Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

Has BA changed its ‘face-covering’ policy on board its aircraft?

Has BA changed its ‘face-covering’ policy on board its aircraft?

Old Oct 4, 20, 7:29 am
  #1  
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,623
Question Has BA changed its ‘face-covering’ policy on board its aircraft?

I observed an interesting interaction today between passenger and purser regarding when masks must be worn on board? The purer said passengers are required to wear their face coverings between bites and sips. Is this really the new SOP?
Tobias-UK is offline  
Old Oct 4, 20, 7:47 am
  #2  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 41,805
It would be odd if that really is BA policy now since it would be out of step with government guidelines which allow removal whilst eating and drinking. The guidance states you put it back on once you have finished eating or drinking, not between bites and sips. No cc have said that to me during my 30+ flights since July.

I am sure the purser was well meaning, but it is maybe a slightly over zealous interpretation of the rules by them?
KARFA is offline  
Old Oct 4, 20, 7:55 am
  #3  
 
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,109
was the pax chancing their arm and taking 10 or 15 minutes between bites/sips in order to avoid the mask wearing for as long as possible?
HIDDY, irishguy28, gcuk and 1 others like this.
scottishpoet is offline  
Old Oct 4, 20, 8:00 am
  #4  
 
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,806
It’s not reasonable to leave it off while you nurse a glass of wine or bowl of nuts for an hour

While eating an actual meal is obviously a very different thing
dddc and mrow like this.
Cap'n Benj is offline  
Old Oct 4, 20, 8:03 am
  #5  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 62,195
I'd only add to to KARFA's reply, that from discussing this (in a socially distant way of course) with BA crew, some cabin crew are getting fed up with people who seemingly take a very long time to consume their food and / or drink, when most passengers are very conscientious in this area. And other passengers complain about it too. I think the word from the top is that cabin crew won't get into trouble if they take a strong line on the issue, so if there is a judgement call that goes toward zealousness, then that would be better than falling on the side of pragmatism. In this scenario I'd say "oops sorry" and take the Chris Wallace advice, it is not worth escalating, I feel.

BA have said they are following government guidelines. The relevant statutory instruments (of which there are now quite a few) all have this line in it, allowing this dispensation for those otherwise required to wear face masks:
"where it is reasonably necessary for P to eat or drink, P removes their face covering to eat or drink"
and that's it.
dddc, mrow, KARFA and 3 others like this.
corporate-wage-slave is offline  
Old Oct 4, 20, 8:07 am
  #6  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 41,805
Originally Posted by Cap'n Benj
It’s not reasonable to leave it off while you nurse a glass of wine or bowl of nuts for an hour

While eating an actual meal is obviously a very different thing
Originally Posted by corporate-wage-slave
I'd only add to to KARFA's reply, that from discussing this (in a socially distant way of course) with BA crew, some cabin crew are getting fed up with people who seemingly take a very long time to consume their food and / or drink, when most passengers are very conscientious in this area. And other passengers complain about it too. I think the word from the top is that cabin crew won't get into trouble if they take a strong line on the issue, so if there is a judgement call that goes toward zealousness, then that would be better than falling on the side of pragmatism. In this scenario I'd say "oops sorry" and take the Chris Wallace advice, it is not worth escalating, I feel.
Good point. Maybe that's why no one has ever said anything to me. I only nurse a drink when there is a danger of me paying for the next round!
KARFA is offline  
Old Oct 4, 20, 8:08 am
  #7  
 
Join Date: May 2010
Posts: 2,345
Originally Posted by KARFA
It would be odd if that really is BA policy now since it would be out of step with government guidelines which allow removal whilst eating and drinking. The guidance states you put it back on once you have finished eating or drinking, not between bites and sips. No cc have said that to me during my 30+ flights since July.

I am sure the purser was well meaning, but it is maybe a slightly over zealous interpretation of the rules by them?
Interesting, my recent flight was like that, I was told to put mine back on between sips too, I can't help it if it takes me 2 hours to drink the wine.
paulaf is offline  
Old Oct 4, 20, 8:15 am
  #8  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 62,195
Originally Posted by paulaf
I can't help it if it takes me 2 hours to drink the wine.
I hope you can see how that would look to crew / other passengers, even if it merely means you are a cautious drinker. We know a minority of people don't take this seriously and they are likely to be challenged if they persist. When you have a spectrum between say 5 minutes to 2 hours to consume a drink, it's those at the latter end who will, rightly or wrongly, come under the spotlight.
corporate-wage-slave is offline  
Old Oct 4, 20, 8:49 am
  #9  
 
Join Date: Dec 2007
Posts: 3,370
Originally Posted by paulaf
Interesting, my recent flight was like that, I was told to put mine back on between sips too, I can't help it if it takes me 2 hours to drink the wine.
This now brings additional context to the finger pointing tell tale passenger that you wrote about in the catering thread. With respect, if you'd been making a miniature wine last 2 hours and not been replacing your mask throughout that time, you'd have had short shrift off of me too.
1Aturnleft is offline  
Old Oct 4, 20, 8:55 am
  #10  
 
Join Date: May 2010
Posts: 2,345
Originally Posted by 1Aturnleft
This now brings additional context to the finger pointing tell tale passenger that you wrote about in the catering thread. With respect, if you'd been making a miniature wine last 2 hours and not been replacing your mask throughout that time, you'd have had short shrift off of me too.
Think I had about 2 champagnes and 4 bottles so no can't drink that in under an hour or barely 2 hours!
paulaf is offline  
Old Oct 4, 20, 8:56 am
  #11  
 
Join Date: Jan 2015
Programs: BAEC Gold
Posts: 1,564
The only reason for drinking slowly should be fear of not getting a refill.

There are clearly people out there swinging the lead when it comes to face mask policy, and I don't see any issues with enforcing it properly.
Agent69 is offline  
Old Oct 4, 20, 9:18 am
  #12  
 
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 782
I flew yesterday and the announcement about masks does seem to have changed, it’s a lot longer and more specific and included putting masks back on between ‘courses’ if I heard correctly.

Having said that, it wasn’t enforced at all. I saw an elderly gentleman standing in the galley talking to the crew for a good 20 minutes with his mask around his chin and nobody said anything to him about it (either the fact that he shouldn’t be there or that he should be wearing a mask).

BA crew don’t seem to be too proactive about this. On other airlines e.g LH much more so.
volar is offline  
Old Oct 4, 20, 9:20 am
  #13  
Suspended
 
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Originally Posted by paulaf
Think I had about 2 champagnes and 4 bottles so no can't drink that in under an hour or barely 2 hours!
A perfectly reasonable rate of consumption.
The_Bouncer is offline  
Old Oct 4, 20, 9:20 am
  #14  
 
Join Date: Oct 2017
Programs: Honors Diamond
Posts: 1,479
I wonder if a couple of reminders might help? I think there is probably a hard core who want any we use not to wear their face masks but probably a bigger group who just forget to put them back on/are distracted.
lcylocal is offline  
Old Oct 4, 20, 9:30 am
  #15  
 
Join Date: Apr 2017
Posts: 497
I think there are probably quite a few people booking CE at the moment specifically for the reduced amount of time you need to spend wearing your mask. As the man next to me coming back from Naples in August said, “you’ve just got to keep drinking so you don’t have to wear the damn thing” - I was cracking on a bit so didn’t mind, but I certainly think you need to be gauge who you’re sitting close to and what they’re comfortable with, with regards to how much you wear it while eating and drinking.
the810, paulaf and The_Bouncer like this.
Joshm300 is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell or Share My Personal Information -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2023 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.