Get of copy of the data BA hold about you.
Oct 21, 2020, 3:51 am
#76
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
I tried this out this morning - on Chrome I just got header/ footer and a very nice 'Cancel' button in the middle of white space...
Tried on Edge, and all was revealed, but when I got the email (after about 5 minutes) I made the mistake of just clicking the URL - off to a blank Chrome with my 'use once' link
Will try again tomorrow...
Tried on Edge, and all was revealed, but when I got the email (after about 5 minutes) I made the mistake of just clicking the URL - off to a blank Chrome with my 'use once' link
Will try again tomorrow...
Oct 21, 2020, 4:40 am
#77
Join Date: May 2007
Location: London, UK
Programs: BA Gold, AA EXP
Posts: 1,140
I have a similar issue with the address field though. There are several versions of my address (which largely amount to versions of the same thing, except one showing as Ukraine!). However, there is a 7th address showing as a residential property in Lexington, MA (which I have definitely never had a connection with). It looks a very nice house though.
Oct 21, 2020, 8:00 am
#79
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,879
BA will hold a lot more info about me than is in this report!
Promotion offers accepted
Prices paid
When I used avios to part pay....
These will be just a few examples
Promotion offers accepted
Prices paid
When I used avios to part pay....
These will be just a few examples
Oct 21, 2020, 8:39 am
#80
Join Date: Jan 2003
Location: London, UK
Posts: 5,653
What I find interesting is that only BA coded flights appear in the history, yet I've had many other airlines' flights (other oneworld airlines) post to my Exec Club account. For example, BA coded, QF operated sectors appear in the history. Clearly BA do track these oneworld flights so why aren't they included in the data protection request?
Also, some redemption flights appear in the list, and some do not appear in the list.
Finally, flights on staff travel with my Exec Club number don't post to my Exec Club statement, but do appear in this list.
Also, some redemption flights appear in the list, and some do not appear in the list.
Finally, flights on staff travel with my Exec Club number don't post to my Exec Club statement, but do appear in this list.
Oct 21, 2020, 8:56 am
#81
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,065
What I find interesting is that only BA coded flights appear in the history, yet I've had many other airlines' flights (other oneworld airlines) post to my Exec Club account. For example, BA coded, QF operated sectors appear in the history. Clearly BA do track these oneworld flights so why aren't they included in the data protection request?
Also, some redemption flights appear in the list, and some do not appear in the list.
Finally, flights on staff travel with my Exec Club number don't post to my Exec Club statement, but do appear in this list.
Also, some redemption flights appear in the list, and some do not appear in the list.
Finally, flights on staff travel with my Exec Club number don't post to my Exec Club statement, but do appear in this list.
It just looks like, for the purposes of this report, any BA flight number that you travelled on that had your Executive Club number in it is recorded. Which includes codeshare flights with a BA flight number, staff travel and so on. Any other travel is not recorded in this report, perhaps as it's not BA travel and is deemed irrelevant. When it comes to things like your CIV, I'm sure only your BA spend and pattern is counted, for example (though your status also is and that can be earned other ways). Who knows, I'm just guessing
Oct 21, 2020, 10:01 am
#82
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,200
Oct 21, 2020, 10:43 am
#83
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,017
Transactional prices, and any internal metrics (= CIV score) which are used to categorise you for the purposes of receiving specific promotions or preferential treatment are out of scope.
Oct 21, 2020, 2:28 pm
#84
Join Date: Jun 2014
Location: NCL
Programs: BAEC and Hilton mostly
Posts: 652
Worked for me after the 24hr benching, by using Edge throughout. Thanks, : D ! , peter h and IAN-UK
Could be that my Chrome setup is fairly well locked down, but Edge is plain vanilla.
No surprises, some mangled and repeated phone numbers and addresses, but nothing significant. No reason I can see for my emails to be addressed "Dear Mrs Tocsin"
Could be that my Chrome setup is fairly well locked down, but Edge is plain vanilla.
No surprises, some mangled and repeated phone numbers and addresses, but nothing significant. No reason I can see for my emails to be addressed "Dear Mrs Tocsin"
Last edited by Tocsin; Oct 21, 2020 at 2:29 pm Reason: de-mangled :D! from a smiley...
Oct 21, 2020, 11:40 pm
#85
Join Date: Dec 2008
Location: London
Posts: 319
Just to note that, under the GDPR rules, BA is only required to include "personal data", which generally means "any information from which a person (a data subject) can be identified or potentially identified from".
Transactional prices, and any internal metrics (= CIV score) which are used to categorise you for the purposes of receiving specific promotions or preferential treatment are out of scope.
Transactional prices, and any internal metrics (= CIV score) which are used to categorise you for the purposes of receiving specific promotions or preferential treatment are out of scope.
I shall update this forum when I get a response from BA. I am expecting the information provided to be substantial.
I'll also add this form does not claim to fully discharge BA's SAR obligations. I suspect it is there to provide basic information to appease most people in to not making further requests.
Last edited by wilko1; Oct 22, 2020 at 12:04 am
Oct 22, 2020, 12:44 am
#86
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,343
Worked for me after the 24hr benching, by using Edge throughout. Thanks, : D ! , peter h and IAN-UK
Could be that my Chrome setup is fairly well locked down, but Edge is plain vanilla.
No surprises, some mangled and repeated phone numbers and addresses, but nothing significant. No reason I can see for my emails to be addressed "Dear Mrs Tocsin"
Could be that my Chrome setup is fairly well locked down, but Edge is plain vanilla.
No surprises, some mangled and repeated phone numbers and addresses, but nothing significant. No reason I can see for my emails to be addressed "Dear Mrs Tocsin"
I got it to work with my self-resetting vanilla firefox, but almost "benched" myself again when downloading the report, fortunately it lets you try 3 times!
I note that my flight history includes the 10-odd flights on my old BAEC account before I closed it in order to change my membership year end date - but not the 2 BA flights I took before I joined the first time.
Also my UK domestic RFS redemptions prior to domestic CE are all marked as Business.
btw, my username is meant to be a
!
Oct 22, 2020, 3:47 am
#87
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,017
I'll start by saying I am no legal bod..., but the GDPR covers far more information that the definition in your post: it covers 'any information relating to an identifiable or identified natural person under the GDPR'. This is therefore far broader, as it includes anything relating to an identifiable individual (ie is the other way around to your definition - because it is associated with an identified individual it counts, not that you have to identify the individual from it). It therefore DOES include things like the CIV, as it is tied to you. It includes anything relating to an identifier for you, so anything associated with things like: IP addresses, cookies, booking identifiers, are also included.
I shall update this forum when I get a response from BA. I am expecting the information provided to be substantial.
I'll also add this form does not claim to fully discharge BA's SAR obligations. I suspect it is there to provide basic information to appease most people in to not making further requests.
I shall update this forum when I get a response from BA. I am expecting the information provided to be substantial.
I'll also add this form does not claim to fully discharge BA's SAR obligations. I suspect it is there to provide basic information to appease most people in to not making further requests.
https://ico.org.uk/for-organisations...personal-data/
Oct 22, 2020, 10:03 pm
#89
Join Date: May 2017
Location: SEA
Posts: 355
For those of you curious about the information BA do hold about you, including your flight history with them, you can now download it as a PDF from the BA website using THIS LINK.
Oct 23, 2020, 12:33 am
#90
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,017
Appended to the bottom of the BA personal data report is :
The line "This report details all the personal information you have provided to us" indicates BA's interpretation of the scope of what they are obliged to provide under the regulations.
Interesting that they include flight number, date and class, but not seat number.
This report details all the personal information you have provided to us. It has been compiled from multiple sources, including but not restricted to: British Airways bookings and flight information, ba.com and Executive Club account profiles, complaints and other communications with our contact centres.
Considerations when reviewing your data
· You may have a booking with us but the information we have is insufficient to match it to your request. For instance, your First and Last name is not enough particularly if a booking has more than one passenger.
· The list of past travel maybe incomplete as it may not be possible to link the information provided to a booking.
· The postal address is drawn from an Exec Club profile, booking and/or compliant information and reflects the data as entered.
· The email address(s) are drawn from bookings, profiles and complaints. In some cases, the same email address is provided against multiple passengers or might be the person who made the booking, in any case it will be as entered.
If any information in this report is wrong, please report it to [email protected]
To understand how we use your information, please refer to our Privacy Policy
Please remember to keep this report secure and delete it when you have finished with it. Do not download your report on public computers or upload it where
others can see it.
Considerations when reviewing your data
· You may have a booking with us but the information we have is insufficient to match it to your request. For instance, your First and Last name is not enough particularly if a booking has more than one passenger.
· The list of past travel maybe incomplete as it may not be possible to link the information provided to a booking.
· The postal address is drawn from an Exec Club profile, booking and/or compliant information and reflects the data as entered.
· The email address(s) are drawn from bookings, profiles and complaints. In some cases, the same email address is provided against multiple passengers or might be the person who made the booking, in any case it will be as entered.
If any information in this report is wrong, please report it to [email protected]
To understand how we use your information, please refer to our Privacy Policy
Please remember to keep this report secure and delete it when you have finished with it. Do not download your report on public computers or upload it where
others can see it.
Interesting that they include flight number, date and class, but not seat number.
Last edited by Oxon Flyer; Oct 23, 2020 at 6:06 am