October 2020 flight cancellations and operational changes
Sep 27, 20, 5:08 pm - Wikipost
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  This information is correct as of 15:00 on 25th September. Further changes are highly likely Until the end of S20 Schedule (24th October) Abuja - Daily 3-Class (with Club Suite) 777-200ER Accra - Daily 3-Class 777-200ER Atlanta - Daily 787-9 Bahrain - 3 x Weekly 4-Class 777-200ER Bangalore - 4 x Weekly A350-1000XWB Barbados - NEW Daily service begin 17th October. 4-Class 777-200ER Boston - Daily A350-1000XWB Buenos Aires - 4 x Weekly 787-8 Cairo - Daily 787-8 Cape Town - Daily 4 Class 777-200ER Chennai - 3 x Weekly 787-8 Chicago - 12 x Weekly BA295/BA294 - 5 x Weekly 787-9 BA297/BA296 - Daily A350-1000XWB Dallas - Daily 787-10 Delhi - Daily 787-9 Dubai - Daily A350-1000XWB Grand Cayman - 1 x Fortnightly 3-Class 777-200ER Hong Kong - Daily 777-300ER Houston - 3 x Weekly 787-8 Hyderabad - 4 x Weekly 787-9 Islamabad - Daily 787-8 Johannesburg - Daily 4-Class 777-200ER Kuala Lumpur - 4 x Weekly 787-9 Kuwait - 3 x Weekly 4-Class 777-200ER Lagos - Daily 777-300ER Lahore - NEW 4 x Weekly service begin 12th October. 787-8 Los Angeles - Daily 4-Class 777-200ER Male - NEW 3 x Weekly service begins 16th October. 777-300ER Mexico City - 4 x Weekly 787-9 Miami - Daily 787-9 Montreal - 3 x Weekly 787-8 Moscow - Daily 787-8 Mumbai - Daily BA139/BA138 - Until 04OCT: 777-300ER BA199/BA198 - From 05OCT: 787-8 Nairobi - 5 x Weekly 777-300ER New York (JFK) - 2 x Daily BA113/BA114- Daily 777-300ER (with Club Suite) BA175/BA112- Daily 4-Class 777-200ER Philadelphia - 2 x Weekly 787-9 Riyadh - 3 x Weekly 4-Class 777-200ER San Francisco - Daily 787-9 Săo Paulo - Daily 787-9 Seattle - 3 x Weekly 787-10 Seychelles - 2 x Weekly 787-9 resumes 10th October Shanghai - 2 x Weekly 777-300ER Singapore - 4 x Weekly 777-300ER Tel Aviv - Daily A350-1000XWB Tokyo (Haneda) - 3 x Weekly 787-9 Toronto - Daily 787-8 Washington - Daily A350-1000XWB From 25th October Abuja - Daily 4-Class 777-200ER Accra - Daily A350-1000XWB Amman - 6 x Weekly A321Neo Atlanta- 4 x Weekly 787-8 Bahrain - 3 x Weekly 787-8 Bangalore - 4 x Weekly A350-1000XWB Barbados - Daily 4-Class 777-200ER Beijing (Daxing) - Daily 777-300ER Boston - 2 x Daily. BA213/BA212 - Daily 787-9 BA215/BA214 - Daily A350-1000XWB Buenos Aires - 5 x Weekly 787-8 Cairo - Daily A321Neo Cape Town - Daily 777-300ER Chennai - 6 x Weekly 787-8 Chicago - 2 x Daily 787-9 Dallas - Daily 787-9 Delhi - 2 x Daily BA143/BA142 - Daily 787-8 BA257/BA256 - Daily 3-Class 777-200ER Dubai - 2 x Daily BA105/BA104 - Daily 787-9 BA107/BA106 - Daily 4-Class 777-200ER Grand Cayman via Nassau - 4 x Weekly 3-Class 777-200ER Hong Kong - Daily 777-300ER (4 x Weekly with Club Suites) Houston - Daily 4-Class 777-200ER Hyderabad - 4 x Weekly 787-8/9 Islamabad - Daily 787-8 Johannesburg - Daily A380 Kuala Lumpur - 3 x Weekly 787-8 Kuwait - 3 x Weekly 4-Class 777-200ER Lagos - Daily 4-Class 777-200ER Lahore - 4 x Weekly 787-8 Los Angeles - 11 x Weekly BA269/BA268 - Daily A380 BA281/BA280 - 4 x Weekly 777-300ER Male - 3 x Weekly 777-300ER (with Club Suites) Mexico City - 5 x Weekly 787-9 Miami - 2 x Daily BA207/BA206 - Daily A380 BA209/BA208 - Daily 4-Class 777-200ER Montreal - 4 x Weekly 787-8 Moscow - 13 x Weekly A320/A320Neo Mumbai - 2 x Daily BA139/BA138 - Daily 787-8 BA199/BA198 - Daily 787-9 Muscat - 3 x Weekly. 2 x 787-8 and 1 x 787-9 Nairobi - 5 x Weekly 777-300ER Newark - Daily 787-9 New York (JFK) - Philadelphia - Daily A350-1000XWB Phoenix - Riyadh - Daily 4-Class 777-200ER San Diego - San Francisco - Daily 777-300ER San Jose (CA) - Santiago de Chile - 4 x Weekly 787-9 Săo Paulo - Daily 777-300ER Seattle - Daily 787-10 Seychelles - 2 x Weekly 787-9 Shanghai - 2 x Weekly 777-300ER Singapore - Daily 777-300ER Tel Aviv - 2 x Daily BA163/BA163 - Daily 787-9 BA165/BA164 - Daily 4-Class 777-200ER Tokyo (Haneda) - 3 x Weekly 787-9 Toronto - 2 x Daily BA093/BA092 - 5 x 787-10 & 2 x 789 Weekly BA099/BA098 - Daily 787-9 Vancouver- Washington - Daily A350-1000XWB 
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Jul 25, 20, 9:38 am
#1
Original Poster
Join Date: Jan 2020
Posts: 28
October 2020 flight cancellations and operational changes
Apologies, I don't know if there is a thread for October cancellations, but I've just received emails that my October flights have been cancelled. We haven't been booked on to an alternative flight, so I assume it's been completely cancelled. How do I go about getting a full refund as I do not want a voucher. I've tried calling BA, however the line cuts off saying it's too busy. What's the best number does anyone know? Surely I will be able to get my money back correct? Thanks 
Jul 25, 20, 9:41 am
#2
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 9,548
Correct SuperGirl123 just wait a few days then call at a quiet time. Straight cash refund is no questions asked when BA cancel
Jul 25, 20, 9:47 am
#3
Original Poster
Join Date: Jan 2020
Posts: 28
Originally Posted by mikeyfly
Correct SuperGirl123 just wait a few days then call at a quiet time. Straight cash refund is no questions asked when BA cancel
Jul 25, 20, 10:08 am
#4
Suspended
Join Date: Jun 2008
Posts: 2,246
Originally Posted by SuperGirl123
.....I've just received emails that my October flights have been cancelled. We haven't been booked on to an alternative flight, so I assume it's been completely cancelled...
Jul 25, 20, 10:12 am
#5
Original Poster
Join Date: Jan 2020
Posts: 28
Originally Posted by richardwft
When my flights were cancelled, BA didn’t book me on to alternative BA flights, I did that through manage my booking.
Jul 25, 20, 10:38 am
#6
Original Poster
Join Date: Jan 2020
Posts: 28
So I just called up the call centre and managed to get through to someone, I specifically requested for a refund, and the lady I spoke to said she would pass it to the refunds team to process and it can take 4-6 weeks, however just checked MMB, and it now says that I will be getting a voucher?! I specifically did not want a voucher. Am I now screwed? 
Jul 25, 20, 1:30 pm
#7
Ambassador, British Airways; FlyerTalk Evangelist
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 36,374
Originally Posted by SuperGirl123
So I just called up the call centre and managed to get through to someone, I specifically requested for a refund, and the lady I spoke to said she would pass it to the refunds team to process and it can take 4-6 weeks, however just checked MMB, and it now says that I will be getting a voucher?! I specifically did not want a voucher. Am I now screwed?
Jul 25, 20, 3:36 pm
#8
Original Poster
Join Date: Jan 2020
Posts: 28
Originally Posted by KARFA
What does it say in MMB? Where does it say you will only get a future travel voucher?
Where will your voucher take you?
Using your future travel voucher is easy. Simply call us when you're ready to book a flight or holiday, tell us your voucher code and we'll complete your booking.We're replacing your booking with the voucher, so you'll no longer be able to use your xxxxx.
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However i never requested that! I asked for a refund.....
Jul 25, 20, 11:45 pm
#9
Ambassador, British Airways; FlyerTalk Evangelist
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 36,374
Originally Posted by SuperGirl123
As soon as i go into MMB it says this:
We're replacing your booking with the voucher, so you'll no longer be able to use your xxxxx.
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However i never requested that! I asked for a refund.....
Where will your voucher take you?
Using your future travel voucher is easy. Simply call us when you're ready to book a flight or holiday, tell us your voucher code and we'll complete your booking.We're replacing your booking with the voucher, so you'll no longer be able to use your xxxxx.
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However i never requested that! I asked for a refund.....
Jul 28, 20, 11:54 am
#12
Join Date: Aug 2015
Location: Aberdeen
Programs: BA Gold, IHG Diamond Ambassador
Posts: 436
Just had a look and AGP departures from LGW and they have disappeared until 09NOV so presumably they are going to move all these over to LHR until at least this date?! It was until early SEP only
