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COVID Friendly Catering Revealed By British Airways

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Old Oct 24, 2020, 7:26 am
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Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.


Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle

Tea, coffee, juice available on request


Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle

Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle

Tea, coffee, drinks from the bar available on request


Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
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COVID Friendly Catering Revealed By British Airways

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Old Aug 15, 2020, 7:40 am
  #766  
 
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,541
Originally Posted by Confus
As an absolute experience, it’s clearly not what you’d expect from F. But as a ‘Covid friendly’ meal and following the principle that ‘F should be a bit more special than everything else’, it does actually look like they’ve made a reasonable effort. If I were travelling now, I’d be ok with it. Partly helped by the fact you got Christmas dinner in August.
I had that very dish in January on a CE hop to Lisbon. Now it's F. Oh well an improvement


Christmas dinner in Jan...
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TTmex is offline  
Old Aug 15, 2020, 7:46 am
  #767  
 
Join Date: Jul 2014
Posts: 491
I'm doing CE to CTA soon and the food looks beyond a disappointment. Maybe I'll stuff myself in the lounge. But the ticket was sub Ł150 and it will get me to Silver so.
James91 is offline  
Old Aug 15, 2020, 9:19 am
  #768  
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Join Date: Oct 2010
Location: Switzerland / Estonia
Programs: AY+ Platinum, BAEC Silver, airbaltic VIP, HH Diamond, Radisson VIP, IHG Diamond Elite
Posts: 6,525
With schedules being cut again and demand dropping again I can‘t see an improvement before 2021 to be honest.

It‘s a shame, especially regarding special meals, but not much we can do.
florens is offline  
Old Aug 15, 2020, 9:22 am
  #769  
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Join Date: Jan 2005
Location: London
Programs: plenty - ggl, ccr, etc, etc.
Posts: 1,704
Originally Posted by James91
I'm doing CE to CTA soon and the food looks beyond a disappointment. Maybe I'll stuff myself in the lounge. But the ticket was sub Ł150 and it will get me to Silver so.
It’s all Walsh cost cutting anyway.

Return to better would need Cruz to have a backbone - where there’s be no sign of that so far.
DFB_london is offline  
Old Aug 15, 2020, 9:42 am
  #770  
 
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,029
Originally Posted by DFB_london
It’s all Walsh cost cutting anyway.<snip>
I mean... you do understand that almost literally ever business in the entire world is cutting costs right now, correct?

This isn't a uniquely BA situation. I'd suggest you broaden your horizons and visit many of the other airline forums on FT. I think you won't find things all that different and in fact, you might even find BA ahead in few areas (e.g lounges at LHR)

Regards

P.S. And yes, I know, "but the ME3! but the ME3!" sigh...
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scubadu is offline  
Old Aug 15, 2020, 9:47 am
  #771  
 
Join Date: Jul 2014
Posts: 491
Originally Posted by scubadu
I mean... you do understand that almost literally ever business in the entire world is cutting costs right now, correct?

This isn't a uniquely BA situation. I'd suggest you broaden your horizons and visit many of the other airline forums on FT. I think you won't find things all that different and in fact, you might even find BA ahead in few areas (e.g lounges at LHR)

Regards

P.S. And yes, I know, "but the ME3! but the ME3!" sigh...
They have done a great job in the lounges it is true, but the SH catering in Business on almost every airline is better than BA at this point. Clearly BA have decided to focus on the COVID lounge offering over what is being served onboard.
James91 is offline  
Old Aug 15, 2020, 10:01 am
  #772  
 
Join Date: Oct 2013
Location: BMA
Programs: SAS Eurobonus Gold Card
Posts: 324
Originally Posted by scubadu
I mean... you do understand that almost literally ever business in the entire world is cutting costs right now, correct?

This isn't a uniquely BA situation. I'd suggest you broaden your horizons and visit many of the other airline forums on FT. I think you won't find things all that different and in fact, you might even find BA ahead in few areas (e.g lounges at LHR)

Regards

P.S. And yes, I know, "but the ME3! but the ME3!" sigh...
except Swiss, Lufthansa and others are continuing their service as before. A much higher standard than a sandwich in a box for passengers paying thousands of pounds. It’s not just the ME3 who are doing better.
citiflyerUK is offline  
Old Aug 15, 2020, 10:13 am
  #773  
 
Join Date: Oct 2010
Location: West Coast USA
Programs: BAEC
Posts: 559
Originally Posted by citiflyerUK
except Swiss, Lufthansa and others are continuing their service as before. A much higher standard than a sandwich in a box for passengers paying thousands of pounds. It’s not just the ME3 who are doing better.
youtuber Sam Chui just released a video showing the Lufthansa food (all classes are shown briefly). Their service hasn’t really changed in the new normal it looks like.
TangoOneSeven is online now  
Old Aug 15, 2020, 11:30 am
  #774  
 
Join Date: Oct 2005
Location: London
Posts: 725
Originally Posted by scubadu
I mean... you do understand that almost literally ever business in the entire world is cutting costs right now, correct?

This isn't a uniquely BA situation. I'd suggest you broaden your horizons and visit many of the other airline forums on FT. I think you won't find things all that different and in fact, you might even find BA ahead in few areas (e.g lounges at LHR)

Regards

P.S. And yes, I know, "but the ME3! but the ME3!" sigh...
Fine, but don't hide behind "we are doing this for heath reasons" excuse
SW7London is offline  
Old Aug 15, 2020, 11:39 am
  #775  
 
Join Date: Jul 2006
Location: London
Posts: 778
Originally Posted by SFO777
Were drinks flowing? What champagne was served?
That's the really inexcusable bit: all drinks served from miniatures, so essentially the same (mostly undrinkable) wine served on short haul. The excuse is that serving from full sized bottles would present a health hazard... Oh, but a hazard only on the plane, not a few minutes earlier in the lounges at LHR where - thankfully - wines (and very good ones for that matter) are flowing from actual bottles. As I mentioned before, I totally get the cost cutting (saying that these are exceptional times for an airline would be an understatement); what I can't stand is the attempt at using COVID-related "health and safety" reasons to justify them.

On the other hand and to be fair, as mentioned before I find the short haul offering more than acceptable.
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flying_pig is offline  
Old Aug 15, 2020, 1:22 pm
  #776  
 
Join Date: Mar 2010
Location: London
Programs: BAEC, AA, Emirates, Hilton, Hyatt, Taj Hotels
Posts: 2,339
Originally Posted by Confus
As an absolute experience, it’s clearly not what you’d expect from F. But as a ‘Covid friendly’ meal and following the principle that ‘F should be a bit more special than everything else’, it does actually look like they’ve made a reasonable effort. If I were travelling now, I’d be ok with it. Partly helped by the fact you got Christmas dinner in August.
I would only agree with you only insofar as the F offering compares favourably with what looks like complete dross served up in CW as seen upthread.

One of the attractions (to me) of F and CW is that one (used to) gets a reasonable choice - a choice of 3 starters, 3 or 4 mains etc. It's not clear whether choices are available in F and CW or is it a 'take it, or leave it' experience?

Or should we all be wearing hair shirts and giving thanks for what we are given....
Betteronacamel is offline  
Old Aug 15, 2020, 2:12 pm
  #777  
 
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Why is it safe to heat up food for F passengers but not for J?
JessicaB is offline  
Old Aug 15, 2020, 2:23 pm
  #778  
 
Join Date: May 2010
Posts: 2,345
Originally Posted by JessicaB
Why is it safe to heat up food for F passengers but not for J?
Excellent question.
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paulaf is offline  
Old Aug 15, 2020, 2:51 pm
  #779  
 
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Why is it safe to heat up food for F passengers but not for J
I think a few of us should contact Customer Relations and ask that very question.
JessicaB is offline  
Old Aug 15, 2020, 3:33 pm
  #780  
 
Join Date: Jul 2020
Location: St Andrews, UK
Programs: BAEC Gold
Posts: 17
Originally Posted by JessicaB
I think a few of us should contact Customer Relations and ask that very question.
Don’t do that!! They’ll realise the hole in their logic and remove hot food in F!! 😂
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Rlbh99 is offline  


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