Oct 24, 2020, 7:26 am
Last edit by: Prospero
Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
COVID Friendly Catering Revealed By British Airways
Sep 23, 2020, 11:05 am
#1441
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,543
I somehow think you won't be happy until you get some bonus Avios for not getting the hot food you knew you wouldn't get.
Sep 23, 2020, 11:51 am
#1442
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,734
I don’t think the current catering is acceptable, but dragging crew meals into the equation isn’t going to advance anyone’s complaint.
Sep 23, 2020, 11:56 am
#1443
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,040
Regards
Sep 23, 2020, 12:19 pm
#1444
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,924
I suppose it is relevant to the extent that if it is safe to prepare meals for crew then arguably it must also be safe to prepare meals for passengers.
Sep 23, 2020, 12:23 pm
#1445
Join Date: Apr 2009
Programs: BA Gold, Hilton Honors Diamond, Mucci de buveur de gin
Posts: 3,060
Sep 23, 2020, 12:23 pm
#1446
Join Date: Dec 2007
Location: Harrogate
Programs: BA, KL, DL
Posts: 996
Some of you guys were lucky to get chicken in your chicken and coleslaw sandwich. On my flight last week the chicken was missing, it was just a soggy coleslaw sandwich. To add insult to injury, the bread was stale. Too disappointed to even put my complaint into words with BA.
Fingers crossed then, it's not too far away!
Sep 23, 2020, 2:00 pm
#1448
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,741
Sureky they could serve meals with the foil covering still on to reduce the risk of contamination, if they really wanted to serve hot meals ? It can’t be beyond the wit of man...
Sep 23, 2020, 2:06 pm
#1449
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Yeah you are right. Hard product has not changed. Can you imagine?
'Due to health and safety regulations and following goverment guidance we have removed the flat beds to keep you and the crew safe'
Or even better ' We are working closely with health experts and decide to remove the flat beds'
'Due to health and safety regulations and following goverment guidance we have removed the flat beds to keep you and the crew safe'
Or even better ' We are working closely with health experts and decide to remove the flat beds'
Sep 23, 2020, 2:13 pm
#1450
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,427
We are only weeks behind Spain so yes I would not be surprised if this sort of guidance comes to BA.
Sep 23, 2020, 2:18 pm
#1451
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,255
Unfortunately it is far worse than that in Madrid according to reports today
The epidemic continues to rise in almost all of Spain’s 17 regions. Madrid continues to have the highest 14-day cumulative incidence of Covid-19, with 746.2 cases per 100,000 inhabitants
Sep 23, 2020, 2:20 pm
#1452
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Having followed the infection rates closely, kindly updated by CWS on a daily basis, Spain’s per 100k rate is the highest in the EU so I can understand why Iberia would do this. The UK figure is 70+ vs 300+ for Spain per 100,000 population.
We are only weeks behind Spain so yes I would not be surprised if this sort of guidance comes to BA.
We are only weeks behind Spain so yes I would not be surprised if this sort of guidance comes to BA.
Sep 23, 2020, 2:31 pm
#1453
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,427
So it's OK to expect 300 passengers to share a toilet, but the crew cannot be expected to share the toilet with anyone other than crew? It's like IAG basically saying that their staff are more important than the passengers. I know IAG doesn't show a lot of love for it's passengers at the best of times, but seriously?
Should people be flying, who are not on essential travel if on the naughty list.
Do the very few staff who have kept their jobs need protection?
IAG do not have a playbook, just as Governments do not, for how to deal with a serious pandemic, some thought and consideration has to go into our own opinions on why this is all happening.
It’s tough. No doubt.
Some choices will be wrong, odd but other choices will be helpful, supportive and ensure we get through this as best we can.
But it really does take all of our efforts.
Even if that means delaying bathroom activity on a plane for when it’s more safe to do so and of course, washing and drying our hands.
Safe travels.
Sep 23, 2020, 10:54 pm
#1454
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
Sep 23, 2020, 11:02 pm
#1455
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Are flights that full?
Should people be flying, who are not on essential travel if on the naughty list.
Do the very few staff who have kept their jobs need protection?
IAG do not have a playbook, just as Governments do not, for how to deal with a serious pandemic, some thought and consideration has to go into our own opinions on why this is all happening.
It’s tough. No doubt.
Some choices will be wrong, odd but other choices will be helpful, supportive and ensure we get through this as best we can.
But it really does take all of our efforts.
Even if that means delaying bathroom activity on a plane for when it’s more safe to do so and of course, washing and drying our hands.
Safe travels.
Should people be flying, who are not on essential travel if on the naughty list.
Do the very few staff who have kept their jobs need protection?
IAG do not have a playbook, just as Governments do not, for how to deal with a serious pandemic, some thought and consideration has to go into our own opinions on why this is all happening.
It’s tough. No doubt.
Some choices will be wrong, odd but other choices will be helpful, supportive and ensure we get through this as best we can.
But it really does take all of our efforts.
Even if that means delaying bathroom activity on a plane for when it’s more safe to do so and of course, washing and drying our hands.
Safe travels.
And subsequently we are going to go cap in hand to the government and whinge that they should be bailing us out because nobody wants to fly.