FAQ : BAEC : status extensions & Tier Point (re)qualification thresholds reduced
Jan 20, 23, 8:06 am
#5341
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 1,457
Originally Posted by 81romeo
Anybody still waiting for their card expiry dates to change to 2024 based on the reduced thresholds as of 31 Dec 2022?
Perhaps the work experience kid manually doing the spreadsheet has gone out sick?
Jan 20, 23, 8:48 am
#5342
Join Date: Jul 2021
Location: Planet C53 (LHR)
Programs: BAEC Gold/ GGL / Avis Preferred/ Hilton Honours Diamond
Posts: 175
As a data point, I emailed the BAEC team recently, I earned 3000 TP on the 10 Dec 22, and my year-end is 08 Oct, so yes flew quite a bit between 08 Oct 22 and 10 Dec 22. My card expiry is did not automatically update sitting on Nov 23. So I waited approx six weeks before emailing, the response I have received from the BAEC is, they are aware that I have hit the required points, and my card will update at the end of this tier point year. So yes I have retained my status until Nov 24, but I have been told not to worry about it, however, from some other posts here, it seems that this is not applied uniformly. See picture from the BAEC team attached.
Last edited by m8_rotate; Jan 20, 23 at 8:49 am Reason: grammar
Jan 20, 23, 9:34 am
#5343
Ambassador, British Airways Executive Club; FlyerTalk Evangelist
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 11,936
Originally Posted by m8_rotate
As a data point, I emailed the BAEC team recently, I earned 3000 TP on the 10 Dec 22, and my year-end is 08 Oct, so yes flew quite a bit between 08 Oct 22 and 10 Dec 22. My card expiry is did not automatically update sitting on Nov 23. So I waited approx six weeks before emailing, the response I have received from the BAEC is, they are aware that I have hit the required points, and my card will update at the end of this tier point year. So yes I have retained my status until Nov 24, but I have been told not to worry about it, however, from some other posts here, it seems that this is not applied uniformly. See picture from the BAEC team attached.
Feb 1, 23, 7:01 am
#5346
Join Date: Jul 2007
Location: Berlin
Programs: BA Silver; Accor Plat; IHG Diamond; Meliá & HH & Marriott & Radisson Gold
Posts: 5,221
As expected, I dropped to Silver today. BA generously kept me at Gold through three years of greatly reduced travel and Silver means I still get key benefits including lounge access, fast track, free seat selection and better treatment during IRROPs even if I'm not travelling with my spouse, whose Gold card remains valid through the summer.
Right now there's only around a 50% chance of one of us retaining or regaining Gold -- it won't happen if cancellations continue to force us onto LH, LX, TK and SQ -- but even if we don't, BA has been more than fair.
Right now there's only around a 50% chance of one of us retaining or regaining Gold -- it won't happen if cancellations continue to force us onto LH, LX, TK and SQ -- but even if we don't, BA has been more than fair.
Feb 9, 23, 12:06 am
#5348
Join Date: Apr 2003
Location: KUO
Programs: BA Gold, HH Diamond
Posts: 441
Originally Posted by property1925
And just updating
Still waiting!
Still waiting!
Feb 9, 23, 12:34 am
#5349
Ambassador, British Airways; FlyerTalk Evangelist
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 39,163
Originally Posted by harri
Same for my husband. On my account, my card expiry date changed to Sep 2024 on 5 January, but my husband got his last tier points credited to his account (which took him over the required 1125 tier points) on Jan 6th by Finnair but his account hasn't changed yet. He called the call centre about a month ago and they promised to fix it, have not heard from them since...
Feb 9, 23, 3:58 am
#5350
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,475
Originally Posted by harri
Same for my husband. On my account, my card expiry date changed to Sep 2024 on 5 January, but my husband got his last tier points credited to his account (which took him over the required 1125 tier points) on Jan 6th by Finnair but his account hasn't changed yet. He called the call centre about a month ago and they promised to fix it, have not heard from them since...
Still no update on my my account.
Finnair flights usually post after 5 days or so.
Feb 9, 23, 4:13 am
#5352
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,475
All I got in writing from a GGL line agent (not the Loyalty team) are the following lines, after chasing:
Dear Mr 81romeo
As per our phone call earlier this morning I can confirm you have another year of Gold Guest List based on the two flights you took in December where the tier points from these flights meant you had qualified under the reduced threshold by 31st December 2022.
Hope this helps.
Thanks
Dear Mr 81romeo
As per our phone call earlier this morning I can confirm you have another year of Gold Guest List based on the two flights you took in December where the tier points from these flights meant you had qualified under the reduced threshold by 31st December 2022.
Hope this helps.
Thanks
Feb 9, 23, 8:09 am
#5353
Join Date: Jun 2012
Posts: 20
Thanks for sharing. I got all my qualifying stuff under reduced tier in Dec. Still nothing. GCL told me they were now “escalating” the issue. Not sure where to - just the top of the escalator. That was 2 weeks ago.
nothing
nothing
Originally Posted by 81romeo
All I got in writing from a GGL line agent (not the Loyalty team) are the following lines, after chasing:
Dear Mr 81romeo
As per our phone call earlier this morning I can confirm you have another year of Gold Guest List based on the two flights you took in December where the tier points from these flights meant you had qualified under the reduced threshold by 31st December 2022.
Hope this helps.
Thanks
Dear Mr 81romeo
As per our phone call earlier this morning I can confirm you have another year of Gold Guest List based on the two flights you took in December where the tier points from these flights meant you had qualified under the reduced threshold by 31st December 2022.
Hope this helps.
Thanks
Feb 12, 23, 2:01 pm
#5354
Join Date: Feb 2023
Posts: 2
Originally Posted by firstlight
I should clarify for those looking that it is just the expiry date that has changed for me, it still says I need several hundred tier points to retain status. I suspect that might update later (or maybe it won't; this is BA IT after all)
I haven't flown since and my account is saying I need an additional 300 TPs by May to retain gold status - is this a glitch (& hasn't been updated to reflect reduced threshold) or would this extend me to June 25?
Feb 13, 23, 12:12 pm
#5355
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 1,888
Originally Posted by rit21
I hit gold status on the reduced threshold in November 22, when I reached 1200 TPs. My collection year ends May 23, with card expiry June 24.
I haven't flown since and my account is saying I need an additional 300 TPs by May to retain gold status - is this a glitch (& hasn't been updated to reflect reduced threshold) or would this extend me to June 25?
I haven't flown since and my account is saying I need an additional 300 TPs by May to retain gold status - is this a glitch (& hasn't been updated to reflect reduced threshold) or would this extend me to June 25?
