BA lounges : COVID-19 closures and reopenings
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#2147
Join Date: Dec 2010
Location: UK
Programs: BAEC Gold, IHG Spire Ambassador, Hilton Diamond, Starbucks Gold
Posts: 1,077
#2148
Join Date: May 2009
Location: UK
Posts: 3,796
I have the same gripe! Now owing to restrictions that GLA and EDI could reopen their lounges, I feel they should offer a small voucher of sorts for the airport outlets that have now reopened.
#2149
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 1,894
Now if you went to the library / Internet cafe (if they still exist) and used a public computer - you could cause a huge amount of havoc
#2150
Join Date: Sep 2004
Location: GLA
Programs: Mucci, BA Gold, Hilton Gold
Posts: 1,318
It's still a bit much though. I get that passenger numbers are likely still too low to justify opening the lounges at outstations, but if you have customers either paying for a domestic business class product, or connecting long-haul business, then surely a gesture of Ł20 or Ł30 of vouchers to use at the airport wouldn't do them THAT much damage - especially for those who are paying higher prices closer to departure etc. Thankfully i wasn't paying this, but having had to re-book one of my domestic TP runs for the 6th time (not complaining - many people on here will have had FAR more disruption to travel than me) and pricing the flight out on Matrix it was coming in at over Ł1200 in CE (GLA-LHR-INV back to back). Now thankfully, this was just a re-book for me on a Ł200 CE sale fare from last year, but if I had been paying that ludicrous price and didn't even get a token gesture of some airport vouchers to get a refreshment and a snack before my flight, i'd be pretty put out.
#2151
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 1,894
It's still a bit much though. I get that passenger numbers are likely still too low to justify opening the lounges at outstations, but if you have customers either paying for a domestic business class product, or connecting long-haul business, then surely a gesture of Ł20 or Ł30 of vouchers to use at the airport wouldn't do them THAT much damage - especially for those who are paying higher prices closer to departure etc. Thankfully i wasn't paying this, but having had to re-book one of my domestic TP runs for the 6th time (not complaining - many people on here will have had FAR more disruption to travel than me) and pricing the flight out on Matrix it was coming in at over Ł1200 in CE (GLA-LHR-INV back to back). Now thankfully, this was just a re-book for me on a Ł200 CE sale fare from last year, but if I had been paying that ludicrous price and didn't even get a token gesture of some airport vouchers to get a refreshment and a snack before my flight, i'd be pretty put out.
#2152
Join Date: Sep 2004
Location: GLA
Programs: Mucci, BA Gold, Hilton Gold
Posts: 1,318
True, but i'd guess it's unlikely as it would need their IT to identify particular users based on how much they paid for their ticket, rather than the simple booking class (my rebookings have booked, in some cases, into D and J class). I may never know :-).
#2153
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 1,894
Even a Ł5/10 voucher for Pret would go a long way for most people
#2155
Join Date: Jan 2015
Location: UK
Programs: BAEC
Posts: 993
Handy to know thanks! Anyone got any experience on if GC closes later in the day, with folk moving across to GF?
#2158
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Silver/MM, Hilton Diamond, Hertz 5* Gold
Posts: 6,479
I wish the newspapers would reappear. Why piles of High Life magazines would not be a Covid vector but newspapers would is a mystery.
I should note that there are no showers available. Someone mentioned in a recent post that showers were available but the Elemis Spa and all the showers are shut.