Changing 50% Avios Flights
May 15, 2021, 3:29 am
#406
Join Date: Nov 2006
Location: Gibraltar/Spain
Posts: 36
Just to follow up, flights now changed, no avios availability needed. It took a couple of calls in the end, but just glad that we were finally able to move our flights to end of September. The agent did say we need to complete our return by mid October (date of booking), although we would be back by then, so no major issue. No additional avios needed and new ticket sent over within the hour.
Just a big thank you to everyone here, as without your advice and this thread, I probably would have just accepted the initial rejection that the flights could not be moved without paying change fee/ additional avios
Just a big thank you to everyone here, as without your advice and this thread, I probably would have just accepted the initial rejection that the flights could not be moved without paying change fee/ additional avios
May 15, 2021, 3:34 am
#407
Join Date: Aug 2010
Location: UK
Posts: 1,736
Having successfully changed 3 I am now at the last hurdle.
MAN-LHR-BOS. the Manchester is cancelled
Can I rebook MAN-LR in August and the LHR_BOS at a later date? does the later date have to be before the October cut off?
Thanks
MAN-LHR-BOS. the Manchester is cancelled
Can I rebook MAN-LR in August and the LHR_BOS at a later date? does the later date have to be before the October cut off?
Thanks
May 17, 2021, 7:40 am
#408
Join Date: Sep 2018
Programs: BA Gold
Posts: 136
Currently booked on LHR-PKX in F for later this month which has been cancelled. Route appears to be suspended until 31st October with no availability in all classes until then.
Have spoken to the Gold line and the agent advised the ticket validity rule (from date of booking - not issue) would still apply which means effectively losing the 50% promotion as a FTV would be the only option. Changing carrier or destination (regardless of banding) would not be possible.
Has anyone had any luck changing a flight past the ticket validity where it's been impossible to fly prior?
Is there any way for BA to extend the ticket validity?
TIA
Have spoken to the Gold line and the agent advised the ticket validity rule (from date of booking - not issue) would still apply which means effectively losing the 50% promotion as a FTV would be the only option. Changing carrier or destination (regardless of banding) would not be possible.
Has anyone had any luck changing a flight past the ticket validity where it's been impossible to fly prior?
Is there any way for BA to extend the ticket validity?
TIA
May 17, 2021, 7:46 am
#409
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
Currently booked on LHR-PKX in F for later this month which has been cancelled. Route appears to be suspended until 31st October with no availability in all classes until then.
Have spoken to the Gold line and the agent advised the ticket validity rule (from date of booking - not issue) would still apply which means effectively losing the 50% promotion as a FTV would be the only option. Changing carrier or destination (regardless of banding) would not be possible.
Has anyone had any luck changing a flight past the ticket validity where it's been impossible to fly prior?
Is there any way for BA to extend the ticket validity?
TIA
Have spoken to the Gold line and the agent advised the ticket validity rule (from date of booking - not issue) would still apply which means effectively losing the 50% promotion as a FTV would be the only option. Changing carrier or destination (regardless of banding) would not be possible.
Has anyone had any luck changing a flight past the ticket validity where it's been impossible to fly prior?
Is there any way for BA to extend the ticket validity?
TIA
- FTV is not the only option. If there is no flight, you can take a full refund which means cash in the bank and Avios on your account.
- There have been a few lucky ones who managed to get past the 12 months, but it's most likely a mistake from agents and not something you should expect.
- If there is a way, BA are not willing to budge on this officially. Again it may happen by luck but it isn't their official policy.
May 17, 2021, 7:54 am
#410
Join Date: Sep 2018
Programs: BA Gold
Posts: 136
Few comments here:
- FTV is not the only option. If there is no flight, you can take a full refund which means cash in the bank and Avios on your account.
- There have been a few lucky ones who managed to get past the 12 months, but it's most likely a mistake from agents and not something you should expect.
- If there is a way, BA are not willing to budge in this officially. Again it may happen by luck but isn't their official policy.
- FTV is not the only option. If there is no flight, you can take a full refund which means cash in the bank and Avios on your account.
- There have been a few lucky ones who managed to get past the 12 months, but it's most likely a mistake from agents and not something you should expect.
- If there is a way, BA are not willing to budge in this officially. Again it may happen by luck but isn't their official policy.
May 17, 2021, 8:12 am
#411
Join Date: Jun 2012
Posts: 127
Last week I tried to change a 241 return from LAX to MAN on 28/4/22. Couldn't do it because the Manchester flight would be on 29/4/22 and the ticket validity was up to 28/4/22. This wasnt a 50% off ticket. Full Avios.
May 17, 2021, 8:34 am
#412
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
I thought only the first segment had to be flown within 1 year, but subsequent ones were fine for another 12 months.
May 17, 2021, 9:23 am
#413
Join Date: Jun 2012
Posts: 127
I was doing it via the Twitter team, first person never mentioned it was a problem, then someone else came back later and said I couldn't do it because of the validity.
Was then going to cancel the whole thing for a FTV and rebook but when I went to MMB the flights I wanted were showing. So I then called and the agent advised they were outwith the validity and I would have to cancel and rebook if I wanted my dates. So cancelled whilst on the phone to her and she rebooked everything for me. It was exhausting!
May 17, 2021, 9:46 am
#414
Join Date: Feb 2019
Posts: 52
Currently booked on LHR-PKX in F for later this month which has been cancelled. Route appears to be suspended until 31st October with no availability in all classes until then.
Have spoken to the Gold line and the agent advised the ticket validity rule (from date of booking - not issue) would still apply which means effectively losing the 50% promotion as a FTV would be the only option. Changing carrier or destination (regardless of banding) would not be possible.
Has anyone had any luck changing a flight past the ticket validity where it's been impossible to fly prior?
Is there any way for BA to extend the ticket validity?
TIA
Have spoken to the Gold line and the agent advised the ticket validity rule (from date of booking - not issue) would still apply which means effectively losing the 50% promotion as a FTV would be the only option. Changing carrier or destination (regardless of banding) would not be possible.
Has anyone had any luck changing a flight past the ticket validity where it's been impossible to fly prior?
Is there any way for BA to extend the ticket validity?
TIA
May 17, 2021, 3:12 pm
#415
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,846
The general consensus in this thread is that it can be done online/in MMB but the issue is that often you will not be able to rebook in MMB following a cancellation and calling BA is the only way to get rebooked, i.e. you can’t get rebooked beyond 1 year of ticket issue.
May 18, 2021, 2:26 am
#416
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis President’s Club
Posts: 3,214
Help Please, My Head Hurts!
I have a booking made during the 50% Avios sale that was originally for LHR:PHX on May 25 and PHX:LHR on June 16, both sectors in First.
The current state of the booking is that I'm scheduled to fly LHR:PHX on June 29 in F but the return on July 23 is in Club.
I am wondering what Avios refund I should get, here are the sums involved:
LHR-PHX return First 85,000. One way 42,500.
LHR-PHX return Club 62,500. One way 31,250.
When it comes the number of refunded Avios will it be 11,250 (42,500-31,250) or if the EU Reg 261 applies should it be 75% of the one way fare of 42,500 which would be 31,875? Also, if I can go the EU Reg 261 route am I right in thinking I have to claim that after I have completed both sectors?
The current state of the booking is that I'm scheduled to fly LHR:PHX on June 29 in F but the return on July 23 is in Club.
I am wondering what Avios refund I should get, here are the sums involved:
LHR-PHX return First 85,000. One way 42,500.
LHR-PHX return Club 62,500. One way 31,250.
When it comes the number of refunded Avios will it be 11,250 (42,500-31,250) or if the EU Reg 261 applies should it be 75% of the one way fare of 42,500 which would be 31,875? Also, if I can go the EU Reg 261 route am I right in thinking I have to claim that after I have completed both sectors?
May 18, 2021, 3:41 am
#417
Join Date: Jan 2021
Programs: BA
Posts: 22
agreed 100%
May 18, 2021, 3:46 am
#418
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,803
When it comes the number of refunded Avios will it be 11,250 (42,500-31,250) or if the EU Reg 261 applies should it be 75% of the one way fare of 42,500 which would be 31,875? Also, if I can go the EU Reg 261 route am I right in thinking I have to claim that after I have completed both sectors?
May 18, 2021, 5:03 am
#419
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis President’s Club
Posts: 3,214
You can only claim the EC261 reimbursement after completing travel on the PNR, after all things may change and if you don't fly at all a different logic applies. But it is based on what you actually paid. Before travel BA will repay the difference based on whatever logic they choose, probably based on the 50% offer in both cabins, It's not clear from your post what you actually paid and then Mennens can be claimed thereafter. See the EC261 thread and wiki.
May 18, 2021, 5:15 am
#420
Join Date: Sep 2018
Posts: 20
What's the deal with a cancelled 50% Avios booking if it looks as though the booking has never been ticketed?
Just noticed that whilst we're due to depart in 2 weeks, there is no ticket number in the app.
Will they be able to to ticket it and then work on potential re-routing for a future date, or do changes need to have been accepted to issue the original ticket? Also if they ticket it now, then does that mean that BA should be able to select alternative dates up to one year from when the ticket is issued (or will they try to claim it's from the booking date?).
Just noticed that whilst we're due to depart in 2 weeks, there is no ticket number in the app.
Will they be able to to ticket it and then work on potential re-routing for a future date, or do changes need to have been accepted to issue the original ticket? Also if they ticket it now, then does that mean that BA should be able to select alternative dates up to one year from when the ticket is issued (or will they try to claim it's from the booking date?).