Oct 24, 2020, 7:26 am
Last edit by: Prospero
Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
COVID Friendly Catering Revealed By British Airways
Sep 20, 2020, 7:31 am
#1351
Join Date: Aug 2020
Posts: 101
Thanks!
Sep 20, 2020, 10:23 am
#1352
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Oh dear, today’s sandwich was really not good - desperately under-filled for the second flight in a row. Almost makes me think there has been an order to fill them less...
Sep 20, 2020, 10:27 am
#1353
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Oh, but breaking news on the flip side is that there are new nuts! They are extremely nice - they taste like the ones they used to serve at the Andaz Tokyo bar which is definitely a compliment to BA...
Sep 20, 2020, 10:33 am
#1354
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
I would like to see BA change up the offering a bit but remember a lot of CE fares are very cheap at the moment. You can easily get CE tickets for £40! So given the reduction in price, the offering isn’t too bad.
As for those who paid for tickets before COVID, I would agree it’s not premium enough when you’ve paid £150+.
As for those who paid for tickets before COVID, I would agree it’s not premium enough when you’ve paid £150+.
Sep 20, 2020, 10:39 am
#1355
Join Date: Apr 2015
Programs: Some
Posts: 5,252
I would like to see BA change up the offering a bit but remember a lot of CE fares are very cheap at the moment. You can easily get CE tickets for £40! So given the reduction in price, the offering isn’t too bad.
As for those who paid for tickets before COVID, I would agree it’s not premium enough when you’ve paid £150+.
As for those who paid for tickets before COVID, I would agree it’s not premium enough when you’ve paid £150+.
Sep 20, 2020, 10:40 am
#1356
Join Date: Jul 2014
Location: Surrey, UK
Programs: BA Gold, *A Gold, IHG Platinum
Posts: 654
I would like to see BA change up the offering a bit but remember a lot of CE fares are very cheap at the moment. You can easily get CE tickets for £40! So given the reduction in price, the offering isn’t too bad.
As for those who paid for tickets before COVID, I would agree it’s not premium enough when you’ve paid £150+.
As for those who paid for tickets before COVID, I would agree it’s not premium enough when you’ve paid £150+.
But what about those who have paid several thousands for CW or First?
Sep 20, 2020, 10:43 am
#1357
Join Date: May 2018
Location: London
Programs: BA Gold
Posts: 320
Let's just assume BA are being honest, and these 'gourmet' boxes are a Covid-related health and safety measure - what is stopping BA from putting in a Pret-style artisan baguette with parma ham or a crayfish-rocket-avo sandwich, or any other highstreet sandwich that retails at £3 inside the terminal?!
Sep 20, 2020, 10:55 am
#1358
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,734
Belazu nuts are a big plus 👍
Not enough to outweigh the miserable sandwiches though. 🙁
Not enough to outweigh the miserable sandwiches though. 🙁
Sep 20, 2020, 11:00 am
#1359
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
Good luck getting CE tickets to Greece for £40. Sure, there will be a few people paying this going forward for short routes, but this doesn’t explain why the catering has been so bad for the past couple of months when CE was definitely not £40. This is just the usual attempt to find a justification for something that is basically indefensible by those who refuse to accept any criticism of BA.
As I said in my post, I wouldn’t be happy if I had paid £250 to fly to LCA and got this, but it is what it is.
I know people on here often refer to Lufthansa, but I know Aegean and Turkish (both highly regarded carriers) are offering a similar SH business meal to BA.
(PS I’m only talking about short haul - long haul is very much subpar)
Sep 20, 2020, 11:01 am
#1360
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
For CW/F I agree the offering isn’t up to scratch. It really needs improving and a hot meal needs to be made available in CW. I just assume the passenger levels on long haul are low enough to get away with this.
Sep 20, 2020, 11:04 am
#1361
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
It also means that saving £5 opex on a ticket costing thousands is all the more insulting to a passenger
Sep 20, 2020, 11:12 am
#1362
Join Date: Jan 2015
Programs: BAEC Gold
Posts: 1,627
Let's just assume BA are being honest, and these 'gourmet' boxes are a Covid-related health and safety measure - what is stopping BA from putting in a Pret-style artisan baguette with parma ham or a crayfish-rocket-avo sandwich, or any other highstreet sandwich that retails at £3 inside the terminal?!
Sep 20, 2020, 2:00 pm
#1363
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
This looks ghastly. If you are on Twitter, the only way to get things to move a little might be to tweet that and tag BA and see if they react. I have no hope that writing to customer service will change anything but if several photos like that are tweeted, it just might get someone to react.
Sep 20, 2020, 2:17 pm
#1364
Join Date: Mar 2010
Location: London
Programs: BAEC, AA, Emirates, Hilton, Hyatt, Taj Hotels
Posts: 2,343
Sep 20, 2020, 2:19 pm
#1365
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
This looks ghastly. If you are on Twitter, the only way to get things to move a little might be to tweet that and tag BA and see if they react. I have no hope that writing to customer service will change anything but if several photos like that are tweeted, it just might get someone to react.