Have BA changed the 'Significant Change' from 2hrs to 4hrs
Apr 27, 2021, 9:38 am
#31
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,345
Has this now changed to 5 hours? I was told this was the case when I phoned earlier to cancel an Avios HKG flight where the time had changed. First they said I wouldn't get the £35 refunded because I had accepted the time change, which I hadn't. Then I was told that the change needed to be more than 5 hours, I questioned this as I recalled seeing this thread, and said I thought it was less but they seemed pretty adamant it was 5 hours. I then pointed out that my flight had changed by 10hrs and 25 mins, and they said oh yes, so it has, we'll have to override the system as it's not allowing the refund automatically.
Shame about the change to 4hrs.
Apr 27, 2021, 1:45 pm
#34
Join Date: Nov 2009
Location: Dorset
Programs: BAEC Blue, VS Red, IHG Platinum
Posts: 597
On this, I had a great experience when they retimed my Larmaca flight in October (by around 3hrs) and ANY retiming seems to allow a change to another flight the same day. Ended up being able to join friends moved from LGW flight onto the best timed 1145 dep from Heathrow so our avois redemption is now sitting in a B class bucket!