Iberia ticket, BA metal unable to change assigned seat
#1
Original Poster
Join Date: Nov 2005
Programs: BA Exec
Posts: 647
Iberia ticket, BA metal unable to change assigned seat
Apologies if this has already been asked but I have checked the dashboard without much success.
I have a LHR-MAD-LHR flight ticketed with Iberia . The outbound flight is operated by Iberia and it was very easy to select a seat on the Iberia website for this sector. However, the website wont allow me to select a seat for the inbound, BA-operated flight. These flights also appear under MMB on the BA website and app (Im EC Silver) . However, MMB wont allow me to select a seat on the BA-operated flight and I get a message saying unable please try again later or alternatively check in early...
Ive called BA and they have tried unsuccessfully to change my seat (aisle, assigned automatically) and suggested I call Iberia as the flight was marketed by Iberia. Iberia have tried but say they are locked out of the seat map for the inbound flight.
I suppose I should give up and not worry about it given current events in the wider world, but just wondered whether anyone might have another option ?
I have a LHR-MAD-LHR flight ticketed with Iberia . The outbound flight is operated by Iberia and it was very easy to select a seat on the Iberia website for this sector. However, the website wont allow me to select a seat for the inbound, BA-operated flight. These flights also appear under MMB on the BA website and app (Im EC Silver) . However, MMB wont allow me to select a seat on the BA-operated flight and I get a message saying unable please try again later or alternatively check in early...
Ive called BA and they have tried unsuccessfully to change my seat (aisle, assigned automatically) and suggested I call Iberia as the flight was marketed by Iberia. Iberia have tried but say they are locked out of the seat map for the inbound flight.
I suppose I should give up and not worry about it given current events in the wider world, but just wondered whether anyone might have another option ?
#2
Join Date: Jul 2019
Programs: BAEC Bronze, Mucci recipient
Posts: 1,762
This is unfortunately a common IT snafu between Iberia and BA where you have an IB flight number for a BA operated flight. I have never found a way around selecting a different seat, even trying to use the BA booking ref which will be different to the IB booking ref. You may also have a problem with not being able to do online checkin either.
#3
Original Poster
Join Date: Nov 2005
Programs: BA Exec
Posts: 647
This is unfortunately a common IT snafu between Iberia and BA where you have an IB flight number for a BA operated flight. I have never found a way around selecting a different seat, even trying to use the BA booking ref which will be different to the IB booking ref. You may also have a problem with not being able to do online checkin either.
Fair enough I suspected something like IT. No problem, Ill just sit where Ive been told to !
#4
Join Date: Jul 2019
Programs: BAEC Bronze, Mucci recipient
Posts: 1,762
#7
Original Poster
Join Date: Nov 2005
Programs: BA Exec
Posts: 647
Thanks AJA_ and HIDDY
Its a regular (non Avios) paid ticket. I tried Finnair and some other OW airline websites and in all cases they either said it wasnt possible or just redirected me back to BA MMB.
No problem, Im fine with it and I suspect the flight wont be that busy (its a 777).
Its a regular (non Avios) paid ticket. I tried Finnair and some other OW airline websites and in all cases they either said it wasnt possible or just redirected me back to BA MMB.
No problem, Im fine with it and I suspect the flight wont be that busy (its a 777).