Changing 50% Avios Flights
#91
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,837
I'm not sure if I have understood the terms of changing 50% Avios bookings on a voluntary basis. I have flights LHR-ORD in April book d with 50% Avios discounts and use of a 2-4-1. We currently will not be allowed to fly but, in any event, we have no wish to take the flights currently as our 2nd vaccination is due during the month we would be away. I went into MMB to see if I could make a change and it says they can only be changed by telephone. Should I expect to be able to rebook up to 12 months from the original ticket issue without having to use any extra Avios (although finding F reward availability may be a challenge). Given the inconsistency of advice given by BA agents, is this a potential HUACA scenario?
#92
Join Date: Aug 2011
Location: RTM
Posts: 130
My flight in May just got downgraded to CW. Quick call to YouFirst and was able to move my flight to September without any additional payment in Avios or cash. Very friendly and helpful agent. Entire process just took 6 minutes, including 2 minutes of small talk. Fingers cross I'll be able to fly in September!
#93
Join Date: May 2016
Location: UK
Posts: 456
I was doing just that until I read that some people had been able to make changes within BWC without incurring extra charges. If all else fails I will have to look at cancellation and paying the £35pp fee - not the end of the world. However, getting two seats return in F for 50% Avios doubled up with a CV was a dream come true and so I would like to maintain the dream if I can
#94
Join Date: Nov 2017
Posts: 1,197
So it looks like I'll be joining the party. Just had the inbound of my April CW flight to EWR cancelled. Original booking was made with the 50% sale and a 241 voucher. Additional complication, I booked a third ticket at the same time using Avios. Based on what I've read here... I'm probably screwed if I want to go past June? Third ticket was bought as a present for a teacher so I'm very limited as to dates (April, August or December are all that work).
Is there anything I can try using MMB first to see my options there? I don't want to go in and accidentally confirm the replacement flight they've offered as it very much wont work for us.
Thanks for any suggestions.
Is there anything I can try using MMB first to see my options there? I don't want to go in and accidentally confirm the replacement flight they've offered as it very much wont work for us.
Thanks for any suggestions.
#95
Join Date: May 2016
Posts: 1,167
My flight in May just got downgraded to CW. Quick call to YouFirst and was able to move my flight to September without any additional payment in Avios or cash. Very friendly and helpful agent. Entire process just took 6 minutes, including 2 minutes of small talk. Fingers cross I'll be able to fly in September!
#96
Join Date: Aug 2018
Posts: 19
Changed flight in F beyond 1yr validity via MMB
My wife and I had spring 2021 flights cancelled this week by BA that were in first class to DXB, booked with a 241 vch in the 50% Avios sale last October. It was the second cancellation we’ve had on this ticket.
After the first cancellation by BA in Jan, I called YouFirst who moved us onto a revenue ticket for the alternative dates as there was no Avios availability - with no extra charge. I called then as MMB in the app wasn’t showing all available dates, yet I knew we had full pick of ANY date for months as it was an involuntary change.
When I got the second cancellation this week I noticed MMB was giving me free rein on EVERY date I tested up to Jan 2022. We wanted to move it beyond the 1yr validity to go in late autumn to miss the long Dubai summer and give us more chance of being able to go.
I wondered if MMB would not allow us to go through with the change when we pressed confirm, but it worked and we are booked to fly F both ways leaving well AFTER the 1yr validity period. It’s all there in my app and we’ve booked seats and special meals.
I don’t know if being in F and the fact it was already switched to a revenue ticket helped, but it’s worth trying MMB to see if you can change yours too in the same way.
UPDATE: some friends have just done exactly the same as me, as we booked the same dates back in October and again in Jan after the first cancellation. Only difference to my story is they are in business class, but the same method worked for them, though they didn’t quite have free rein on every date, but they still booked beyond the 1yr validity.
After the first cancellation by BA in Jan, I called YouFirst who moved us onto a revenue ticket for the alternative dates as there was no Avios availability - with no extra charge. I called then as MMB in the app wasn’t showing all available dates, yet I knew we had full pick of ANY date for months as it was an involuntary change.
When I got the second cancellation this week I noticed MMB was giving me free rein on EVERY date I tested up to Jan 2022. We wanted to move it beyond the 1yr validity to go in late autumn to miss the long Dubai summer and give us more chance of being able to go.
I wondered if MMB would not allow us to go through with the change when we pressed confirm, but it worked and we are booked to fly F both ways leaving well AFTER the 1yr validity period. It’s all there in my app and we’ve booked seats and special meals.
I don’t know if being in F and the fact it was already switched to a revenue ticket helped, but it’s worth trying MMB to see if you can change yours too in the same way.
UPDATE: some friends have just done exactly the same as me, as we booked the same dates back in October and again in Jan after the first cancellation. Only difference to my story is they are in business class, but the same method worked for them, though they didn’t quite have free rein on every date, but they still booked beyond the 1yr validity.
Last edited by goonerflyer; Feb 5, 2021 at 5:44 pm
#97
Join Date: Jan 2021
Posts: 14
My wife and I had spring 2021 flights cancelled this week by BA that were in first class to DXB, booked with a 241 vch in the 50% Avios sale last October. It was the second cancellation we’ve had on this ticket.
After the first cancellation by BA in Jan, I called YouFirst who moved us onto a revenue ticket for the alternative dates as there was no Avios availability - with no extra charge. I called then as MMB in the app wasn’t showing all available dates, yet I knew we had full pick of ANY date for months as it was an involuntary change.
When I got the second cancellation this week I noticed MMB was giving me free rein on EVERY date I tested up to Jan 2022. We wanted to move it beyond the 1yr validity to go in late autumn to miss the long Dubai summer and give us more chance of being able to go.
I wondered if MMB would not allow us to go through with the change when we pressed confirm, but it worked and we are booked to fly F both ways leaving well AFTER the 1yr validity period. It’s all there in my app and we’ve booked seats and special meals.
I don’t know if being in F and the fact it was already switched to a revenue ticket helped, but it’s worth trying MMB to see if you can change yours too in the same way.
UPDATE: some friends have just done exactly the same as me, as we booked the same dates back in October and again in Jan after the first cancellation. Only difference to my story is they are in business class, but the same method worked for them, though they didn’t quite have free rein on every date, but they still booked beyond the 1yr validity.
After the first cancellation by BA in Jan, I called YouFirst who moved us onto a revenue ticket for the alternative dates as there was no Avios availability - with no extra charge. I called then as MMB in the app wasn’t showing all available dates, yet I knew we had full pick of ANY date for months as it was an involuntary change.
When I got the second cancellation this week I noticed MMB was giving me free rein on EVERY date I tested up to Jan 2022. We wanted to move it beyond the 1yr validity to go in late autumn to miss the long Dubai summer and give us more chance of being able to go.
I wondered if MMB would not allow us to go through with the change when we pressed confirm, but it worked and we are booked to fly F both ways leaving well AFTER the 1yr validity period. It’s all there in my app and we’ve booked seats and special meals.
I don’t know if being in F and the fact it was already switched to a revenue ticket helped, but it’s worth trying MMB to see if you can change yours too in the same way.
UPDATE: some friends have just done exactly the same as me, as we booked the same dates back in October and again in Jan after the first cancellation. Only difference to my story is they are in business class, but the same method worked for them, though they didn’t quite have free rein on every date, but they still booked beyond the 1yr validity.
I was tempted to make a voluntary change to our planned flights to Japan (April 2021), but I suspect that waiting for BA to make the first move (ie cancel them) would give us more flexibility with regards to rebooking said flights for later date.
only issue we have is that our CV that we used to book with expires in Sep-21 😖
#99
Join Date: Aug 2018
Posts: 19
So by the sounds of it, it makes sense to wait for BA to make the decision for you (ie cancel your flights), then head over into MMB and see what options are available?
I was tempted to make a voluntary change to our planned flights to Japan (April 2021), but I suspect that waiting for BA to make the first move (ie cancel them) would give us more flexibility with regards to rebooking said flights for later date.
only issue we have is that our CV that we used to book with expires in Sep-21 😖
I was tempted to make a voluntary change to our planned flights to Japan (April 2021), but I suspect that waiting for BA to make the first move (ie cancel them) would give us more flexibility with regards to rebooking said flights for later date.
only issue we have is that our CV that we used to book with expires in Sep-21 😖
Yet there appears a total lack of consistency in people’s options judging by replies here.
For example, this morning I’ve been issued with a new e-ticket receipt for my booking change I documented above saying I ‘paid’ yesterday when I didn’t pay a penny, I just switched dates. It doesn’t even mention it’s an avios booking on the receipt.
When I tested if I could change the booking (I don’t want to, it was just to know my options) it says I’m beyond the 365 day validity, even when I chose dates that were within the 365 days.
I can’t make sense of BA’s IT! I work in a tech business and if we had inconsistency like that we’d be in trouble!
#100
Join Date: Nov 2017
Posts: 1,197
So it looks like I'll be joining the party. Just had the inbound of my April CW flight to EWR cancelled. Original booking was made with the 50% sale and a 241 voucher. Additional complication, I booked a third ticket at the same time using Avios. Based on what I've read here... I'm probably screwed if I want to go past June? Third ticket was bought as a present for a teacher so I'm very limited as to dates (April, August or December are all that work).
Is there anything I can try using MMB first to see my options there? I don't want to go in and accidentally confirm the replacement flight they've offered as it very much wont work for us.
Thanks for any suggestions.
Is there anything I can try using MMB first to see my options there? I don't want to go in and accidentally confirm the replacement flight they've offered as it very much wont work for us.
Thanks for any suggestions.
I'm really not optimistic this is going to end well.
#101
Join Date: Apr 2020
Programs: BA, VS, LH, QR
Posts: 74
Just tried to change my LCA-LHR-BOS Return CW flights from June to September in MMB - flights had not been cancelled. Got to the final step but couldn’t complete it and was advised to call BA. I did so and was told they could change the date but I would need to pay the full Avios amount. Oh well, guess I’m not one of the lucky ones.
#102
Join Date: Jan 2021
Posts: 14
Just tried to change my LCA-LHR-BOS Return CW flights from June to September in MMB - flights had not been cancelled. Got to the final step but couldn’t complete it and was advised to call BA. I did so and was told they could change the date but I would need to pay the full Avios amount. Oh well, guess I’m not one of the lucky ones.
#104
Join Date: Jan 2021
Posts: 14
Noted. But it must be said that some have had success in voluntary rebookings; securing flights beyond the original 50% avios offer deadline of June 2021.
#105
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,348
We're discussing both. Involuntary changes seem to be more straightforward (ie. flexible in moving beyond the end-June sale travel period) than voluntary changes (which report varying degrees of success in moving beyond end-June for no additional Avios).