VeriFLY experiences
May 30, 2021, 3:35 am
#16
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,968
Flying from SKG to LAX through LHR. I get all my info in to the app (QR code for PLF, negative covid test) for the SKG-LHR trip and complete the questionarie. Surpisingly my test is validated and I'm given approval about 18 hours before. On the way out they were adamant that it was 6 hours prior.
Here's where it broke down. I get to the BA agent at SKG (Thessaloniki, Gr) and show her the app and she says "What is that?" I tell her it's the app BA wanted me to fill out before flying to validate my covid test, and she says "I've never heard of that, I need to see your covid test." I tell her it's already been validated, and she says "well how do I know the date that you took it?" I again told her that this is a BA thing that has everything pre-validated so I don't have to pull out my covid test, and she says "no, that doesn't work, I need to see your covid test."
On the way out here to Greece, they didn't get it ready in time for me to check in for my first flight, and I didn't require it at the DFW gate for the flight to LHR, as it had facial recognition and they didn't ask for anything.
Oh well, it's a good idea, just poorly implemented.
Here's where it broke down. I get to the BA agent at SKG (Thessaloniki, Gr) and show her the app and she says "What is that?" I tell her it's the app BA wanted me to fill out before flying to validate my covid test, and she says "I've never heard of that, I need to see your covid test." I tell her it's already been validated, and she says "well how do I know the date that you took it?" I again told her that this is a BA thing that has everything pre-validated so I don't have to pull out my covid test, and she says "no, that doesn't work, I need to see your covid test."
On the way out here to Greece, they didn't get it ready in time for me to check in for my first flight, and I didn't require it at the DFW gate for the flight to LHR, as it had facial recognition and they didn't ask for anything.
Oh well, it's a good idea, just poorly implemented.
May 31, 2021, 8:26 pm
#18
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,543
I flew LAX to LHR in March on BA (and the return a couple of weeks later on AA) and had no complaints at all about VeriFLY. Uploaded documents were confirmed pretty quickly and the check-in agents took a look at the app for about five seconds before telling me I was good to go. It obviously didn't save me much time when landing at LHR, as border security still wanted to see all of my documents, but as far as checking in was concerned, it meant that the process was no longer than I would normally expect.
I'll give VeriFLY a go for the trip and report back here
Jun 3, 2021, 10:30 am
#19
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,543
Just an update. I loaded verifly this morning and input the negative covid test doc for my flight tomorrow and got authorization in 5 mins. Uploaded PLF using the QR code and it recongnized it. Everything fine and just need to complete the final "before the airport" bit, but seems I am good to go. Whether the BA checkin agents will accept it is another matter, but it does give me the confidence that the documents I have got meet the standards laid out by BA.
Jun 4, 2021, 2:42 pm
#20
Join Date: Jan 2014
Posts: 13
Just downloaded Verifly App.
I'm puzzled about exactly what I'm meant to do to make it work.
It says Browse Pass or Scan your personalized QR Code.
I don't have a personalized QR Code.
When I click Browse Pass it just has a list of ten things starting with "A Trip to Aruba". Not sure what these are, but nothing to do with me.
How do I go about adding travel documents?
I'm puzzled about exactly what I'm meant to do to make it work.
It says Browse Pass or Scan your personalized QR Code.
I don't have a personalized QR Code.
When I click Browse Pass it just has a list of ten things starting with "A Trip to Aruba". Not sure what these are, but nothing to do with me.
How do I go about adding travel documents?
Jun 4, 2021, 2:54 pm
#21
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,543
Just downloaded Verifly App.
I'm puzzled about exactly what I'm meant to do to make it work.
It says Browse Pass or Scan your personalized QR Code.
I don't have a personalized QR Code.
When I click Browse Pass it just has a list of ten things starting with "A Trip to Aruba". Not sure what these are, but nothing to do with me.
How do I go about adding travel documents?
I'm puzzled about exactly what I'm meant to do to make it work.
It says Browse Pass or Scan your personalized QR Code.
I don't have a personalized QR Code.
When I click Browse Pass it just has a list of ten things starting with "A Trip to Aruba". Not sure what these are, but nothing to do with me.
How do I go about adding travel documents?
Jun 4, 2021, 2:58 pm
#22
Join Date: Oct 2017
Location: Surrey
Programs: BAEC - Gold
Posts: 882
Am I missing something obvious...
Filled in the PLF and downloaded a .pdf version.
VeriFLY only lets me take a photo of the QR code on the PLF. Which my phone can’t do because the .pdf is stored on the phone.
There’s no other way of entering the PLF number as the number entry field is greyed out.
To echo the comments above, I’m not surprised only one person used it on a flight recently. It’s a dreadful app...
🤦♂️
TFC
Filled in the PLF and downloaded a .pdf version.
VeriFLY only lets me take a photo of the QR code on the PLF. Which my phone can’t do because the .pdf is stored on the phone.
There’s no other way of entering the PLF number as the number entry field is greyed out.
To echo the comments above, I’m not surprised only one person used it on a flight recently. It’s a dreadful app...
🤦♂️
TFC
Jun 4, 2021, 3:12 pm
#24
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,543
Am I missing something obvious...
Filled in the PLF and downloaded a .pdf version.
VeriFLY only lets me take a photo of the QR code on the PLF. Which my phone can’t do because the .pdf is stored on the phone.
There’s no other way of entering the PLF number as the number entry field is greyed out.
To echo the comments above, I’m not surprised only one person used it on a flight recently. It’s a dreadful app...
🤦♂️
TFC
Filled in the PLF and downloaded a .pdf version.
VeriFLY only lets me take a photo of the QR code on the PLF. Which my phone can’t do because the .pdf is stored on the phone.
There’s no other way of entering the PLF number as the number entry field is greyed out.
To echo the comments above, I’m not surprised only one person used it on a flight recently. It’s a dreadful app...
🤦♂️
TFC
Jun 4, 2021, 3:26 pm
#27
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,803
Inbound to the UK is ok, as is UK to USA, so that covers those examples. But yes, it's a limited list and probably one of the two biggest flaws. The other being that it is clearly operating at BA's advantage rather than the passengers'. It works in those places where BA has a rpotential resource issue (e.g. LHR T5), but less well in locations where there are enough ground staff to manually check.
Jun 4, 2021, 3:29 pm
#28
Join Date: Jan 2014
Posts: 13
Inbound to the UK is ok, as is UK to USA, so that covers those examples. But yes, it's a limited list and probably one of the two biggest flaws. The other being that it is clearly operating at BA's advantage rather than the passengers'. It works in those places where BA has a rpotential resource issue (e.g. LHR T5), but less well in locations where there are enough ground staff to manually check.