD

Posts: 221

Used it for a trip to GGT (Exuma Bahamas). On the way there I was able to OLCI and get my boarding passes. On return I did OLCI but the app said GGT didn't support mobile boarding passes. At the airport the TA quickly accepted the green check mark and I didn't have to show my covid test result so this was a positive experience.

I did get the dreaded SSSS though. They made me turn on all of my electronic devices (laptop, e-reader, phone) and make them do something to show that they had some level of functionality. Then a pat down. Took about 3 min. Didn't go through my luggage.

Sep 27, 2021, 11:28 pm

#411

VSLover

Join Date: Oct 2005

Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond

Posts: 3,233

so i could get checked JFK-LHR but now that im in the US i cannot do a trip LHR-ATH because it only offers JFK-ATH. ugh stupid app.

Sep 28, 2021, 5:30 am

#412

EDIwanderer

Join Date: Mar 2018

Location: Edinburgh

Programs: BAEC Gold, ITA Volare Executive

Posts: 450

I used the in-app contact feature to ask about October dates. This is the reply I got. Not the most helpful!

jamienbaker likes this.

Sep 28, 2021, 5:52 am

#413

tjcxx

Join Date: Apr 2018

Location: LON, between FAB and EGTD

Programs: OWS - AA Lifetime Platinum, BA nobody (blue)

Posts: 863

October dates were available some days ago. I started the process for both ways for my trip on 6th to 16th October.

I suspect they have pulled the October availability while they re-configure things with all the changes coming up.

Sep 28, 2021, 6:46 am

#414

hammers2958

Join Date: Nov 2016

Location: London

Programs: BA, Marriott, Starwood, Hyatt

Posts: 44

Quote:

Originally Posted by hammers2958

Flying NCE - LCY on Friday 1 October. VeriFLY only working for September flights at present. Normally one can start uploading documents a week or so in advance. Any idea what’s happening?

VeriFLY finally updated and allowed me to start the process.

Sep 28, 2021, 8:25 am

#415

ckendall

Join Date: Jun 2011

Location: DCA

Programs: AA EXP; BoNVoY Tit LTP

Posts: 1,923

Quote:

Originally Posted by pampa

Same problem here. Verifly stops at Sept 30. I wanted to start uploading paperwork soon.

Today Verifly seemed to add all dates up to October 15. So maybe they load a bunch at once.

jamienbaker and EDIwanderer like this.

Sep 28, 2021, 8:32 am

#416

happeemonkee

Join Date: Jun 2005

Location: T' North West

Programs: BAEC Gold

Posts: 655

Im trying to add a trip to Spain from the UK and the only airline options to choose from are AA and Aer Lingus. Any idea on what's happening?

Sep 28, 2021, 10:18 am

#417

JeffBHD

Join Date: Nov 2004

Programs: BA Gold, Marriott Titanium

Posts: 574

All details and attachments successfully loaded and the green tick achieved for AMM-LHR. Checkin agent had never seen the app before and had no idea what it meant. Cue digging out the paper copies of the documents.....

Sep 28, 2021, 11:02 am

#418

paulaf

Join Date: May 2010

Posts: 2,345

Quote:

Originally Posted by ckendall

Today Verifly seemed to add all dates up to October 15. So maybe they load a bunch at once.

So if you cancel a trip unfortunately as it doesn't allow you to amend dates, why do I have to retake my saved companions photo again? Am I doing something wrong? Can't be right to have to keep taking a photo of the same companion?

Sep 28, 2021, 4:07 pm

#419

Aus_Mal

Join Date: Dec 2004

Location: London

Posts: 6,265

Don't like how you have to agree that you're taking a printed copy of the UK arrivals form (plc) to the airport before you can finish the verification process .

Really not sure why they dictate that!

Sep 28, 2021, 4:13 pm

#420

jpmcdonough

Join Date: Jul 2006

Location: Oceanside, CA

Programs: LT AAdvantage Gold

Posts: 539

Last month (August) we flew LAX/LHR on BA and used Verifly. We diligently supplied all the requested info to the app. Got a huge smile out of the agent at LAX who looked no further at our docs. A couple of weeks later (September) we flew ZAG/LHR on BA and the agent was delighted with us and checked no further. We then checked in with AA at LHR and showed our Verifly to the AA security grilling guy and he looked no further.

We were 3 for 3 on Verifly. Total satisfaction for the two of us.

The only time any documents were actually verified was when we landed in Ljubljana.