Slow Security T5 - Oct 1
Oct 1, 2020, 2:33 am
#1
Original Poster
Join Date: Aug 2007
Location: London
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Slow Security T5 - Oct 1
Just a warning - super long queues today (Thurs Oct 1) snaking into the terminal (T5) for Security this morning. Not sure if this is becoming the “new norm” (had to say it). FIRST lane the same - took a good 20 min to get through incl queuing in check-in area and snaking after boarding pass gates. So make sure you turn up early - if you go for the 45 min before method you might miss your flight. Shoes off and everything too (how is that still a thing). Not sure why so slow today as every other time (as few as they are) during Covid it’s been a breeze.... also delayed take off when previously has been on time and landing 30 min early. Hoping it’s a one-off.
Oct 1, 2020, 3:33 am
#3
Join Date: Oct 2013
Location: BMA
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When I flew to ARN last Saturday there were long queues at all the check in desks. I had received a text about checking in my hand luggage due to a full flight (which I was willing to do) but I'm not going to spend all my time in a queue. This then meant that boarding much slower as it seems everyone has the same idea. Security on the other hand was fine with lots of screening lanes open and no queues at all.
Oct 1, 2020, 8:39 am
#6
Join Date: Dec 2014
Location: UK
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Oct 1, 2020, 9:55 am
#7
Join Date: Oct 2015
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Oct 1, 2020, 11:54 am
#9
Join Date: Jul 2013
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Oct 1, 2020, 2:23 pm
#10
Join Date: Oct 2005
Location: London
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Hearing that it was a combination of poor planning by HAL and a partial evacuation of the building (believe airside), resulting in long security queues that took most of the day to recover. Appears BA delayed some flights as a result to ensure customers made it but not sure how long delays were. HAL staff suggest it may also be linked to their consultation over job changes.
Oct 2, 2020, 3:59 am
#11
Join Date: Mar 2014
Location: Leicestershire / Dubai
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Sorry not T5, but I'm not sure if it's related as thenonstopdan on his Insta stories is reporting of 30 min queues over at T2 (and Fast Track closed).
Oct 2, 2020, 6:10 am
#13
Join Date: Sep 2013
Location: London
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Oct 2, 2020, 7:08 am
#14
Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 970
Arrivals today also ridiculous. Thick queues all the way back to the SE corner of T5. Whilst I can accept a degree of delay, I’ve not had this before. Surely the border force system knows when there are more arrivals? Pretty appalling. HAL should explain so BA can apologise on their behalf.
Last edited by TheJayHatch; Oct 2, 2020 at 7:42 am
Oct 2, 2020, 7:10 am
#15
Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 970
tbis makes sense. Although there were dozens of border force hanging around in non- passport check roles. Just been questioned by one exiting through customs - he was one of three. Would have been better placed on checking passports