Oct 24, 2020, 7:26 am
Last edit by: Prospero
Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
COVID Friendly Catering Revealed By British Airways
Aug 16, 2020, 6:04 am
#796
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,040
Look folks, I realize I'm not well loved in this forum. Fair enough. But honestly, BA is what it is and you all know it; you've known it for years. Either it works for you or it doesn't. But good grief, take some personal agency. If you think other carriers provide better catering/service, then by all means vote with your wallet (and frankly, you should have been doing that all along). Or you can all continue down the path this forum has been on for years which is just to endlessly complain (anonymously of course) on FT, then when someone challenges you to vote with your wallet you'll respond with "But, but... I can't let go of my Gold/CCL card!"
BA was not market leading before the crisis, it's not leading during the crisis, and they won't be leading post crisis. One way or another folks here will have to make their peace with that.
But they sure are easy to re-qualify for status on, so there's that...
Regards
Last edited by scubadu; Aug 16, 2020 at 6:15 am
Aug 16, 2020, 6:14 am
#797
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,040
Look, either the product works for you at the price on offer or it doesn't. Make your decision based on that, not whether BA gently sits you on their knee and patiently explains to you why they are making the choices they are making.
Regards
Aug 16, 2020, 7:36 am
#798
Join Date: Jun 2012
Location: East Anglia UK
Programs: BA-S UA LH-Sen KLM/AF-Plat.
Posts: 1,627
And do you believe that BA was ever "market leading" in SH catering prior to the pandemic? Seriously? If your answer to that is no, then why in the world would you expect them to lead now?
Same question as above, do you actually believe that BA SH catering was on par with Swiss/Lufthansa and "others" prior to the pandemic? If not, why do you think they would lead or be on par now?
Look folks, I realize I'm not well loved in this forum. Fair enough. But honestly, BA is what it is and you all know it; you've known it for years. Either it works for you or it doesn't. But good grief, take some personal agency. If you think other carriers provide better catering/service, then by all means vote with your wallet (and frankly, you should have been doing that all along). Or you can all continue down the path this forum has been on for years which is just to endlessly complain (anonymously of course) on FT, then when someone challenges you to vote with your wallet you'll respond with "But, but... I can't let go of my Gold/CCL card!"
BA was not market leading before the crisis, it's not leading during the crisis, and they won't be leading post crisis. One way or another folks here will have to make their peace with that.
But they sure are easy to re-qualify for status on, so there's that...
Regards
Same question as above, do you actually believe that BA SH catering was on par with Swiss/Lufthansa and "others" prior to the pandemic? If not, why do you think they would lead or be on par now?
Look folks, I realize I'm not well loved in this forum. Fair enough. But honestly, BA is what it is and you all know it; you've known it for years. Either it works for you or it doesn't. But good grief, take some personal agency. If you think other carriers provide better catering/service, then by all means vote with your wallet (and frankly, you should have been doing that all along). Or you can all continue down the path this forum has been on for years which is just to endlessly complain (anonymously of course) on FT, then when someone challenges you to vote with your wallet you'll respond with "But, but... I can't let go of my Gold/CCL card!"
BA was not market leading before the crisis, it's not leading during the crisis, and they won't be leading post crisis. One way or another folks here will have to make their peace with that.
But they sure are easy to re-qualify for status on, so there's that...
Regards
Aug 16, 2020, 8:40 am
#799
Join Date: Oct 2005
Location: London
Posts: 726
I always find this line of FT responses an intellectually weak argument. Why this obsession with the need for BA to "look you in the eye and just tell you the truth" and then you'll find it acceptable? Rather than just using logic and reason to deduce the need to cut costs during a pandemic, your require BA to sit you down, look you in the eye and tell you their doing it for cost reasons. Seriously? So, if they did that, folks in this forum would cease to whine about all this? Yea, right. I think not...
Look, either the product works for you at the price on offer or it doesn't. Make your decision based on that, not whether BA gently sits you on their knee and patiently explains to you why they are making the choices they are making.
Regards
Look, either the product works for you at the price on offer or it doesn't. Make your decision based on that, not whether BA gently sits you on their knee and patiently explains to you why they are making the choices they are making.
Regards
The issue is BA - and some posters - gallantly defending the poor catering on offer by saying its due to health reasons, or UK government guidance. Plainly this is not the case given what other UK carriers are offering, and indeed BA contradicting themselves by offering a warm meal in F when it would be too risky to do so in other cabins.
Of course people will make their own decision in matters like this. That is not mutually exclusive to people putting across an alternative point of view regarding this issue, even if their views may not meet your intellectual standards.
Aug 16, 2020, 9:11 am
#800
Suspended
Join Date: Jan 2005
Location: London
Programs: plenty - ggl, ccr, etc, etc.
Posts: 1,704
for the record that’s incorrect. It’s JBA not a JV.
BA/AA is NOT a simple revenue share.
I will save the details but if you book AA, on a AA code instead of BA it does ‘hurt’ BA.
Aug 16, 2020, 9:31 am
#801
Join Date: Dec 2004
Programs: BA GGL, A3*G, Mucci de l'expertise des Apps
Posts: 3,366
This really isn't the topic for it, so sorry for that, but it IS technically a "contractual joint venture" (apologies for saying JBA which it was originally) including metal neutrality, and has been since 2010.
Aug 16, 2020, 9:59 am
#802
Join Date: Jun 2006
Location: UK
Programs: BA Silver
Posts: 1,137
Well loved or not I think that what you say here is the truth. I voted with my feet and wallet ages ago and only use BA for Euro trips now, mainly from LCY and for convenience. Long Haul, whereby the time in the air is a lot greater than the fiddling and fussing at the airport, I've gone LH and AF First and La P. If I'm in the air for an hour or so then CE is fine, 8 hours or so then CW and F is not. At our age Mrs L and I find the getting there as exciting as the arrival, however odd that sounds to some.
And to stay on topic, catering in CE LHR-PMI-LHR (02&09 August) was ok, sandwich was poor but the rest was fine. Not quite up to airport 'picnic' standards, at least 2 rounds of drinks were offered.
Last edited by sl1ppy; Aug 16, 2020 at 10:04 am Reason: keeping on topic
Aug 16, 2020, 10:07 am
#803
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,850
Everyone knows the price is the same in the end, however BA chooses to justify the changes in catering, so changing the price is clearly not the point nor the objective. The point, as suggested above, is that the truth does matter to some people. I'm glad the truth matters to me and I expect BA to come clean about this. Whether or not they will actually do so is a different matter entirely
Aug 16, 2020, 11:25 am
#804
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,555
At present the food offerings are not "up to standard" and should not be seen as equivalent (or competitive) with other operaters offereing similar hard products at the same price.
Aug 16, 2020, 11:58 am
#805
Join Date: Dec 2009
Location: LAS/FCO/JFK/LAX
Programs: DL DM/2MM, BA GGL/CCR,/GFL, A3 Gold, JBU Mosaic, ITA Executive, HHonors Diamond
Posts: 305
I always find this line of FT responses an intellectually weak argument. Why this obsession with the need for BA to "look you in the eye and just tell you the truth" and then you'll find it acceptable? Rather than just using logic and reason to deduce the need to cut costs during a pandemic, your require BA to sit you down, look you in the eye and tell you their doing it for cost reasons. Seriously? So, if they did that, folks in this forum would cease to whine about all this? Yea, right. I think not...
Look, either the product works for you at the price on offer or it doesn't. Make your decision based on that, not whether BA gently sits you on their knee and patiently explains to you why they are making the choices they are making.
Regards
Look, either the product works for you at the price on offer or it doesn't. Make your decision based on that, not whether BA gently sits you on their knee and patiently explains to you why they are making the choices they are making.
Regards
while i appreciate you see this forum as one only for the ‘intellectually strong’ like you
it is a successful forum because paying premium customers can freely and often funnily ..... about disservice and things they don’t like
sorry you have to hear my intellectually weak
argument once again:
BA who you think youre fooling, i am
bringing my premium purchases all to other airlines despite two decades of loyalty because I dont want to travel feeling like i am
in cattle class, especially these days where travel is all stress and no fun
is that weak enough for ya
cheers
Aug 16, 2020, 12:35 pm
#806
Join Date: May 2014
Posts: 7,237
I'm not saying that providing "more frills=more pax & more money" (this would be diffiult to prove 'definitately'): but clear and obvious penny-pinching is seen as that and passengers will start looking elsewhere and erode the long-term loyal-flyer base. Many of the "frills" are throwaway items away anyway (however customer service (before/onboard) is something I do value).
At present the food offerings are not "up to standard" and should not be seen as equivalent (or competitive) with other operaters offereing similar hard products at the same price.
At present the food offerings are not "up to standard" and should not be seen as equivalent (or competitive) with other operaters offereing similar hard products at the same price.
I wish this correlation were true, and I'd also wish that people punished BA for the awful way with which it's treating its employees, but I'm not going to hold my breath for it.
Aug 16, 2020, 1:10 pm
#807
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,175
I had no idea that there was such a thing - I read it as Turkey, Bacon, and Cheese, I had to look it up "Turkey bacon is a meat prepared from chopped, formed, cured, and smoked turkey, which is commonly marketed as a low-fat alternative to pork bacon. Turkey bacon may also be used as a substitute for bacon where religious restrictions forbid the consumption of pork"
Aug 16, 2020, 1:18 pm
#808
Join Date: May 2018
Posts: 423
I had no idea that there was such a thing - I read it as Turkey, Bacon, and Cheese, I had to look it up "Turkey bacon is a meat prepared from chopped, formed, cured, and smoked turkey, which is commonly marketed as a low-fat alternative to pork bacon. Turkey bacon may also be used as a substitute for bacon where religious restrictions forbid the consumption of pork"
Aug 16, 2020, 1:41 pm
#809
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
I had no idea that there was such a thing - I read it as Turkey, Bacon, and Cheese, I had to look it up "Turkey bacon is a meat prepared from chopped, formed, cured, and smoked turkey, which is commonly marketed as a low-fat alternative to pork bacon. Turkey bacon may also be used as a substitute for bacon where religious restrictions forbid the consumption of pork"
Aug 16, 2020, 2:30 pm
#810
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 5,904
Indeed, and needless to say that the meat in question is not from the noblest parts of the proud little bird like the breast of leg, more the various scrapings and other pieces that would be unmarketable on their own... Yikes! I wish you were right about turkey and bacon and cheese instead!!!