VeriFLY experiences
Sep 1, 21, 9:58 pm
#227
Join Date: Feb 2013
Location: New York City
Programs: JAL Diamond / Oneworld Emerald
Posts: 410
Has anyone had trouble getting eMed Abbot BinaxNOW results getting accepted by VeriFLY?
I've uploaded both the NAVICA screenshot and the detailed lab results PDF and they were both rejected. They won't tell me what I'm doing wrong either...
EDIT: Somehow it worked after I uploaded a 2nd time.
I've uploaded both the NAVICA screenshot and the detailed lab results PDF and they were both rejected. They won't tell me what I'm doing wrong either...
EDIT: Somehow it worked after I uploaded a 2nd time.
Last edited by mhy; Sep 1, 21 at 11:58 pm
Sep 2, 21, 2:34 am
#228
Join Date: May 2010
Posts: 2,297
Originally Posted by mhy
Has anyone had trouble getting eMed Abbot BinaxNOW results getting accepted by VeriFLY?
I've uploaded both the NAVICA screenshot and the detailed lab results PDF and they were both rejected. They won't tell me what I'm doing wrong either...
EDIT: Somehow it worked after I uploaded a 2nd time.
I've uploaded both the NAVICA screenshot and the detailed lab results PDF and they were both rejected. They won't tell me what I'm doing wrong either...
EDIT: Somehow it worked after I uploaded a 2nd time.
Sep 2, 21, 4:36 am
#230
Join Date: Jul 2010
Location: UK
Programs: BA Gold
Posts: 965
Originally Posted by paulaf
Has anyone had an experience with Verifly not working? Do you get another chance to resubmit the documents, does it tell you which one is incorrect? Wouldn't fancy gong to the airport if they were declined.
Sep 2, 21, 5:16 am
#231
Join Date: Jul 2011
Location: Chicago, USA
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 654
VERIFLY wrong about English COVID test requirements
Apologies if this has been mentioned elsewhere... But Verifly is simply wrong about the requirements for the COVID test to fly to LHR. I've just had one rejected for being outside 72 hours - but that is not what is required. It's any time on the three days before. I'm flying tomorrow and my test was done on Tuesday at 74 hours out. The official UK website is crystal clear that this is OK - but Verifly thinks it knows better. Anyone know how to make Verifly correct its approach - or to get its client, BA, to tell it to do so?
Sep 2, 21, 5:43 am
#232
Join Date: Mar 2011
Location: UK
Programs: BA Gold
Posts: 220
Used this for the first time leaving Gibraltar yesterday and it was a great success. Very busy flight and awful lot of people either with the wrong documents, no documents, incomplete documents or documents they had no way of showing - taking anything upto 10 minutes for most groups to be processed. The Gibair lady at the desk couldn't contain her excitement when she saw us whip out the app, we were the only ones that day to have shown it. Processed, computer satisfied and 2 bags on their way in no more than 2 minutes.
Sep 2, 21, 6:03 am
#233
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 55,193
Yes it is 3 days not 72 hours. If you go to
https://support.myverifly.com/
and then in the green blob at the bottom right for Help, enter a word like "incorrect" and then when it doesn't find anything and you can type in a message below. The relevant Statutory Instrument is here and it is in Schedule 12:
https://www.legislation.gov.uk/uksi/2021/582/made
Let us know what happens!
https://support.myverifly.com/
and then in the green blob at the bottom right for Help, enter a word like "incorrect" and then when it doesn't find anything and you can type in a message below. The relevant Statutory Instrument is here and it is in Schedule 12:
https://www.legislation.gov.uk/uksi/2021/582/made
Let us know what happens!
Sep 2, 21, 6:33 am
#234
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 14,890
Originally Posted by corporate-wage-slave
Yes it is 3 days not 72 hours. If you go to
https://support.myverifly.com/
and then in the green blob at the bottom right for Help, enter a word like "incorrect" and then when it doesn't find anything and you can type in a message below. The relevant Statutory Instrument is here and it is in Schedule 12:
https://www.legislation.gov.uk/uksi/2021/582/made
Let us know what happens!
https://support.myverifly.com/
and then in the green blob at the bottom right for Help, enter a word like "incorrect" and then when it doesn't find anything and you can type in a message below. The relevant Statutory Instrument is here and it is in Schedule 12:
https://www.legislation.gov.uk/uksi/2021/582/made
Let us know what happens!
Sep 2, 21, 9:00 am
#236
Join Date: Feb 2013
Location: New York City
Programs: JAL Diamond / Oneworld Emerald
Posts: 410
Originally Posted by paulaf
Has anyone had an experience with Verifly not working? Do you get another chance to resubmit the documents, does it tell you which one is incorrect? Wouldn't fancy gong to the airport if they were declined.
VeriFLY is optional at least for BA, if the documents get rejected or whatever you just have to manually show them at airport check-in.
Sep 2, 21, 10:00 am
#237
Join Date: Aug 2011
Location: Paris, FR
Programs: AF/KL Plat, AA EXP, A3*G, UA *G, LH FTL, CCarlson Gold, HH Gold
Posts: 767
Originally Posted by mhy
Has anyone had trouble getting eMed Abbot BinaxNOW results getting accepted by VeriFLY?
I've uploaded both the NAVICA screenshot and the detailed lab results PDF and they were both rejected. They won't tell me what I'm doing wrong either...
EDIT: Somehow it worked after I uploaded a 2nd time.
I've uploaded both the NAVICA screenshot and the detailed lab results PDF and they were both rejected. They won't tell me what I'm doing wrong either...
EDIT: Somehow it worked after I uploaded a 2nd time.
Sep 2, 21, 10:23 am
#238
Join Date: Feb 2013
Location: New York City
Programs: JAL Diamond / Oneworld Emerald
Posts: 410
Originally Posted by Oxymore
Did you do anything different the second time? I was having the same problem. What did you put as lab name?
Sep 2, 21, 10:26 am
#239
Join Date: Aug 2011
Location: Paris, FR
Programs: AF/KL Plat, AA EXP, A3*G, UA *G, LH FTL, CCarlson Gold, HH Gold
Posts: 767
Originally Posted by mhy
I think I put "eMed Labs" instead of "eMed". Honestly cannot figure out why the 2nd time worked.
Sep 2, 21, 10:30 am
#240
Join Date: Feb 2013
Location: New York City
Programs: JAL Diamond / Oneworld Emerald
Posts: 410
Originally Posted by Oxymore
So weird. I just did the opposite this morning, and while I was getting a generic rejection last night, now it seems stuck in a pending state.
