dadio77

There's a few posts further up suggesting this will definitely be repeated, and advising to hold fire - despite news reports concerning record bookings etc., there will be some hesitancy to resume air travel, so it does seem likely airlines will need to do a bit more - it definitely feels like more reward flights are available than in the past, albeit across fewer routes given recent culls.

LBA_flyer

I cancelled our Easter trip to New York yesterday which was booked with a 241 in the 50% sale. The 241 was due to expire in May but the agent said it would automatically be extended for 6 months until November and I could move my flights to any time up to November. I didn't take up the offer and just cancelled the ticket so not sure if they would book into revenue seats or just go on reward seat availability or whether the 50% sale would stick. Our BA175 (28th March) had been cancelled and we had been moved onto BA179 6 hours later so I got a full refund of Avios and taxes etc....The agent said the back office was processing the refunds to speed up the phone calls as they were very busy so it would take a day or two longer than usual. I was on hold for about an hour to get through.

bernardh

My experience (original message upthread) mirrors those of others, but also shows the value of HUACA (and calmness)!

I called You First again this morning and explained my position: ticket validity for the BA cancellation rebooking policy starts when a booking is made, not date of an original booking that's subsequently converted to an FTV. Therefore, it should be possible to rebook provided the outbound is before the end of this later validity. In my case the original issue was April 2020 and the FTV was used for the new booking in October 2020.

Initially, there was push back saying that the ticket validity was the original booking date. So, I used an example to show why I thought this was illogical:I also pointed-out that I had a reasonable expectation that BA would issue the ticket given (A) it took the Avios (B) it's normal for ticket re-issue to take a while.
I'm pleased to say that my view prevailed. After consulting (I assume with Ticketing again), the agent booked new flights in F (without Avios availability) with outbound a few days before the anniversary of the un-ticketed October booking. I was quoted the usual fee payment, but even though we'd discussed this being a 50% discounted booking there was no further Avios charge.

Now, we have to see what happens if these flights don't go ahead!

RG1X

Bah, I had worked out alternative dates (before October) that could work for me on my cancelled flight... but the BA number gave me the "due to call volume we are unable to take your call right now" message. Been a while since I've had that.

Not that I was expecting any joy from them (I fully expect them to want to change the extra Avios), but it would have been nice to get it sorted.

BAFlyer74

Try MMB - one of my 50% avios flights was cancelled yesterday and I was able to make the changes I wanted in MMB after playing around with a few dates.

johnaalex

I originally booked LHR:PHX return in F during the 50% Avios sale. I was then informed I was booked into Club due to an aircraft change to the 777 with the Club Suite. I accepted the change and had the appropriate number of Avios refunded. Today, by chance, I noticed my seat had been changed to 10D and the aircraft now is a 4 class 777. Given my departure date is 25th May I was going to ask if I could move to a later date as that does seem to be an option. Would I be able to change dates, and upgrade using Avios to F?

I do realise we are in uncharted territory, and I accept that the upgrade is unlikely to be discounted by 50% but any tips on what to do would appreciated.

Would there be any benefit in cancelling and taking an FTV?

TIA

RG1X

Sadly / annoyingly MMB was only offering me flights up to when my original return flight was due to depart.

RG1X

I think something may have gone wrong with my itinerary... lol



Hmm... this combination of flights isn't possible you say.

MrCheapSeats

That's good to know. If my flight is cancelled and it was offpeak, can i change to a peak day without topping up the Avios? I'm looking at rebooking onto BA15 LHR-SIN in July but if it gets cancelled it's the last off peak day for some time! BA 15 has cancelled more than BA11 but not sure what will happen once BA15 becomes 787 operated and it goes back to 2 scheduled flights per day. Presumably BA will stick with BA11 due to cargo capacity on the 777?

Thanks

corporate-wage-slave

If BA cancel the flight then you should be able to move it without paying extra and without needing availability. There are various inconsistecies in this area, so if you get pushback on that then by all means leave it and refer back here, but hopefully you will be OK.

Strawb

I had a simple off-peak one way flight booked under this promo to fly from SYD-LHR on BA16 earlier this month. BA cancelled the flight in November and MMB allowed me to rebook my flight for January 2022, no extra Avios required. In any event I wasn't expecting to pay any additional Avios for peak dates as the flights had been cancelled. It did not allow me to rebook the direct BA16 and only offered me seats on the BA16/BA12 combo (First Class) for the date I wanted next year.

I have the same flight booked on the same route for next month, again on BA16. This was cancelled around the end of last year. Again, MMB is offering free rebooking on any date, including peak dates in January 2022. As of this morning I can rebook on the direct BA16 up to and including the 13th February 2022. Flight is in Club World. I was hoping to change for Club Suite but BA announced the introduction of the 789 on the Kangaroo route in December last year. Still pondering my options on this one...

binman

the only thing consistent at BA has been their inconsistency! I gave up trying to rebook a First return to SCL as every call elicited a different reason for not being able to rebook. In the end took a refund which they did process in under 36 hours.

dnw

Are your basing this on the “select new date” calendar or are your able to get to the next page which shows the change quote? This is where it usually throws the 365 error.

bernardh

Masterful understatement

MH1981

Slightly off topic but I originally booked a flight in F using the 50% deal and 2-4-1 voucher. That F flight was later downgraded to CW due to aircraft change, which I accepted. And now it's all been cancelled.

Bit of a long shot but am I able to call YouFirst due to original booking in F or am I stuck with the long wait using the usual phoneline?