Accepting flight changes - deadline?
Jul 30, 20, 11:59 am
#1
Original Poster
Join Date: Mar 2010
Location: JER
Programs: BAEC
Posts: 772
Accepting flight changes - deadline?
I have some LGW flights in September that have now been moved to LHR. I'll probably want to take the LHR flights, but I'd like to keep open the possibility of cancellation as long as possible.
Does anyone happen to know how long I have to accept or decline the flight changes in MMB? Am I allowed to leave it until much closer to the time?
Thanks for any help!
Does anyone happen to know how long I have to accept or decline the flight changes in MMB? Am I allowed to leave it until much closer to the time?
Thanks for any help!
Jul 30, 20, 12:03 pm
#2
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 62,110
If your LGW service is cancelled, you have 6 years to claim the refund. If you want to travel on the replacement LHR service you best ensure ticketing is complete by 24 hours to departure. If you want an FTV or Avios credit (commercial bookings only) then you best do it in the next few months, but it can be after the original date of travel.
Jul 30, 20, 12:07 pm
#3
Original Poster
Join Date: Mar 2010
Location: JER
Programs: BAEC
Posts: 772
If your LGW service is cancelled, you have 6 years to claim the refund. If you want to travel on the replacement LHR service you best ensure ticketing is complete by 24 hours to departure. If you want an FTV or Avios credit (commercial bookings only) then you best do it in the next few months, but it can be after the original date of travel.
Jul 30, 20, 1:17 pm
#4
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,869
Along the same line, I have had a flight to LGW moved to LHR, but I actually want to cancel it, so I was hoping BA would cancel. Now they have, but when I try to cancel it wants to give me a voucher. This was an Avios booking, so I was under the impression that I could cancel for a refund with a 35 pound penalty. How can I get the refund?
Jul 30, 20, 1:20 pm
#5
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 41,748
Along the same line, I have had a flight to LGW moved to LHR, but I actually want to cancel it, so I was hoping BA would cancel. Now they have, but when I try to cancel it wants to give me a voucher. This was an Avios booking, so I was under the impression that I could cancel for a refund with a 35 pound penalty. How can I get the refund?
You need to call. You haven't been able to request a full refund online since late March.
Jul 30, 20, 1:54 pm
#6
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,869
. I'll try again, I guess.
Jul 30, 20, 3:28 pm
#7
Join Date: May 2019
Posts: 72
If your LGW service is cancelled, you have 6 years to claim the refund. If you want to travel on the replacement LHR service you best ensure ticketing is complete by 24 hours to departure. If you want an FTV or Avios credit (commercial bookings only) then you best do it in the next few months, but it can be after the original date of travel.
However flight numbers remain the same and ticket numbers remain visible in MMB so does this actually need to be reticketed? Or can we simply leave things alone and turn up for flights?
Jul 30, 20, 3:53 pm
#8
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 62,110
Had an October FAO return flight moved from LGW to LHR. When trying to accept changes it gives an error message which will presumably require a phone call to BA to sort.
However flight numbers remain the same and ticket numbers remain visible in MMB so does this actually need to be reticketed? Or can we simply leave things alone and turn up for flights?
However flight numbers remain the same and ticket numbers remain visible in MMB so does this actually need to be reticketed? Or can we simply leave things alone and turn up for flights?
There is a natural desire to sort out airline problems immediately, but unless you are travelling in the next 24 hours you can generally leave things for a bit.
Jul 30, 20, 4:12 pm
#9
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,387
I used to want to sort things out ASAP, human nature I suppose.
But in these circumstances there's no rush.If you are wanting a cancellation, yes just wait it out.
I would add the vouchers for some bookings can be better than a refund.
But in these circumstances there's no rush.If you are wanting a cancellation, yes just wait it out.
I would add the vouchers for some bookings can be better than a refund.
