Changing 50% Avios Flights
#436
Join Date: May 2012
Programs: BA Bronze
Posts: 28
I've had a 2for1 booking in first to Beijing in June cancelled. Am I right in thinking that I could change the booking to a different destination in the same zone with only a recalculation of taxes/fees? If I did change destination am I limited to dates where there's reward availability whereas if I stuck with Beijing I could pick any date on which there were still free seats?
#437
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,953
I've had a 2for1 booking in first to Beijing in June cancelled. Am I right in thinking that I could change the booking to a different destination in the same zone with only a recalculation of taxes/fees? If I did change destination am I limited to dates where there's reward availability whereas if I stuck with Beijing I could pick any date on which there were still free seats?
The allowance for no cost involuntary changes without regard to reward availability is only for the original destination or one within 300-350 miles.
#438
Join Date: Sep 2018
Programs: BA Gold
Posts: 136
I've had a 2for1 booking in first to Beijing in June cancelled. Am I right in thinking that I could change the booking to a different destination in the same zone with only a recalculation of taxes/fees? If I did change destination am I limited to dates where there's reward availability whereas if I stuck with Beijing I could pick any date on which there were still free seats?
- Changing dates to within the 1 year ticket validity is not possible as route is suspended until 31 October (so no availability until then)
- Changing dates to outside the 1 year ticket validity involves re-pricing and re-calculation
- Changing destination would be re-pricing (ie. more avios) and calculation of taxes/fees as BA does not fly to another airport within 300 miles (ICN/PVG are around 600)
- Changing carrier is not permitted
MMB allows me to search for new dates outside ticket validity but errors out on final screen when confirming.
Basically FTV or refund are the only options.
#439
Join Date: May 2012
Programs: BA Bronze
Posts: 28
I'm in the same boat - was told by BA:
- Changing dates to within the 1 year ticket validity is not possible as route is suspended until 31 October (so no availability until then)
- Changing dates to outside the 1 year ticket validity involves re-pricing and re-calculation
- Changing destination would be re-pricing (ie. more avios) and calculation of taxes/fees as BA does not fly to another airport within 300 miles (ICN/PVG are around 600)
- Changing carrier is not permitted
MMB allows me to search for new dates outside ticket validity but errors out on final screen when confirming.
Basically FTV or refund are the only options.
- Changing dates to within the 1 year ticket validity is not possible as route is suspended until 31 October (so no availability until then)
- Changing dates to outside the 1 year ticket validity involves re-pricing and re-calculation
- Changing destination would be re-pricing (ie. more avios) and calculation of taxes/fees as BA does not fly to another airport within 300 miles (ICN/PVG are around 600)
- Changing carrier is not permitted
MMB allows me to search for new dates outside ticket validity but errors out on final screen when confirming.
Basically FTV or refund are the only options.
#440
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,953
yes, this is standard reward booking rules. i am afraid cancellations don't give you the ability to change to any destination within the same zone at no cost and without regard to reward availability.
#442
Join Date: May 2012
Programs: BA Bronze
Posts: 28
Well that's annoying. Guess there's no option but to just hang on until just before the year from original booking is up and cross our fingers. I can't see any benefit in doing anything earlier than that?
#443
Join Date: Mar 2008
Location: NCL and LBA
Programs: BD*G, BAGold, Hyatt Diamond, SPG Plat
Posts: 3,269
I've had a 2for1 booking in first to Beijing in June cancelled. Am I right in thinking that I could change the booking to a different destination in the same zone with only a recalculation of taxes/fees? If I did change destination am I limited to dates where there's reward availability whereas if I stuck with Beijing I could pick any date on which there were still free seats?
I'm in the same boat - was told by BA:
- Changing dates to within the 1 year ticket validity is not possible as route is suspended until 31 October (so no availability until then)
- Changing dates to outside the 1 year ticket validity involves re-pricing and re-calculation
- Changing destination would be re-pricing (ie. more avios) and calculation of taxes/fees as BA does not fly to another airport within 300 miles (ICN/PVG are around 600)
- Changing carrier is not permitted
MMB allows me to search for new dates outside ticket validity but errors out on final screen when confirming.
Basically FTV or refund are the only options.
- Changing dates to within the 1 year ticket validity is not possible as route is suspended until 31 October (so no availability until then)
- Changing dates to outside the 1 year ticket validity involves re-pricing and re-calculation
- Changing destination would be re-pricing (ie. more avios) and calculation of taxes/fees as BA does not fly to another airport within 300 miles (ICN/PVG are around 600)
- Changing carrier is not permitted
MMB allows me to search for new dates outside ticket validity but errors out on final screen when confirming.
Basically FTV or refund are the only options.
I have confirmed this since my business partners 50% off PKX-NCL F was cancelled at the end of February and last month they confirmed that I can switch to an LX A Fare. At the time there was nothing from PEK so I got a manager to approve a change to LX A from PVG (this was an exception I believe) and put a note in my booking. I will have to take advantage of this soon as she will be flying back in the next few weeks. Fingers crossed that this is still an option for her.
#444
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,843
Rebooking to LH/LX is only available to certain markets/destinations. This was mention in this thread or the general Covid-19 schedule change/cancellation thread not too long time ago.
#445
Join Date: Sep 2018
Programs: BA Gold
Posts: 136
#446
Join Date: Mar 2008
Location: NCL and LBA
Programs: BD*G, BAGold, Hyatt Diamond, SPG Plat
Posts: 3,269
You can’t no-show for a non-existent flight. In this case you can just hold on and the ticket will stay alive and then you can make changes later down the line.
#447
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,953
#448
Join Date: May 2012
Programs: BA Bronze
Posts: 28
One last question. The Beijing flights are currently scheduled to begin again at the end of October but without any first class. If we rebooked in business (and were ultimately able to travel) what downgrade 'compensation' would we be eligible for? Just the fare difference or 75% of everything as per EC261/2004?
#449
Join Date: Feb 2013
Location: BHX
Programs: BAEC
Posts: 162
Hello - in reading through this and the other Covid thread, am I right in thinking that as long as I notify BA to put my cancelled flights booking 'on hold' (LHR-DXB 30/05-11/06) I don't have to make a decision on a refund or re-booking before 30/05? i.e. I can wait and see how the situation unfolds with UAE and restrictions over the Summer before making a decision? Or have I completely misunderstood (entirely possible!!)
#450
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,658
I changed my 50% discount avios F ticket to ORD from May to Sep. I would like to inquire if the new booking will get any tier points and avios or it is still going to be treated as avios booking?