Jan 9, 2021, 4:15 am
Last edit by: orbitmic
Complimentary offerings
Euro Traveller: water and an ambient snack (eg. cereal bar in the morning, packet of pretzels rest of the day)
Club Europe: full food and bar service
Speedbird Café
Pre-ordered food and beverage service on BA mainline short haul flights, begins 20 January 2021. Available to passengers travelling in Euro Traveller and Club Europe. Items must be be ordered online - minimum 12 hours before departure on services from London, a minimum of 24 hours from outstations. Some flights to London have a longer lead time of 30 hours - see night-stop info below.
Order online via the High Life Shop
Speedbird Café Menu
List of night-stop flights which require the longer 30 hour lead time for orders
Noteworthy information:
Pre-order only: no additional product will be loaded for sale on board and therefore no trolley service or printed menus
Crew will have new TourPOS devices for confirming delivery and taking pre-orders for future flights
Complimentary service first, then delivery of pre-orders. These will be assembled by crew - food delivered in paper bags, drinks by tray.
Not possible to earn or spend Avios on Speedbird Cafe however this option will still be available for Highlife Shop orders
Mainline only
Euro Traveller: water and an ambient snack (eg. cereal bar in the morning, packet of pretzels rest of the day)
Club Europe: full food and bar service
Speedbird Café
Pre-ordered food and beverage service on BA mainline short haul flights, begins 20 January 2021. Available to passengers travelling in Euro Traveller and Club Europe. Items must be be ordered online - minimum 12 hours before departure on services from London, a minimum of 24 hours from outstations. Some flights to London have a longer lead time of 30 hours - see night-stop info below.
Order online via the High Life Shop
Speedbird Café Menu
List of night-stop flights which require the longer 30 hour lead time for orders
Noteworthy information:
Pre-order only: no additional product will be loaded for sale on board and therefore no trolley service or printed menus
Crew will have new TourPOS devices for confirming delivery and taking pre-orders for future flights
Complimentary service first, then delivery of pre-orders. These will be assembled by crew - food delivered in paper bags, drinks by tray.
Not possible to earn or spend Avios on Speedbird Cafe however this option will still be available for Highlife Shop orders
Mainline only
New High Life Café catering on BA short haul routes
Jan 20, 2021, 1:52 am
#211
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,604
Just to clarify, the Austrian deal actually arranged, while you were in transit, for the meal to be loaded onto your flight and you were served on the plane. It wasn't a kiosk offering a carry out service in the terminal.
Jan 20, 2021, 2:53 pm
#213
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,604
Yes, indeed. The whole thing was supposed to kick off today. Would be interested to hear how it goes.
But are there any flights anywhere? Things don't look too good over at KLM...
But are there any flights anywhere? Things don't look too good over at KLM...
Jan 20, 2021, 2:58 pm
#214
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,959
Does this portend any improvement in Club Europe catering? Got a pretty grim report a couple of weeks ago from my son who did a DUB-LHR flight and was offered a cold, hard cheese sandwich with onion. Looks like this BoB menu would be a vast improvement.
Jan 20, 2021, 4:19 pm
#215
Join Date: Feb 2012
Location: London, UK
Programs: BA Executive Club Blue
Posts: 963
Jan 21, 2021, 12:07 am
#216
Join Date: Nov 2016
Location: Sussex
Programs: BA; IHG; LHW; Hilton
Posts: 780
Spirit offer
Once again, as with M&S BoB offering,
by all accounts – there is again a better range of spirit miniature is available to purchase then I’ll given out in ClubEurope. QUOTE=KARFA;32961784]Hi JML89. No change for CE passengers, you would still get the full bar trolley service as now along with food. Also I think the food returns to pre-covid catering from 20 January too. No need to pre-order anything.[/QUOTE]
by all accounts – there is again a better range of spirit miniature is available to purchase then I’ll given out in ClubEurope. QUOTE=KARFA;32961784]Hi JML89. No change for CE passengers, you would still get the full bar trolley service as now along with food. Also I think the food returns to pre-covid catering from 20 January too. No need to pre-order anything.[/QUOTE]
Jan 21, 2021, 12:15 am
#217
Join Date: Dec 2007
Posts: 3,578
There's nothing preventing Club Europe passengers from pre-ordering items of interest from the BoB selection. I'm quite partial to the iced latte cartons and am also keen to test out one of Toms steak pies as/when my next CE flight goes ahead so I may well make a purchase. Ultimately, it's a different range. Whether it's better or not is always going to be subjective and down to personal preference.
Jan 24, 2021, 6:07 am
#218
Suspended
Join Date: Jan 2020
Location: DE
Posts: 265
Hope it's alright to BUMP this. Have seen many posts on the BA forum on the evolution of CE catering. But not so much on what's going on behind the curtain.
Any updates on the free offer, is it unchanged relative to the covid offer of the second half of last year? Perhaps somebody even had a chance to try something from the Speedbird cafe menu?
Edit: or do these questions belong in the 'modified' catering thread which is on p. 1 of the BA forum?
Any updates on the free offer, is it unchanged relative to the covid offer of the second half of last year? Perhaps somebody even had a chance to try something from the Speedbird cafe menu?
Edit: or do these questions belong in the 'modified' catering thread which is on p. 1 of the BA forum?
Jan 25, 2021, 1:33 am
#219
Join Date: Dec 2016
Posts: 587
Hope it's alright to BUMP this. Have seen many posts on the BA forum on the evolution of CE catering. But not so much on what's going on behind the curtain.
Any updates on the free offer, is it unchanged relative to the covid offer of the second half of last year? Perhaps somebody even had a chance to try something from the Speedbird cafe menu?
Edit: or do these questions belong in the 'modified' catering thread which is on p. 1 of the BA forum?
Any updates on the free offer, is it unchanged relative to the covid offer of the second half of last year? Perhaps somebody even had a chance to try something from the Speedbird cafe menu?
Edit: or do these questions belong in the 'modified' catering thread which is on p. 1 of the BA forum?
Whether this is how it currently is or how it will be post-covid is another thing.
Jan 25, 2021, 5:09 am
#220
Join Date: Jan 2013
Location: U.K.
Programs: BA Exec Club Gold, Hilton Honors Diamond
Posts: 277
Flew in ET a couple of days ago, I booked the flight on the morning of departure so was unable to preorder anything. The free offering was a bottle of water and packet of crisps (no choice), delivered without the plastic bag...thank god. One of the crew welcomed me by name (not the SCCM) and asked if I wanted anything else so I asked for a cup of tea which came in CE chinaware and was accompanied by shortbread, they topped it up throughout the flight. I asked if they knew whether the inability to ask for drinks, without preorder, would continue after COVID and they didn’t know.
Jan 25, 2021, 5:54 am
#221
Join Date: Nov 2017
Posts: 3,059
Mar 10, 2021, 2:44 am
#223
Join Date: Oct 2017
Programs: Honors Diamond
Posts: 1,634
The quote is:
What could be next for “the new BA”? Insiders say Doyle is considering reversing what many regard as one of Cruz’s biggest missteps: scrapping free drinks in short-haul economy in favour of paid for options. A free cup of tea in the morning and a gin and tonic in the evening could soon be back.
Mar 10, 2021, 2:48 am
#224
Join Date: Oct 2019
Programs: BAEC Silver, Volare Executive / Skyteam Elite+
Posts: 672
Complimentary drinks like in WT & possibly a small snack (nuts/crisps) plus some more 'premium' BoB food (like pre-covid ET) might be a workable combo, avoiding full catering that half the passengers probably don't want especiallyon a 2-3hr flight but speeding up service and stopping it feeling a bit too much like flying Easyjet.
I suppose the concern would be cost/price impact with a lot of shorthaul economy travellers looking at price and route alone; but this might tip a few into "oh I can fly BA for only a few pounds more"
Mar 10, 2021, 3:07 am
#225
Join Date: Apr 2008
Programs: Confirmed
Posts: 1,091
The bigger variety of SKUs, the bigger problem it is to deliver it properly. For the most noble status customers - stuff onboard are not going to be much better from the offerings in the lounges. Some of you get unlimited LPGS yet you complain about £7.60 G&T?
