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COVID Friendly Catering Revealed By British Airways

COVID Friendly Catering Revealed By British Airways

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Old Jan 22, 21, 8:53 am   -   Wikipost
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Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.


Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle

Tea, coffee, juice available on request


Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle

Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle

Tea, coffee, drinks from the bar available on request


Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
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Old Sep 23, 20, 11:38 pm
  #1456  
 
Join Date: Feb 2012
Location: London
Programs: BA Gold
Posts: 175
Originally Posted by JessicaB View Post
To paraphrase. It's OK to make our highest spending customers' journey a little bit more dangerous and a lot more uncomfortable in order to make our staff's a little bit safer
Even before Covid things were interesting with 1 Toilet between 8 on the 787 etc Anyway I've looked into regulations around this and found this from the European Union Aviation Safety Agency dated 30th June.

3.5 The aircraft operator should:

make every effort to ensure that, in an aircraft which has more than one lavatory and provided the number of passengers carried aboard allows for it, a lavatory should be reserved for the exclusive use of the crew, preferably the one closest to the flight crew compartment.


So I guess Iberia crew are going by the guidelines and we should respect that.

Also interestingly regarding the Food situation...

Aircraft operators should reduce in-flight services to the minimum necessary to ensure passenger comfort and well-being and limit contact between cabin crew members and passengers, giving proper consideration to the duration of the flight. Among these measures, the following should be considered:
— No duty free or other non-essential product sales on board.
— Reduced food and beverage service. Alcoholic drinks should be avoided.
— Preference for pre-packed and sealed food and drink products, such as canned drinks.
— Wherever possible, payment involving touch or contact, such as cash payments, should be avoided to mitigate the potential transmission risk between cabin crew members and passengers
.

I don't think there is any doubt regarding the current (poor) BA offering but found the above interesting.
BAflyer2007 is offline  
Old Sep 24, 20, 12:43 am
  #1457  
 
Join Date: Apr 2015
Location: London
Programs: BAEC GGL (Gallium Guest List), QRPC Molybdenum, Skywards Zirconium
Posts: 4,121
Originally Posted by BAflyer2007 View Post
Even before Covid things were interesting with 1 Toilet between 8 on the 787 etc Anyway I've looked into regulations around this and found this from the European Union Aviation Safety Agency dated 30th June.

3.5 The aircraft operator should:

make every effort to ensure that, in an aircraft which has more than one lavatory and provided the number of passengers carried aboard allows for it, a lavatory should be reserved for the exclusive use of the crew, preferably the one closest to the flight crew compartment.


So I guess Iberia crew are going by the guidelines and we should respect that.

Also interestingly regarding the Food situation...

Aircraft operators should reduce in-flight services to the minimum necessary to ensure passenger comfort and well-being and limit contact between cabin crew members and passengers, giving proper consideration to the duration of the flight. Among these measures, the following should be considered:
— No duty free or other non-essential product sales on board.
— Reduced food and beverage service. Alcoholic drinks should be avoided.
— Preference for pre-packed and sealed food and drink products, such as canned drinks.
— Wherever possible, payment involving touch or contact, such as cash payments, should be avoided to mitigate the potential transmission risk between cabin crew members and passengers
.

I don't think there is any doubt regarding the current (poor) BA offering but found the above interesting.
This guidance is now, frankly, inadequate, which is part of the problem here. It should be updated with a heirachy of how important each of these measures is. There is masses of scientific evidence that the key way COVID-19 spreads is airborne transmission due to close proximity between two people. Whilst surface transmission is possible, it is at most a minor and most theoretical way that COVID-19 could be spread. The key thing is minimising contact between people where possible, what matters is how many times crew interact with passengers, whether they are wearing a mask and how close passengers are to each other, not if the crew member has heated your meal or not. But of course, airlines such as BA are never willingly going to reduce passenger numbers on a flight to facilitate this and nor do they appear willing to scrap J class at the moment because service itself could be an issue, so we get this pointless security theatre that makes some people feel better but doesn’t really achieve much instead.
lost_in_translation is offline  
Old Sep 24, 20, 1:03 am
  #1458  
 
Join Date: Feb 2012
Location: London
Programs: BA Gold
Posts: 175
Originally Posted by lost_in_translation View Post
This guidance is now, frankly, inadequate, which is part of the problem here. It should be updated with a heirachy of how important each of these measures is.
Yes, I agree with you. I couldn't find anything more recent so assuming 30th June was last review.
BAflyer2007 is offline  
Old Sep 24, 20, 1:19 am
  #1459  
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 14,890
Originally Posted by lost_in_translation View Post
This guidance is now, frankly, inadequate, which is part of the problem here. It should be updated with a heirachy of how important each of these measures is. There is masses of scientific evidence that the key way COVID-19 spreads is airborne transmission due to close proximity between two people. Whilst surface transmission is possible, it is at most a minor and most theoretical way that COVID-19 could be spread. The key thing is minimising contact between people where possible, what matters is how many times crew interact with passengers, whether they are wearing a mask and how close passengers are to each other, not if the crew member has heated your meal or not. But of course, airlines such as BA are never willingly going to reduce passenger numbers on a flight to facilitate this and nor do they appear willing to scrap J class at the moment because service itself could be an issue, so we get this pointless security theatre that makes some people feel better but doesn’t really achieve much instead.
If what you say is true, why are virologists and epidemiologists the world-over emphasising hand washing as a major activity in fighting the virus? Do you have any scientific sources to share with us that supports your assertion?

Are you aware of any airlines that have chosen to reduce passenger numbers on all their aircraft as a specific policy to facilitate social distancing?
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Old Sep 24, 20, 1:29 am
  #1460  
 
Join Date: Apr 2015
Location: London
Programs: BAEC GGL (Gallium Guest List), QRPC Molybdenum, Skywards Zirconium
Posts: 4,121
Originally Posted by Tobias-UK View Post
If what you say is true, why are virologists and epidemiologists the world-over emphasising hand washing as a major activity in fighting the virus? Do you have any scientific sources to share with us that supports your assertion?

Are you aware of any airlines that have chosen to reduce passenger numbers on all their aircraft as a specific policy to facilitate social distancing?
Hand washing is better than not hand washing, I’m not saying not to wash hands! It could prevent a small number of potential transmissions. My point is hand washing is almost totally irrelevant for preventing the spread of COVID compared to more important measures such as e.g. enforcing mask wearing, yet BA is happy for 50% of the passengers on flights I’ve been on to sit without a mask yet refuses to serve hot food. That is why it is just theatre.

I’m on my phone about to board, but a quick 5 second Google throws up this Lancet comment as the top result, for example - https://www.thelancet.com/pdfs/journ...20)30561-2.pdf
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Old Sep 24, 20, 1:45 am
  #1461  
 
Join Date: Apr 2015
Location: London
Programs: BAEC GGL (Gallium Guest List), QRPC Molybdenum, Skywards Zirconium
Posts: 4,121
Here is the WHO’s summary - https://www.who.int/news-room/commen...on-precautions

“Despite consistent evidence as to SARS-CoV-2 contamination of surfaces and the survival of the virus on certain surfaces, there are no specific reports which have directly demonstrated fomite transmission. People who come into contact with potentially infectious surfaces often also have close contact with the infectious person, making the distinction between respiratory droplet and fomite transmission difficult to discern. However, fomite transmission is considered a likely mode of transmission for SARS-CoV-2, given consistent findings about environmental contamination in the vicinity of infected cases and the fact that other coronaviruses and respiratory viruses can transmit this way.”

Similarly the CDC - https://www.cdc.gov/coronavirus/2019...d-spreads.html


Here is a Time article summarising things a bit more bluntly - https://www.google.co.uk/amp/s/time....ls/%3famp=true
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Old Sep 24, 20, 2:37 am
  #1462  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 3,487
Originally Posted by lost_in_translation View Post
This guidance is now, frankly, inadequate, which is part of the problem here. It should be updated with a heirachy of how important each of these measures is. There is masses of scientific evidence that the key way COVID-19 spreads is airborne transmission due to close proximity between two people. Whilst surface transmission is possible, it is at most a minor and most theoretical way that COVID-19 could be spread. The key thing is minimising contact between people where possible, what matters is how many times crew interact with passengers, whether they are wearing a mask and how close passengers are to each other, not if the crew member has heated your meal or not. But of course, airlines such as BA are never willingly going to reduce passenger numbers on a flight to facilitate this and nor do they appear willing to scrap J class at the moment because service itself could be an issue, so we get this pointless security theatre that makes some people feel better but doesn’t really achieve much instead.
Agreed. There could be a one tray meal service (with hot food on relevant bands and in CW/F) which would be no more or less contact heavy than what is going on at the moment.
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Schwann is offline  
Old Sep 24, 20, 2:45 am
  #1463  
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Join Date: Jul 2020
Posts: 471
Originally Posted by JessicaB View Post
To paraphrase. It's OK to make our highest spending customers' journey a little bit more dangerous and a lot more uncomfortable in order to make our staff's a little bit safer
It's not as black and white as that.

Clearly, the average cabin crew member comes into close physical contact with more people than the typical business pax. It's just part of their job. Dentists, barbers, massage therapists, wait staff, nurse for the elderly etc. are in a similar situation.

There is an argument to be made it's particularly important to mitigate the risks for these types of employees. Because, a few days down the road, due to the nature of their work, they could potentially infect dozens or even hundreds of other people. It's not like it hasn't happened before.

Sorry to say, but from your last posts on short-haul C service in covid-19 times, you come across as very egoistical with little concern for people you interact with or for society as a whole.
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Old Sep 24, 20, 3:21 am
  #1464  
 
Join Date: May 2014
Posts: 6,305
Are BA closing off a loo for exclusive crew (flight/cabin) use?
13901 is online now  
Old Sep 24, 20, 3:27 am
  #1465  
 
Join Date: May 2007
Programs: BA Blue, EI Silver, Honours Gold, Marriott Gold
Posts: 1,122
Originally Posted by Tobias-UK View Post
Are you aware of any airlines that have chosen to reduce passenger numbers on all their aircraft as a specific policy to facilitate social distancing?
It's mainly in North America, but Alaska, Delta, Hawaiian, jetBlue and Southwest are all blocking the middle seats to facilitate social distancing. They also require masks. AA and UA are not blocking the middle seats.

The thing about this approach is that it does not create 1m+/2m social distance. Just 0.5m laterally and nothing at all in front and behind. Overall fewer people in the aircraft cabin would reduce the chances of being in contact with a COVID carrier, I suppose.
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Old Sep 24, 20, 4:10 am
  #1466  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
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Originally Posted by 13901 View Post
Are BA closing off a loo for exclusive crew (flight/cabin) use?
On short haul they have tried it, but it invariably doesn't work, I've not seen it enforced now for some time now (mid April?). People do get it confused with the pre-Covid security routines, with which you will be familiar and I'm not spelling out. On longhaul yes there are dedicated WCs, but I'd be beyond amazed if it causes a problem as things stand, some flights have a selection of WCs per passenger.
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corporate-wage-slave is online now  
Old Sep 24, 20, 6:42 am
  #1467  
 
Join Date: Nov 2012
Location: Manchester but from Yorkshire better known as Gods country
Programs: BA Gold, , Sandals plat
Posts: 809
Flew from St Lucia last night in F and had the same food as post #1424 above. Really dreadful so much so I asked that the crew save one meal and see in Alex Cruz would be prepared to eat it. The breakfast choc croissant wouldn’t have been fresh it they had served it 11 days ago on our unbound flight. Cabin Manager came over for a chat and stated the normal food service was resuming mid October. I said it was the whole experience, BA not using the lounge even though it was open and PP or payment of 50 Dollars would get you in. No offer of vouchers the fact that when you finally did get on board you were offered a bottle of water which had been on an aircraft stood in 32 deg Celsius and was hot!. Covid aside this is not good enough
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Old Sep 24, 20, 6:48 am
  #1468  
 
Join Date: Jul 2014
Location: UK - South Coast & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,110
Originally Posted by PJSMITH0 View Post
Cabin Manager came over for a chat and stated the normal food service was resuming mid October
Assuming not just galley FM, that is very encouraging news.
krispy84 is online now  
Old Sep 24, 20, 7:06 am
  #1469  
 
Join Date: Jun 2009
Location: UK
Programs: Lemonia. Best Greek ever.
Posts: 2,067
Daughter no 2 went to one of the "in your car" party/pub in the park events recently.
Bought a Tom Kerridge 3 course "Meal in a Box.". UKP30.
She Said it was brilliant.

If they can do that at one of the in your car concert type things, the brains of BA could easily do it.

It appears that the Intern is in charge of BA catering.
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Ancient Observer is offline  
Old Sep 24, 20, 7:22 am
  #1470  
 
Join Date: Sep 2008
Location: AUS
Programs: AA PPro, Hyatt Globalist, Amex Plat
Posts: 5,499
Originally Posted by PJSMITH0 View Post
<snip> Cabin Manager came over for a chat and stated the normal food service was resuming mid October.
Originally Posted by krispy84 View Post
Assuming not just galley FM, that is very encouraging news.
Encouraging news indeed; that way this forum can get back to constantly complaining about more important things like the quality of the "normal food service"

Regards
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scubadu is online now  

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