October 2020 flight cancellations and operational changes
Sep 26, 20, 10:53 pm - Wikipost
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  This information is correct as of 15:00 on 25th September. Further changes are highly likely Until the end of S20 Schedule (24th October) Abuja - Daily 3-Class (with Club Suite) 777-200ER Accra - Daily 3-Class 777-200ER Atlanta - Daily 787-9 Bahrain - 3 x Weekly 4-Class 777-200ER Bangalore - 4 x Weekly A350-1000XWB Barbados - NEW Daily service begin 17th October. 4-Class 777-200ER Boston - Daily A350-1000XWB Buenos Aires - 4 x Weekly 787-8 Cairo - Daily 787-8 Cape Town - Daily 4 Class 777-200ER Chennai - 3 x Weekly 787-8 Chicago - 12 x Weekly BA295/BA294 - 5 x Weekly 787-9 BA297/BA296 - Daily A350-1000XWB Dallas - Daily 787-10 Delhi - Daily 787-9 Dubai - Daily A350-1000XWB Grand Cayman - 1 x Fortnightly 3-Class 777-200ER Hong Kong - Daily 777-300ER Houston - 3 x Weekly 787-8 Hyderabad - 4 x Weekly 787-9 Islamabad - Daily 787-8 Johannesburg - Daily 4-Class 777-200ER Kuala Lumpur - 4 x Weekly 787-9 Kuwait - 3 x Weekly 4-Class 777-200ER Lagos - Daily 777-300ER Lahore - NEW 4 x Weekly service begin 12th October. 787-8 Los Angeles - Daily 4-Class 777-200ER Male - NEW 3 x Weekly service begins 16th October. 777-300ER Mexico City - 4 x Weekly 787-9 Miami - Daily 787-9 Montreal - 3 x Weekly 787-8 Moscow - Daily 787-8 Mumbai - Daily BA139/BA138 - Until 04OCT: 777-300ER BA199/BA198 - From 05OCT: 787-8 Nairobi - 5 x Weekly 777-300ER New York (JFK) - 2 x Daily BA113/BA114- Daily 777-300ER (with Club Suite) BA175/BA112- Daily 4-Class 777-200ER Philadelphia - 2 x Weekly 787-9 Riyadh - 3 x Weekly 4-Class 777-200ER San Francisco - Daily 787-9 São Paulo - Daily 787-9 Seattle - 3 x Weekly 787-10 Seychelles - 2 x Weekly 787-9 resumes 10th October Shanghai - 2 x Weekly 777-300ER Singapore - 4 x Weekly 777-300ER Tel Aviv - Daily A350-1000XWB Tokyo (Haneda) - 3 x Weekly 787-9 Toronto - Daily 787-8 Washington - Daily A350-1000XWB From 25th October Abuja - Daily 4-Class 777-200ER Accra - Daily A350-1000XWB Amman - 6 x Weekly A321Neo Atlanta- 4 x Weekly 787-8 Bahrain - 3 x Weekly 787-8 Bangalore - 4 x Weekly A350-1000XWB Barbados - Daily 4-Class 777-200ER Beijing (Daxing) - Daily 777-300ER Boston - 2 x Daily. BA213/BA212 - Daily 787-9 BA215/BA214 - Daily A350-1000XWB Buenos Aires - 5 x Weekly 787-8 Cairo - Daily A321Neo Cape Town - Daily 777-300ER Chennai - 6 x Weekly 787-8 Chicago - 2 x Daily 787-9 Dallas - Daily 787-9 Delhi - 2 x Daily BA143/BA142 - Daily 787-8 BA257/BA256 - Daily 3-Class 777-200ER Dubai - 2 x Daily BA105/BA104 - Daily 787-9 BA107/BA106 - Daily 4-Class 777-200ER Grand Cayman via Nassau - 4 x Weekly 3-Class 777-200ER Hong Kong - Daily 777-300ER (4 x Weekly with Club Suites) Houston - Daily 4-Class 777-200ER Hyderabad - 4 x Weekly 787-8/9 Islamabad - Daily 787-8 Johannesburg - Daily A380 Kuala Lumpur - 3 x Weekly 787-8 Kuwait - 3 x Weekly 4-Class 777-200ER Lagos - Daily 4-Class 777-200ER Lahore - 4 x Weekly 787-8 Los Angeles - 11 x Weekly BA269/BA268 - Daily A380 BA281/BA280 - 4 x Weekly 777-300ER Male - 3 x Weekly 777-300ER (with Club Suites) Mexico City - 5 x Weekly 787-9 Miami - 2 x Daily BA207/BA206 - Daily A380 BA209/BA208 - Daily 4-Class 777-200ER Montreal - 4 x Weekly 787-8 Moscow - 13 x Weekly A320/A320Neo Mumbai - 2 x Daily BA139/BA138 - Daily 787-8 BA199/BA198 - Daily 787-9 Muscat - 3 x Weekly. 2 x 787-8 and 1 x 787-9 Nairobi - 5 x Weekly 777-300ER Newark - Daily 787-9 New York (JFK) - 6 x Daily 4-Class 777-200ER Philadelphia - Daily A350-1000XWB Phoenix - 5 x Weekly 787-9 Riyadh - Daily 4-Class 777-200ER San Diego - 5 x Weekly 787-9 San Francisco - Daily 777-300ER San Jose (CA) - 4 x Weekly 787-9 Santiago de Chile - 4 x Weekly 787-9[ [b]São Paulo - Daily 777-300ER Seattle - Daily 787-10 Seychelles - 2 x Weekly 787-9 Shanghai - 2 x Weekly 777-300ER Singapore - Daily 777-300ER Tel Aviv - 2 x Daily BA163/BA163 - Daily 787-9 BA165/BA164 - Daily 4-Class 777-200ER Tokyo (Haneda) - 3 x Weekly 787-9 Toronto - 2 x Daily BA093/BA092 - 5 x 787-10 & 2 x 789 Weekly BA099/BA098 - Daily 787-9 Vancouver- Daily 4-Class 777-200ER Washington - Daily A350-1000XWB 
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Jul 25, 20, 9:38 am
#1
Original Poster
Join Date: Jan 2020
Posts: 28
October 2020 flight cancellations and operational changes
Apologies, I don't know if there is a thread for October cancellations, but I've just received emails that my October flights have been cancelled. We haven't been booked on to an alternative flight, so I assume it's been completely cancelled. How do I go about getting a full refund as I do not want a voucher. I've tried calling BA, however the line cuts off saying it's too busy. What's the best number does anyone know? Surely I will be able to get my money back correct? Thanks 
Jul 25, 20, 9:41 am
#2
Join Date: May 2014
Location: Glos
Programs: BA Gold
Posts: 6,630
Correct SuperGirl123 just wait a few days then call at a quiet time. Straight cash refund is no questions asked when BA cancel
Jul 25, 20, 9:47 am
#3
Original Poster
Join Date: Jan 2020
Posts: 28
Originally Posted by mikeyfly
Correct SuperGirl123 just wait a few days then call at a quiet time. Straight cash refund is no questions asked when BA cancel
Jul 25, 20, 10:08 am
#4
Suspended
Join Date: Jun 2008
Posts: 2,246
Originally Posted by SuperGirl123
.....I've just received emails that my October flights have been cancelled. We haven't been booked on to an alternative flight, so I assume it's been completely cancelled...
Jul 25, 20, 10:12 am
#5
Original Poster
Join Date: Jan 2020
Posts: 28
Originally Posted by richardwft
When my flights were cancelled, BA didn’t book me on to alternative BA flights, I did that through manage my booking.
Jul 25, 20, 10:38 am
#6
Original Poster
Join Date: Jan 2020
Posts: 28
So I just called up the call centre and managed to get through to someone, I specifically requested for a refund, and the lady I spoke to said she would pass it to the refunds team to process and it can take 4-6 weeks, however just checked MMB, and it now says that I will be getting a voucher?! I specifically did not want a voucher. Am I now screwed? 
Jul 25, 20, 1:30 pm
#7
FlyerTalk Evangelist
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 29,582
Originally Posted by SuperGirl123
So I just called up the call centre and managed to get through to someone, I specifically requested for a refund, and the lady I spoke to said she would pass it to the refunds team to process and it can take 4-6 weeks, however just checked MMB, and it now says that I will be getting a voucher?! I specifically did not want a voucher. Am I now screwed?
Jul 25, 20, 3:36 pm
#8
Original Poster
Join Date: Jan 2020
Posts: 28
Originally Posted by KARFA
What does it say in MMB? Where does it say you will only get a future travel voucher?
Where will your voucher take you?
Using your future travel voucher is easy. Simply call us when you're ready to book a flight or holiday, tell us your voucher code and we'll complete your booking.We're replacing your booking with the voucher, so you'll no longer be able to use your xxxxx.
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However i never requested that! I asked for a refund.....
Jul 25, 20, 11:45 pm
#9
FlyerTalk Evangelist
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 29,582
Originally Posted by SuperGirl123
As soon as i go into MMB it says this:
We're replacing your booking with the voucher, so you'll no longer be able to use your xxxxx.
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However i never requested that! I asked for a refund.....
Where will your voucher take you?
Using your future travel voucher is easy. Simply call us when you're ready to book a flight or holiday, tell us your voucher code and we'll complete your booking.We're replacing your booking with the voucher, so you'll no longer be able to use your xxxxx.
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However i never requested that! I asked for a refund.....
